Heartfelt thanks to Irene, for making this Hawaii vacation with my parents so memorable. The stay was amazing, the ocean front/ ocean view room (which I was a stickler about lol) was awesome! My parents enjoyed every bit of it. Irene listened to what I was looking for, wasn't pushing me to book. She let me take my time to review and ensure that's what I wanted and then proceeded. She's very quick in providing options and responsive, loved that! She even managed to get us a resort credit which was sweet and definitely came handy. I think I might be going on vacations more often given I have Irene to help me plan them. Thank you again! I 100% recommend Irene! read more

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I will never take another trip without involving Irene. She made planning our trip easy, fun, and most importantly cost effective. She goes above and beyond to make sure your vacation is perfect and goes off without a hitch. Highly recommend Irene's travel for all of your travel needs. read more

Let me start off by saying it was an absolute pleasure working with Irene. My family recently booked a trip through her, a tropical vacation in Mexico. Her knowledge, patience, and communication are fantastic. We wanted to go to an all-inclusive resort. We had never been to one before, so like most people, I thought, "I can totally find something myself". I was immediately overwhelmed with options, which is when I connected with Irene. She knew immediately how to guide us the right way. She asked about our priorities, what was important to us, timing, etc. With the set of criteria we gave her, off she went. She came back very quickly with options, explaining the pros and cons of each one. She was incredibly patient (and quick) responding with the numerous flight and date options we asked for. At the end, we went with a wonderful resort in Playa Mita, just outside Riviera Nayarit. It was a brand new resort with fantastic service, and out of the hustle and bustle of Puerto Vallarta's "hotel row", just what we wanted. Our family loved our trip, and the best part, the kids were free (except for the flight of course). She arranged a turnkey vacation including airport transfers. This was the easiest vacation we've ever planned. This was my first experience using a travel agent, I'm definitely going back for more next time! read more

Irene did a great job finding the best deal of the resort in Mexico, plus flight package for our entire family. We had an amazing time in the resort that Irene recommended. We will use Irene's help again for our next dream adventure. read more

I highly recommend Irene's Travel. Yes you can find the great deal yourself but if there some problems with the canceled flight or expired passport and you have to reschedule than it is a huge headache. Irene and Natasha from Irene's Travel not only found us the best deals but resolved all the issues when flights were canceled or the trip had to be rescheduled. They saved us both money and a lot of headache. I would definitely use them again and recommend to all! read more

If you are looking to go to Hawaii, Caribbean and Mexico, Irene's Travel is the best travel agency to work with. I've been using Irene's Travel for a few years now and every time we book with Irene we are very happy. Irene's helped us book many trips , she is very knowledgeable, responsive and patient. She is always seeking feedback after the vacation is over so she can accommodate us even better next time. I always have very high expectation and every time Irene exceeds it. Just recently Irene helped help me with Spring Break vacation to Club Med Ixtapa. We had an amazing vacation and Irene made sure that our accommodations are superb. read more

At the last minute we decided to take a family cruise during Spring Break. I found Irene through Yelp and in the late afternoon on March 17th, I contacted Irene via email and by the evening, she had several cruises to select from and had even put in temporary holds knowing that time was of the essence since we were booking so late. We booked the next day and with this being our first cruise, we had lots and lots of questions, which Irene responded to very quickly and thoroughly. We left on April 4th and just came back from a 7-day Mexican Riviera cruise and had an absolutely wonderful time! It started off with a bottle of Chardonnay for my husband and I and chocolate-covered strawberries for our boys waiting for us in our rooms, compliments of Irene! I will definitely book through Irene for future vacations and would recommend her travel services to anyone else! She is knowledgeable, patient and provides excellent and quick service! Oh, instead of calling, we worked via email - irenestravel@gmail.com. read more

We initially found Irene on Yelp last year. She helped us book our honeymoon to Bora Bora. She did an amazing job and was very thorough in finding good deals and packages for us. It felt like she's always thinking about us and genuinely cares about whether we have a good experience on the trip. We just recently book a trip to Italy this year. Of course, we called on Irene again. Based on the specific location that we wanted to visit, she was honest to let us know that she was not an expert in this area. So she recommended another agent. On top of all that, she was CC in all the communications and provided additional input along the way. We just booked our trip and she was even on the call with us. I am impressive with her professionalism and great service. If you're booking an international trip, you should give her a call. read more

