Neutral, Informational Review…read more I want to share my experience so future members know what to expect. The gym facilities themselves are fine, but I found the membership process and information provided at sign-up to be unclear. I did my best to get all of my questions answered upon signing up and trying to cancel. I'm still working on that right now. There is an annual $88 amenities fee, and memberships here are contract-based. There isn't a month-to-month option. If you want an unlimited guest pass, that comes at an additional cost. The gym also uses a tier system that affects which locations you can access. I wasn't made aware of these details until I tried to cancel right now. When I tried to ask questions or make changes to my account, I often had difficulty getting clear answers. It made handling membership matters more stressful than it needed to be. This is your basic experience of what everyone says "why do gyms make it impossible to cancel" this is one of those gyms. I'm sharing this so others can go in fully informed and ask the right questions before signing. Transparency at the beginning would make the experience much smoother for everyone.

11/23 today there was completely different staff at the front desk and so I made it a point to walk…read moreinto the gym without headphones and leave without wearing my headphones to see if anybody would open their mouth and speak to me. This is the only one life location I have come to that staff refuses to acknowledge you. I pay over $50 a month the least that the employees could do is provide the most basic level of customer service why am I not even getting smiled at? I was reply to by the business owner advising me that they would talk to their staff and yet I've seen zero changes and today I went as far as even asking the front desk, lady, why is she refuses to speak to me and she just stood there looking at me, dumbfounded, looking around for somebody to save her I said to her you know you are the only one life location that I come to that refuses to speak to anybody walking into the gym she looked at me like a deer in headlights. Her name is DIANE. train your staff to speak to people. It is literally the bare minimum that your staff should be doing a good morning. Have a good day goes a long way. This is bare minimum customer service. If I did not have to come to this location I would never step foot into this gym, but I refuse to drive 40 minutes every day to Manassas where they actually have trained staff that actually acknowledges their customers and isn't actually 200 times better gym, but I'm stuck here. It would be fucking nice to be greeted. I hate this location. Still being ignored walking into facility :) 11/19 And it's always the same employee. Very clear management could care less. No better location than Manassas and Fort Totten in DC. I recently moved to Herndon so I've been having to try to go to a gym. That's much closer to my house instead of driving for 35 minutes to Manassas and honestly I don't care how petty this makes me customer service should still be at the forefront of all of your businesses. There should be no reason why I'm walking into your establishment early in the morning where I can't even be told, Good morning I just get ignored because your front desk staff is just sitting on their phone , but let their friends come into the building and then they're all attentive and chatting and friendly but if you're not one of their friends, you're not gonna get spoken to I don't appreciate that whatsoever. Customer service is a huge deal to me if it's not obvious from my reviews. Not to mention that this location is huge, but it is completely laid out incorrectly. I'm not really sure why they need for a whole physical therapy office in this gym. If so much space and all the equipment is so freaking close to each other. You don't have any privacy when working out you don't even have personal space forget privacy because you're at a public gym but there is NO PERSONAL SPACE. You can barely even walk through machines you have to completely go around.

OTF Sterling is a cool studio, in a decently remote location…read more I enjoy interacting w/ the people here most of time. The front desk and coaches are amicable and outgoing in general. Members are hit or miss but is generally the golden rule across any studio you'd consider. There's a nearby walkable Lotte Mart, useful for grocery stopping, and Korean BB.Q chicken -- recommend trying it if you haven't. Otherwise, good spot, bit out of the way, that may not be everyone's cup of tea, but for me that's acceptable as is the commute on my end. I'll revisit and update the rating in case my experience changes.

I've been a member since this location opened. Its sad to see the changes that have taken place…read moresince the new owners, Empire took over. Coaches and staff are over worked with these changes. The vibe in the studio is off. Coaches who once had energy enthusiasm and encouraged members to reach their potential have checked out. It's not just at this location. I have seen it at other locations that Empire owns. Empire is trying to increase the revenue by cutting back on employee pay, which is impacting morale in the studio and will thia eventually drive members to leave. Members options are not valued and feedback is ignored. Bring back the tank tops for Hell week and stop charging for hell and every challenge offered

