Doctor is excellent and I am very happy with my results so far. The staff managing appointments can…read morebe better, like so much better. It is a far drive for me, about 2 hrs total back and forth. Not once did anyone reach out to me to reschedule my appointment since they would be out on vacation. Honestly if I hadn't prepaid, as good as the results are, I would have looked elsewhere.

they made me wait 40 minutes past my appointment time to find out they miscommunicated and I wasn't…read moreeven able to have a session that day. The price was soooo over expensive and I will not be going back

I had my eyebrows nano-bladed one year ago. It changed my life. I had grown use to sparse…read moreeyebrows as I continued to age and it was not a good look. Just having my eyebrows back gave me such a boost in my self confidence and every day life. I went today for a touch up (recommended) and even though they still looked great they look even better now. I did a lot of research not only on the business but the technicians as well. Karmen is the best. She does an amazing job that is well worth the price.

I originally went to Lucy Harutunian for eyebrow microblading. Permanent eyeliner was her…read morerecommendation, not mine. She told me it would enhance my eyes and carefully drew a beautiful pencil design that looked elegant, symmetrical, and flattering. I approved that exact design because I loved it. What Lucy permanently tattooed onto my eyes was completely different. The final eyeliner did not match the approved shape, thickness, symmetry, placement, or direction of the wings. One side was noticeably thicker, the wings were uneven, curved, and sharply angled upward instead of extending outward like the approved design. I am uploading photos of the original drawing and the healed result so people can compare them for themselves. The appointment itself was stressful from the beginning. Lucy arrived about 30 minutes late, then rushed through my appointment because she needed to move on to her next client. Permanent eyeliner is an irreversible procedure that requires patience and precision, yet I felt hurried the entire time. At the end, she told me she needed to start with her next client. After paying $1,287.50, I found that incredibly unprofessional. I also had a significant reaction to the numbing cream and my eyelids became visibly swollen. Instead of stopping and rescheduling, Lucy gave me Benadryl, waited briefly, and continued tattooing my swollen eyelids. She repeatedly adjusted the lines while my eyes were swollen and even asked me technical questions about placement, although I was relying entirely on her professional judgment. The worst part was how I was treated afterward. When I explained that the healed eyeliner looked nothing like the design I had approved, Lucy repeatedly interrupted me, became defensive, dismissed my concerns, and refused to take responsibility. She actually told me, "I can't deal with this right now," and "Your problem is that you're too much in your head." I was not "in my head." I was trying to explain that I had been permanently tattooed with eyeliner that looked materially different from the design she had personally created, shown me, and asked me to approve. Instead of acknowledging the obvious differences, Lucy blamed my eyes. She told me I had "hooded eyes" and even suggested I get an eyebrow lift. My eyes were exactly the same when she examined me, recommended permanent eyeliner, and drew the original design. If my eye shape supposedly made that design impossible, why recommend the procedure and ask me to approve it in the first place? I contacted her office immediately and reported the same concerns from day one. This was not buyer's remorse, poor healing, or pigment retention. My skin accepted the pigment perfectly. The problem was that the permanent eyeliner Lucy tattooed was materially different from the design I approved. Because of her work, I was forced to undergo multiple painful laser eyeliner removal treatments near my eyes. I spent additional money, had to cover the bright red discoloration with heavy makeup, sought independent professional opinions, and endured months of embarrassment, anxiety, stress, and emotional exhaustion. What makes this even more disturbing is that Lucy attempted to rely on her "non-refundable" policy instead of taking responsibility. That policy is meant for pigment retention, healing, or how a client's skin responds, not for tattooing something materially different from the approved design. A non-refundable policy should never excuse a service that was not performed as represented. Please don't rely only on carefully curated social media photos. Compare my approved design with the final result. I deeply regret trusting Lucy Hart Ink and would never recommend this business. This has been one of the most upsetting, humiliating, stressful, and emotionally exhausting experiences of my life. The photographs speak for themselves.

Just had my first clear+brilliant session with Briana at LaserAway in Sherman Oaks. And a month…read moreprior to that she did my 2nd hair removal session. She was so amazing and kind! Loved her aura!! All good vibes! Little to no pain both times. I know she said in July she goes back to the Woodland Hills location, which makes me sad. Just wanted to leave a review on how great she is! This is my 3rd time coming to this location and everyone has been amazing! Thank you ladies!!

