We hired this company to produce custom uniforms for our gym, including multiple shirt styles,…read morecolors, sizes, embroidery, and detailed printing requirements. Before placing the order, I made it very clear to Moonty that this was a detail-oriented project. We provided organized artwork, visual examples, and a detailed spreadsheet outlining exactly what was needed. We even put two different sets of uniforms in two different bags-- Moonty assured us that everything could be handled and completed by a specific date. Unfortunately, the biggest issue was the complete lack of attention to detail. Despite having clear instructions, the final products did not match what we requested. Designs were incorrect, colors were wrong, and numerous details were overlooked. Out of 50 shirts, 19 had errors. We spent a significant amount of time organizing and communicating our order, only to receive products that did not reflect the instructions we provided. The project was also not completed by the promised deadline. We were given a specific completion date by Moonty, but the order was delayed. Throughout the process, we were told about other priorities such as Father's Day, graduations, and World Cup-related orders. While we understand that businesses get busy, customers should not be promised timelines that cannot be met. To make matters worse, we were originally quoted one price, but when my husband arrived to pick up the order, the price had increased! The same thing happened with hats we brought in for embroidery. We were told they would be ready by a certain date, only to be contacted at the last minute for information that had already been provided and then charged more than originally discussed. What was most frustrating was the lack of accountability. When we pointed out the mistakes, Moonty told us it was not his responsibility to review the spreadsheet we provided. That response was BAFFLING. We created the spreadsheet specifically to ensure accuracy and avoid mistakes. If detailed instructions are not being reviewed, then what is the purpose of providing them? We were patient, accommodating, and understanding throughout the process. Mistakes can happen. Delays can happen. But when an order is delivered late, nearly 40% of the shirts are wrong, the designs don't match the approved vision, prices change unexpectedly, and no meaningful effort is made to correct the issues, that's a serious PROBLEM! Moonty wasted our time and money. If you have a simple order, you may have a different experience. However, if your project requires accuracy, organization, attention to detail, and accountability, I would strongly recommend looking elsewhere.

Customer service is awesome He help to the way what I want…read moreand how I wanted to have print on my shirt and plus his input

I have been using Imprint Revolution for 20 years!I love the staff, their enthusiasm, their…read morekindness, their efficiency. They have never let me down in 20 years. I highly, highly recommend this business. The quality is always great and they are always super kind and friendly and get things done on time!!

Imprint Revolution has been such a reliable part of my company's operations. Every single time,…read moreChristy goes above and beyond. The quality of their work is fabulous, the turnaround is impressively fast, and (most importantly) they truly listen. If we're not sure exactly what we want, Imprint will work with us until we figure it out together. That kind of patience and expertise is rate. They're one of those hidden gems that you just have to share. If you need a merch provider you can count on, you've found it with Christy and the entire Imprint Revolution team. 10/10 every time!

Located in a shopping plaza. Plentiful parking. They open at 11am. I needed around 15 soccer…read morejerseys that needed logos printed on them. And they took care of me. Came out better than expected. Well worth the money, and the quality is second to none. Highly recommended

These guys are awesome! Needed a rush order done last week for 16 kids tees and they were able to…read moreget it done in 2 days! I also had to call to order a few more tees and change sizes etc and it was no issue. Great customer service and they'll be my go-to for all my printing needs! Thanks team!!

BEAUTIFUL RESULTS! Amazing communication and affordable! My mom loved her scrubs!! THANK YOU!!!read more

Has holiday embroidery done to personalize gifts and family stockings: 1 baby dropseat sleeper, 1…read moreadult dropseat Christmas pajama, 1 dog stocking, 3 family Christmas stockings -- everything turned out perfectly! Happy customer!

I had a last-minute idea to monogram a gift duffel for my future daughter in law. It was memorial…read moreday weekend and i needed it by Friday. They responded to my email over the weekend and said they could do it in time! i dropped it off Tuesday - and the staff was so friendly and helpful - Jennelle and Amie! The bag was ready Friday -and lovely!

I found this place where I had a last-minute need for some embroidered work shirts. It was late…read morenotice and I was contacting them on a Thursday. They had them done and I was able to pick them up the next day. The quality is really good and the team there was very helpful. Definitely will go there again.

Great crew over here. Thomas was super attentive + detail oriented and the whole process was very…read moresmooth. Never had customer service like that before; it was refreshing working with a team that was intent on getting it right the first time. Highly recommend!

Great guys, talked to them on Monday, picked up my shirts on Wed!…read more Tom double and triple checked my order, verified print sizes and proofs before printing as well. Very reasonable prices even with small orders, even the in an extra shirt! Def recommend and for any printing will be coming back!!

amazing work! i needed pillows embroidered for a custom event i had coming up and jo came through…read morewith his craftmanship as well as timing. i will be doing much more business with jo!

Jo is dedicated to his craft. He's thoughtful, will help you customize your artwork, and identify…read morecost effective, quality products to print on. Have used him for a few different, small family things and he comes through as if it's a key commercial account. Best customer service & responsiveness!

My mother and I came in to have some custom work done. Phil was knowledgeable, patient ,…read moreprofessional, and just overall pleasant to work with. Very talented at his craft and we were very happy with the final product. Not cheap by any stretch, but you get what you pay for, and in this case we certain did!!! Very satisfied customers who have a "go to" T-shirt guy! Will definitely use his services again! Thanks Phil!

I ordered original Karate team T-shirts. I asked them to make 2 colors t-shirts and 2 kind of…read morematerials (classic cotton and soft style). Actually it was complicated order but they done it perfectly!! Phil is so professional. Karate students loves the t-shirts so much!