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    Beyond the Bay

    3.0 (2 reviews)
    Open Open 24 hours

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    11 years ago

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    Skyward Bound Travels - Business Class Flights

    Skyward Bound Travels

    2.2(41 reviews)
    3.8 mi

    I have been using this company for 12+ years now. They always save me money and provide the best…read moreflight options available. Recently, I have booked all my domestic travel with them as well. Dale is a rockstar and has patience with my specific requests (airline, flight times, etc). I'm shocked to read some of these other reviews as I have never had a problem over the 12 years I have been leveraging their services. Even with cancellations or re-bookings they have always been accommodating. Highly recommended! PS - I don't usually post reviews but had to show support as I question some of these posts.

    We booked a very expensive European vacation with Top Business Class for our family and we had to…read morecancel our entire trip due to our 7-year-old son's relapse of Leukemia. Top Business Class would not refund us even with a doctors note proving this terrible news. They said they'd hold on to our funds for a future booking once our son was well and able to travel. We recently tried to rebook our trip and we were told NO. Apparently they have a policy to only hold funds for one year. Our son had to undergo treatments and a bone marrow transplant and then had to recover from all that. It take a long time to heal from all that! They have NO humanity at all. Five thousand dollars down the drain. I hope you feel happy with yourselves , Top Business Class, making money off of our child's cancer. SHAME ON YOU!

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    Mango Tours - Mango Tours travel agent

    Mango Tours

    1.4(14 reviews)
    2.3 mi

    We called during regular business hours to inquire about a trip to the Philippines and were met…read morewith unprofessional, insulting behavior. The tita staff member--whose direct line SHE gave us--mocked us as "broke", told us we were wasting her time, and hung up not even a minute into the call after we asked one question about booking flights in the next month. If this is how they treat paying families, it's no surprise they struggle to retain respect.

    The entire booking process was handled through email and phone. On March 15th, we booked a two-week…read morefamily trip to Manila, scheduled from April 1st to April 15th, through your agent, Gennie Mohamed (I believe that's her name). I specifically asked multiple times about visa requirements, and I clearly inquired whether my mother would need a visa. Your agent assured me that she did not. However, upon arrival at the Philippine international airport, my parents and I -- including my very ill father -- were stuck for over nine hours because my mother did, in fact, require a visa. This caused unnecessary stress and a major delay that could have been completely avoided had we been properly informed. Additionally, the hotel claimed they didn't pick us up the first time, even though we had already booked and paid for transportation through your agency. They then attempted to charge us again for the same service -- at double the original price. If your agency had properly arranged or confirmed the transportation details with the hotel, this could have been avoided. Furthermore, if your agent had verified the visa requirements with Philippine immigration authorities, the airport incident would not have occurred. We trusted that everything would be accurately arranged, especially since we paid for a full-service package. I later discovered that we were significantly overcharged for both the hotel and the flights -- nearly double the prices I found online. We were extremely frustrated by the end of the trip due to the agency's poor planning and false promises. I am deeply disappointed with the lack of accurate information and the unreasonable pricing. I expect a full explanation and appropriate compensation for the inconvenience and distress caused during our trip.

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    Beyond the Bay - travelservices - Updated June 2026

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