5 Stars for Irene's effort to help our family to open our eyes on around-the-world travel and to go on a week-long trip to the Big Island, Hawaii! WOO-HOO, bat rays, here we come! Thanks for the great hotel choices, perfect flight arrangements and taking care of kid's needs on this adventure. New Year's trip - and it did not break the bank. read more

I have to say Irene was prompt and extremely efficient not to mention she gave us an amazing price!!!

Irene was a godsend during my last-minute time of crisis. I needed travel information to receive a travel visa in a time crunch and she was able to provide me with an itinerary in under an hour. She did not have to help me but she was so kind and gave me the time of day to save my travel plans. Thank you Irene for the exceptional service that you have provided me with today! I really cannot thank you enough! read more

I planned a destination wedding for myself and now husband in Cabo San Lucas. Irene helped give me a few hotels to check out when I did my initial site inspection to Cabo. We did choose one hotel and she helped coordinate 30 person's travel from the Florida, Nevada and California to make our wedding. She even assisted us with booking a mini honeymoon for us in Cabo. All her suggestions and recommendations were incredible. She went above and beyond with my group of guests and I look forward to booking with her again. Plus, guests of my wedding even booked with her separately to my event for both group and individual travel. She provided excellent customer service and timely responses with any and all questions I had for her. read more

Just returned from my family vacation on Hawaii booked and prepared by Irene - fabulous! The condominium she chose for us was great - the apartment was huge, clean and freshly renovated (we stayed at Aston Kaanapali Shores on Maui). The beach was fantastic. I bet she did something to the weather as well, as it was just perfect. my family was very happy with everything and I don't know how to thank Irene enough for this. read more

Irene recently helped us book a trip to Cancun, Mexico. She is AWESOME. She is timely, professional, courteous, helpful, etc. etc. We thought we had come across a deal by ourselves and Irene got it for us even cheaper. There was one minor issue with the plane tickets and although it was not a big deal, we were still compensated for it. HIGHLY recommend, we had an AMAZING trip. Thanks Irene! read more

Irene did an awesome job at organizing my vacation in Hawaii! She was very reliable and flexible in following all of my requests. We visited both Maui and the Big Island in 8 days. Irene arranged everything for both of the islands - airline tickets, cars, and hotels! We spent time in really nice and clean hotels with amazing views and kitchens. I'd definitely recommend Irene to anyone in booking your next vacation. Irene truly delivers! read more

Irene works very hard indidualizing my travel needs and making sure I'm getting the best prices. She pays great attention to details and works in a timely manner. read more

Irene helped us with our travel arrangement to Hawaii during the winter break. She is very professional, works in a timely manner, and provided us with some useful information. Thank you Ira! read more

Just returned from our first cruise. I found Irene on Yelp and decided to give her a try. Irene is very responsive and answered all our questions. Booked our flights, hotel stay before the cruise and got us a free upgrade to balcony stateroom. Everything was very smooth. Thank you Irene for the chocolate covered strawberries we found in our stateroom when we arrived. I think she ordered up the perfect weather also! This lady has some pull! read more

We are a group of 8 travellers spread out over east coast and west coast often finding it difficult to coordinate travel plans. A mutual friend recommended Irene. So far, we booked two travel excursions last year, and in both cases Irene did a great job taking care of everything. Furthermore, it was a pleasant surprise when, in the case of our cruise vacation, she got us twice as much cabin credit as Travelocity or Orbitz offered. She also recommended certain cabins based on their location on the ship, something you just cant get if you book on the internet. How nice! Also, to save money, we planned to fly into an adjacent airport and Irene researched and told us all group transportation options, which, actually, added to the 'charm' of the trip. Top rate service all around. Always picks up the phone, always responds quickly by email. Danny Braz, Realtor, Staten Island, NY read more