"TL;DR"? BODY20 is the real deal. Truth in Advertising…read more Longer version: having learned of their existence in 2023, after I'd already gotten in the pipeline for gastric sleeve surgery, I held off on setting foot in their Sterling/Potomac Falls location. A week after the procedure (Feb 19, 2024), so Feb 26, I contacted BODY20 expressing my interest in trying them out, once I exited certain post-operation "phases" and could engage in more intense exercise again. I was immediately struck by their enthusiasm, almost frustrated that at the time, I couldn't match it. Fast forward a little further to late April and hitting my halfway point in terms of desired weight loss. I made an appointment and set foot in their location May 6. Kevin rolled out the red carpet and showed me everything that would be involved if I signed up, from their high-end InBody scale and all its measurements, to the real focus, the proprietary "suit" to deliver the electrical muscle stimulation and all the promises attached to it. Now I walked in plenty skeptical, as the chain makes some tall claims about getting "1-2 hours" of traditional exercise in a 20 minute window. What can I tell anyone other than, despite how seemingly unrealistic that claim may initially sound - they underpromise and overdeliver?! I'll never know what my highest body fat percentage was, as only my weight and BMI were measured during the pre-surgery process. I can say with no fear of contradiction, that in the nearly 9 months since I set foot in the Potomac Falls location: I am down an additional 60 lbs overall, and *all* of that is fat, as measured by the InBody scale. Body fat percentage has dropped from 46 to 30%. Visceral fat, that most life-threatening form, is down from 24 to 11, well within the healthy range. All this has been accomplished while maintaining muscle mass to within 2 lbs of where I started - a minor miracle in itself, given the limited calorie intake necessary to the gastric sleeve recovery process. As I've shared with the staff at different times, with the role that muscle mass plays in avoiding "regain" down the road after this sleeve process, BODY20 is proving to be a great insurance policy to help make certain that my success is not reversed down the line. Their monthly membership is like a premium I pay to help increase my likelihood of success. From Lisa to Seth to Fahmida and Kevin, everyone I've dealt with to date at the Potomac Falls location has been equal parts knowledgeable and informative, they know what they're doing and they know how to get the best out of you, so long as you show up and do your part. I can't recommend them highly enough so if you're on the fence - get off, make an appointment, and try them for yourself. I wasn't sure they'd be able to deliver on their promises, but they've gone from being something I intended to use "in the background" of my other fitness endeavors, to being the backbone of the latter, and I work my other efforts around them!

Let me start by saying I've been a Northern Virginia resident for many years, though it seems…read moreGoogle had me signing into Yelp as if I were in San Francisco--I'm not sure why, but I've definitely been living here for a while now. Over the years, I've been a member of many gyms, but after joining Body20 just over a year ago, I can honestly say I've never felt better. I've trimmed fat, built muscle, and even like to joke that I have a "4-pack" for my abs. If you're after a workout that actually delivers results, look no further! The intensity of the Body20 workout is no joke. While you might not feel sore the next day, trust me--the day after, you'll definitely feel the burn. It's the kind of workout that leaves you feeling accomplished and empowered. Even better, the results come fast and are incredibly noticeable. What truly makes Body20 stand out, though, is the staff. They're patient, encouraging, and always know how to push you just a little further. Kevin, the owner, is amazing--he treats his employees with respect and is always available to answer any questions you might have. His commitment to both his team and customers is evident and adds a lot to the overall experience. If you're curious about Body20, Kevin offers free demo sessions, so there's no financial commitment to try it out. It's the perfect chance to see if this workout works for you. Living in the DMV area can be stressful, and maintaining my health has been essential for staying balanced and positive. Instead of letting stress get the best of me, I head to Body20, where I can burn it all off and get into the best shape of my life. I highly recommend Body20 to anyone looking for a real change. You will definitely see results!

I recently nabbed the PF black card because it's cheaper to bring a friend with that price than it…read moreis to pay for the amount of day passes I've been using at my normal gym. So I've been trying out all the locations in the area and going to use a similar fair review format for each because every PF location seems VERY different. Location: Sterling where the old Champs used to be in the corner of towncenter plaza right off Route 7 and Dranesville. It's an easy to get to and convenient location for parking and close to lots of restaurants and even a grocery store. It's way bigger inside than it seems it would be given it's actually 2.5 floors with a basement sort of level. 5/5 Cleanliness & Maintenance: This place is a WRECK. Very dirty, broken doors off lockers, stuff strewn about the locker rooms everywhere, lots of puddles and stuff, and just very dark and dingy inside. 1/5 Equipment Availability & Condition: Good range of stuff and everything seemed to be in working order. I didn't have to wait long on many machines. 4/5 Staff & Customer Service: Front desk guy was very friendly and was helpful in quickly accessing amenities. 5/5 Atmosphere & Crowd Levels: Moderately packed; mostly a diverse and younger crowd. Everyone was friendly or minding their own business. 3/5 Amenities: Good availability for black card amenities even though some stuff is older/worn. 4/5

New machines - yay! Unsure why they felt the need to REDUCE the number of recumbent bikes?!?!?…read more Absolutely ridiculous to only have 3 of them. Quite often all are occupied and unable to be used. There is space to add several additional recumbent bikes - please do so. Also need additional fans to help circulate the air.