Idk maybe it's just me but I booked 3 packages. Thermage,…read moreclear and brilliant and tattoo removal. First I'd like to say that they run a soft credit check without telling me, each and every time, and I get the notifications on my phone; immediately after they try to up-sale me. I'm finished with my thermage & honestly see no difference. We didn't even compare before and after pictures. I'm a little concerned about my tattoo removal and I understand that it will take some time but after getting a session of clear & brilliant done by one of the nurses, she basically told me that I'm paying for it to be done a certain way & one of the nurses failed to do it that way during my 1st session. Im now beginning to wonder if I will ever see results, especially if one nurse does it correctly and another doesn't... Due to all of this I decided to switch locations. Hoping for better results.

I am leaving this review to highlight the exceptional service provided by Brynn at the front desk…read moreof the Sherman Oaks location. She is truly one of a kind, professional, sweet, and caring. After my skin rejuvenation treatment, Brynn immediately reached out to follow up and check on my skin, even contacting me the next day to ensure everything was going well. She consistently goes above and beyond to accommodate my scheduling needs, and every time I visit, she greets me with a warm smile. Honestly, I would hire her for my own company without hesitation her client care is outstanding. The facility itself is clean and the nurses who performed my laser and skin rejuvenation treatments were also professional, kind, and thorough. The only downside to this location is that it's only open two days a week, which sometimes requires me to drive to Santa Monica for appointment accommodations. However, aside from that, I would give this location and Brynn a five-star rating without question.

I've been coming to Dr Laser for YEARS! I'm obsessed with their Black Fridays specials: pro tip…read morethat's when to charge up your care credit for the year!

had a great experience at this beauty center for laser hair removal. The staff was professional,…read morefriendly, and made me feel comfortable from the moment I walked in. They explained the entire process clearly, answered all my questions, and made sure I was comfortable during the treatment. The facility was clean, modern, and well-maintained, which made me feel confident about the service. I've already noticed great results after my sessions, and the treatment was much less painful than I expected. I would definitely recommend this beauty center to anyone considering laser hair removal. Great service, knowledgeable staff, and excellent results!

I've been here a number of times over the past few years, and have had various treatments…read more They are very fairly priced, and do great work. I've had a few different nurses and aestheticians for my appointments, and they've all been sweet and totally helpful. And, all of my treatments have left me feeling and looking better than before. Definitely will continue to support this business, and I highly recommend them!

Great pieces and lovely staff. Also, there's available parking which makes appointments way easier.read more

Pure Skin Laser Center is hands down one of the best med spas I've ever been to. Their team is…read moreincredibly knowledgeable, professional, and always makes me feel at ease with any procedure I get done. Whether it's skincare treatments or laser, they truly are experts in what they do. Appointments always run on time (which is so rare!), the space is spotless, and the level of care they provide is consistent and reliable. I always leave feeling refreshed, taken care of, and excited to come back. Highly recommend to anyone looking for results and a beautiful experience from start to finish.

I've been going to this practice for about 4-5 years now at the Simi office e and always had early…read moreday appointments with their NP Ashley, and today I had the pleasure of meeting Dr Rubenstein himself. I felt very heard . He understood my physical conditions and medical conditions thoroughly , diagnosed and executed a treatment plan after examination. I am grateful for this wonderful practice , the staff in both offices are very competent accommodating and caring . This is a practice you can trust with your health. Thank you Dr Rubinstein for making a miserable situation into a bearable treatment plan .

Very disappointed. During my appointment, I was told that if the treated area didn't completely…read moreresolve, I could come back for another treatment. When I called to schedule that follow-up, I was told I would essentially have to pay for the entire treatment all over again. That expectation was never explained during my visit. I understand that medical offices have billing policies, but patients deserve to know upfront if a treatment may require multiple sessions and that each one will come with another significant charge. I also would have appreciated some effort to work with me, especially since I was simply following the treatment plan that was discussed at my appointment. Instead, I was left feeling like there was no accommodation or consideration whatsoever. The treatment itself took the PA about 2 minutes. Better communication and transparency about costs would have made a huge difference.

I had my 3rd and last of my package of 3 at the Woodland Hills location. The BEST service and…read morelocation of laser away for sure! Briana performed the service and she was great. On time, lasted 30 mins, included red light therapy. My first 2 facials were at the Studio City location. Highly recommend avoiding that location. My first 2 sessions were 20-30 minutes late, lasted about 15 mins, and did not include the red light therapy and service was totally rushed. Wish I didn't waste my $ at studio city. Location. Woodland Hills service is A+!!