I used Irene to plan my family vacation in Maui. We talked to her about our interests and style of vacation, and she gave us ideas as to where we should stay on the island and recommended a condo for us. It was exactly what we wanted. Irene did all of the planning and the trip went very smoothly. She was always available for questions and suggestions. We definitely plan to go back to her for our next vacation and I will recommend her to anyone else who needs a travel agent to plan a family vacation. read more

Our family just returned from a Spring Break vacation to Sandos Carocol Eco Resort -all inclusive- in Playa del Carmen. Irene not only found us a great resort to bring our kids (3 and 10) but a great place for the family. She found us a great Jr. Suite on the 3rd floor with an outside balcony hot tub. She went above and beyond to reserve the best restaurants and dinner times before we arrived. She also knew about the adult canal cruise with chocolate strawberries and champagne and reserved it for my wife and me. Included in our package were transfers to and from the Cancun airport. Irene made our vacation as easy and worry free as possible. I highly recommend using Irene and her vast knowledge and experience for your next vacation. Mark&Yana Sorenson, Fremont, CA read more

I am a disabled person in a wheel chair and I wanted to take my family on vacation. We found Irene's travel on Yelp and had great reviews so we put her to the test. She worked out a trip for us that is going to be amazing! She got everything set up for me with a wheel chair accessible cabin and all the other stuff that needs to be addressed when there is medical restrictions in play. I was so impressed with her timely replies and how thorough she was. I feel very comfortable that our vacation will go without any major issues. read more

We planned our family vacation to Cabo San Lucas in December and contacted Irene for helpful planning. She did a great job planning everything out for us and we will use her services again in the very near future. We had a great time in Mexico! The resort that she selected was perfect for our family vacation. We stayed at Riu Santa Fe which we loved as it was close to the Marine and all the activities. Irene's Travel provided the best rate and great customer service for our Mexico trip. Next time, I know not to spend my time and get quotes from other agencies since I am sure that I will get the best deal at Irene's Travel! She booked our trip through Fun Jet vacations and the agency did a superior job working on our booking. Thanks to all these hard working people! We were very please to find an excellent travel agent who really knew her stuff. Very positive experience and highly recommended service. read more

I've been swamped at work, so a good friend took down written details of the trip I would like to take in October over to Irene's office. He told me that Nadia from the office would either call me or email me. I have yet to receive a call or email from Nadia regarding the trip. I am not impressed and I would not recommend this service, they are not responsive. Perhaps my budget was not large enough for them as another reviewer suggested. read more

Just completed another travel arrangement with Irene this time for cruise. I just once again reconfirmed that Irene provides the best service possible. We probably exchanged 30 emails looking at different options and making a lot of changes to our vacation plans and Irene was always professional and provided helpful advices and she also managed to get us best deal possible (based on my research) considering the holiday season. read more

We just came back from Disney Cruise that Irene's Travel helped us to book. Irene was very professional and answered all questions that we had regarding the cruise in the timely manner. She was available on phone and via email and checked in with us before the cruise. She was also able to get use some on board credit which was very helpful. read more

Best travel agent if you are planning for a Mexico trip. Excellent knowledge of the place and she will help you to get a good deal on what you are planning to do :) read more

Irene is amazing! We had many hurdles, mostly big ones, to deal with while planning our Carnival vacation,. The most traumatic was the death of my husband 1 week before we were supposed to leave. Irene was extremely patient and always there to help us over each hurdle no matter how emotional or big or small. She went way above and beyond and because of her, one year after our original vacation was scheduled, my two young girls and I had an amazing and problem free vacation. I cannot thank Irene enough for everything she did for us. She took a personal interest in our vacation and in us and for that I will be forever grateful! read more

This is my 3rd time getting help from Irene in planning my vacation. This time it was a cruise, a first one for me and my friends. As always, lots of useful suggestions -- we knew exactly what to expect. She took her time to demistify the 2 dozen different cabin categories. We knew what was included and what wasn't (unlike some people that we met on the cruise). Irene answers every email in a very timely fashion, many times I recieved an instant response when emailing late at night. Very reliable and pleasant agent. read more