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    The Art Department

    4.8 (54 reviews)
    Closed Closed
    Updated 1 month ago

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    Services - The Art Department

    Clothing printing

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    Recommended Reviews - The Art Department

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    Reviews With Photos

    Keith F.

    I created a design for our Family Reunion online using another online company's website, with specific lettering, graphics and special requests. but their pricing was high. I searched locally in the Southbay area and found several T-shirt printers online. Sent emails out and Phil responded. Sent him my designs and corresponded several times trying to finalize the design with family. It took several weeks before I got back to Phil. Finally made the order for 66 T-shirts with 5 different colors, and different names on the front. The darker shirts with white lettering instead of black. Discussing things with Phil on options for other shirt colors just in case. 10 days the order was ready and Phil even corresponded with me while he was on vacation insuring that no mistakes were made in the sizes and spelling. Note: The Art Dept has their own online design program, but did not find out until searching for local printing businesses. Phil had no problem with adapting to what I had.

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    7 years ago

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    3 years ago

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    12 years ago

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    8 years ago

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    14 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    6 years ago

    Concerned folks who wanted it done right. If they weren't sure, they asked. No guesswork. More than met my expectations. And quick.

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    Philip B.

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    6 years ago

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    Philip B.

    Hi Heather, Thanks for the review, Phil

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    8 years ago

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    7 years ago

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    15 years ago

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    8 years ago

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    8 years ago

    My friend just got a service here. He said "They were fast, very professional, and able to meet an impossible deadline with a smile."

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    10 years ago

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    5 years ago

    I have been using the Art Department for over 20 years. Always the best quality and best prices. I highly recommend them.

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    Philip B.

    Thanks George, very kind words. You've always been a great customer

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    7 years ago

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    Philip B.

    Hi Sherry, Thanks for your support, Phil

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    9 years ago

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    9 years ago

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    12 years ago

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    16 years ago

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    10 years ago

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    14 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - The Art Department

    Review Highlights - The Art Department

    Phil demonstrated great customer service and accommodated our order and quick delivery turnover needs.

    Mentioned in 42 reviews

    Read more highlights

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    T-Custom

    T-Custom

    4.6
    (119 reviews)
    $

    My custom Tshirt came out so well! I was not pleased with the way my first shirt came out. I came…read moreback and Monty, the owner, was ever so kind to remake my shirt. He had so much going on and did it again for me with out a complaint. I appreciated that so much. I highly recommend this spot for all your custom t shirt and hats. Thank you for you great customer service.

    We hired this company to produce custom uniforms for our gym, including multiple shirt styles,…read morecolors, sizes, embroidery, and detailed printing requirements. Before placing the order, I made it very clear to Moonty that this was a detail-oriented project. We provided organized artwork, visual examples, and a detailed spreadsheet outlining exactly what was needed. We even put two different sets of uniforms in two different bags-- Moonty assured us that everything could be handled and completed by a specific date. Unfortunately, the biggest issue was the complete lack of attention to detail. Despite having clear instructions, the final products did not match what we requested. Designs were incorrect, colors were wrong, and numerous details were overlooked. Out of 50 shirts, 19 had errors. We spent a significant amount of time organizing and communicating our order, only to receive products that did not reflect the instructions we provided. The project was also not completed by the promised deadline. We were given a specific completion date by Moonty, but the order was delayed. Throughout the process, we were told about other priorities such as Father's Day, graduations, and World Cup-related orders. While we understand that businesses get busy, customers should not be promised timelines that cannot be met. To make matters worse, we were originally quoted one price, but when my husband arrived to pick up the order, the price had increased! The same thing happened with hats we brought in for embroidery. We were told they would be ready by a certain date, only to be contacted at the last minute for information that had already been provided and then charged more than originally discussed. What was most frustrating was the lack of accountability. When we pointed out the mistakes, Moonty told us it was not his responsibility to review the spreadsheet we provided. That response was BAFFLING. We created the spreadsheet specifically to ensure accuracy and avoid mistakes. If detailed instructions are not being reviewed, then what is the purpose of providing them? We were patient, accommodating, and understanding throughout the process. Mistakes can happen. Delays can happen. But when an order is delivered late, nearly 40% of the shirts are wrong, the designs don't match the approved vision, prices change unexpectedly, and no meaningful effort is made to correct the issues, that's a serious PROBLEM! Moonty wasted our time and money. If you have a simple order, you may have a different experience. However, if your project requires accuracy, organization, attention to detail, and accountability, I would strongly recommend looking elsewhere.

    The Art Department - screen_printing_tshirt_printing - Updated June 2026

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