Amazing gym, amazing customer service, clean gym, organized, and easy to learn, love it.read more

I'm updating my review to add back a star to 4 total. Some improvements I've noticed lately:…read more - More frequent communication on social media and elsewhere digitally to members about happenings at the gym - Equipment repairs and even replacements of things like rope attachments for cables are happening quickly - Cleanliness overall is really good; I almost always see someone cleaning something when I'm there - Staff has been very friendly and helpful I also recently got a second gym membership at Planet Fitness* and have tried out several of their locations in northern Virginia since. And it's very clear what the difference between a ~$20 membership and a ~$60 membership get you. Compared to the 'chain gyms,' TFE is: - Way cleaner and better maintained, especially the locker room - Has a sauna, always a big bonus - Has additional strength training equipment, 1:1 cables, and weights that go up higher for those of us who are more experienced *Three big reasons I sprung for the outside membership: 1) TFE hours are rough sometimes to fit into my schedule especially the weekend hours. 24/7 gym is a necessity for me sometimes, even if I have to settle for a slightly less intense facility. 2) The day passes are so expensive. I imagine I can't be the only person who has a significant other or family member who doesn't live in the area but visits frequently enough to want to come to the gym. My girlfriend lives in Arlington so it'd be crazy for her to pay this gym's membership price to workout on the weekends with me, but it's actually cheaper for me to get a black card at PF than to buy even a couple day passes at TFE. I would recommend to TFE to think up its own version of a black card to allow for unlimited guests, perhaps throw in some massages at the salon inside the facility, etc. 3) It's month-to-month so there's no risk involved to try it. I understand why non-chains can't do this though as they likely rely on the people who sign up and then never come to keep crowds down but stay operational. Overall, TFE is great and you seem to get what you pay for compared to cheaper chain gym options, but I would love better weekend hours and more flexibility in bringing occasional guests as part of the membership.

This review is for Lifetime in Sterling, VA. First of all, didn't even know there was a lifetime in…read moreSterling. This gym is massive. I didn't even know it existed. It's down a dirt road but im assuming, pretty new and everything is so clean. I prefer the classes over the actual gym and they have tons. They also have a pickleball court! It took me a minute to find a parking spot but again, lot of very big for the size of the facility. When checking in, there is no questioning for guests, which I liked. I didn't have to talk to anyone or fill out a form. I just got to go and do the classes. When walking thru the main level, there is a whole basketball court, pickleball court, child care, FULL locker rooms (that are huge). You go upstairs and huge weight training room and group fitness classes. I love Heidi's Barre classes. Everything is so clean, looks so nice and welcoming. The reason for 4 stars is the price of the membership. $170 seems silly.

The pool is disgusting. Sweaty men ( mostly) come out of the sauna and jump into the swimming pool…read morewithout showering. They come out of the sauna or jump into the cold plunge with their sweat dripping off their bodies. The lifeguards do nothing about children being in the hot tub. The lifeguards do not monitor kids swimming in the lanes where they shouldn't be. So expensive ... need to find another . Also charging for " free" refills of iced tea. Rip off.

Fabulous gym & fitness facilities, this gym, always updates their equipment with the latest and…read morefinest in the fitness industry. They have the biggest turf area of any gym in the country huge powerlifting area area for boxing three different sets of dumbbells going up to 200 pounds big number of cardio equipment and so much parking gym is very neat and clean. Huge Posing room in the gym is tripod, friendly with a lot of content creation and a lot of very hard training athletes fantastic overall gym.

Best gym ever!!! 24 hr access, a working smoothie bar... access to all the equipment you would ever…read moreneed and great staff.

I found RepFit through their acquisition of New Trail and am so glad I stayed. Jen, Rony, and the…read moreentire staff are incredibly welcoming and have created a supportive, motivating environment. I am regularly at the Studio location and still take spin classes and have added strength classes with Jen to my weekly schedule. I have seen real results...feeling stronger, more toned, and more confident. The class participants are warm, welcoming and friendly, it is a great community. The in person and virtual smaller class sizes make a big difference with more personalized attention. And don't be fooled by the 55+ spin classes...they're not easier, just set to great 80s and 90s music. Highly recommend giving RepFit Studio a try--you won't be disappointed.

This gym was awesome! Had the old school feel and a great environment. It had all the equipment you…read moreneeded to accomplish any workout. Highly recommend if you're looking for a lift.

Fun place to train and become a ninja warrior! I came as a big group with my youth kids and we all…read morehad fun doing the different activities. The coaches would show us how to do them and then we would take turns to see if we had the strength and agility to complete them. It was tiring and I was sore the next day but all in all it was a great place to hangout and get fit!

was closed down by the county and not responding to any emails or answering phone calls for me to…read moreget my money back for a birthday party we reserved

Jamie is amazing! I'd never had any kind of personal training and was SUPER nervous. All of the…read morenerves and anxiety melted away after the first session. Jamie is patient, kind, knowledgeable, and relatable. Highly, HIGHLY recommend his services. There is no pressure or catch to getting a trial. You'll see what I mean after one session.

Very quick to respond and follow up. From Jaime: "Started the business to help folks; not only in…read moreit to make a buck"