Extremely disappointed with clinic and customer service at the Calabasas location. My tech Mary…read moreJane Helms was 40min late to my appointment. Oddly enough she began treatment without addressing her lateness. When asked about her timing she unapologetically laughed off my concern and said her previous client was chatty. I found this uncomforting. Considering that I had been inside a room set to cold temperatures and wrapped in nothing but a paper thin sheet with no one to update me let alone check in on me was plain disrespectful and unprofessional. When I called customer service they said they would reach out to me but getting in touch with one of their "directors" from then on was challenging and a headache. When I was eventually able to get a hold of one they were dismissive and rude. There were unusual times when my concerns and inquiry into a cancellation were met with silence. She would resume speaking as if she was using a script. She redirected me to PatientFi my loan provider to cancel my remaining sessions but never told me the prices of the treatments done that day with Mary would revert back to their original price, 70% more than I had originally agreed to. (I had locked in a discount during one of their "major sales". Btw they'll make it seem like it's rare but I was bombarded with spam email regarding this same sale and additional sales from then on.) This was a drastic jump and when addressed I was told it's policy and because I was no longer a patient they would not be mitigating the experience I had at Calabasas...??? As I look at the receipts that I requested I also see that they're charging me double for 1 treatment. They split what was originally 1 treatment of "full back" in the original receipt to 2 treatments of "lower back" and "upper back" in the modified receipt. I'm extremely put off with LaserAway's lack of ethics and professionalism. I hope shining a light on their duplicitous tactics and bottom tier service will steer away future prospects from getting scammed. Ultimately I'm left to pay a lot more for a lot less and a lot worse. Notice how there's no specific pricing for treatments on their website either! SHADY. This is how they're getting away with arbitrary price alterations. The price of the treatments I had done came out to more than what they would have cost in their original package pricing (as listed in my first receipt). If you want to be ethical be transparent and post specific standard prices on your site! I would strongly advise people to avoid this place! It's fraudulent and unprofessional. If you're still not convinced check them out on Better Business Bureau where there's a list of similar complaints.

A little about my experience. At the age of 44 I decided to start doing laser hair removal. What a…read moregreat location to start this journey of mine. When you're younger you wanna be in and out of appointments. As you get older you want to be more informed and take time with appointments. My appointment was made the sweetest receptionist Taguhi, who not only assured me that I've made the right decision but also went over all necessary details about before and after care. My appointment was with Nurse Elen, she was patient and informative. She was encouraging and made sure I was comfortable throughout my appointment. Thank you ladies! See you all very soon.

If you're considering laser hair removal and comparing clinics, let me save you the time and tell…read moreyou that this is the place. I've been both a client and an employee at several med spas and plastic surgery practices across LA and I can confidently say this is the most welcoming and stress free laser hair removal practice in the city. Every nurse I've had with here has been amazing and the front desk associates (shoutout to Bella!) are consistently so kind and sweet to me. It actually took me a long time to finally commit to laser hair removal and I tried starting the process three separate times elsewhere, but between the affordability and the genuine comfort I feel here, this is the first place that's made it an appointment I can actually look forward to. My experience has been so exceptional that I got my sister a gift card here for one of her Christmas presents this year! True luxury without the intimidation. Once you come here, you'll be disappointed anywhere else. Xo

I honestly can't say enough good things about Sarah. She's not just a receptionist, she genuinely…read morecares. She helped me find the best deals and made sure I was getting the right treatments for me. She even followed up to make sure everything was perfect!!! I missed one of their LaserAway events because I was sick, and when I came back a month later, she had kept a special gift for me with everything inside. That really touched me. She didn't have to do that, but she did Her kindness, thoughtfulness, and care truly stand out. She's such a beautiful human being, and I'm so grateful for her!!!

Yelp's "Not good" is putting it way too mildly. There is a constant shuffle of employees who are…read morenot very well trained coming through the doors. So when I have wanted to book with a good nurse again, I have often been told the nurse is no longer with their office. The revolving door of managers, nurses, and receptionists do not help their poor management of client records. I participated in a few of their in-store seasonal promos and the front desk staff here verbally confirmed that they had added to my account with 2 complimentary facials for my participation, and that I would be good to use them at any time as per their overall highly-visible and marketed "no expiration" company policy. The staff never gave me any receipt nor written terms, nor did I know to ask since I greenly assumed they would be trustworthy and would have no reason to lie or shortchange me. Which then led LaserAway to deny me the facials rather than take accountability for their poor management and lack of training of staff who apparently were supposed to have responded differently by providing a receipt to me. When I tried to clear up the matter with the West Hollywood office where the staff I had fulfilled the promo deal with were based, none of the (all-new) staff were knowledgeable or helpful to figure out what their predecessors had supposedly done for my account. This experience has only shown me that their promos or offers are not legitamitely worth participating in since it is near impossible to redeem and they cannot be accountable to their word.