Anna C.

Updated mask policy: masks are completely optional and many were unmasked inside. At the time I purchased the tickets, the website advertised mandatory masking, and fellow Yelpers commented that masking was enforced. Since the California indoor mask mandate was lifted, they have relaxed the masking policy. Timed entry tickets must be purchased in advance on the website. Each ticket requires a name to be assigned as they may check ID. They do advise that you print a paper ticket if your name is not the one on the ticket, but they're not strict with that. Parking is $10 per car, credit card only. The lot had plenty of open spaces that was a close walk to the entrance. They have a concessions stand with some coffee, bagels, cookies, muffins, etc. Iced coffee was $5 for 16 oz and was as expected (not very good). Once you go inside, it's a one-way route. The restrooms are at the beginning and end only. We spent ~1 hour total inside. The first 15 minutes was reading fluffy Wikipedia info about the life and death of Van Gogh, against very pretty backgrounds of his work. There were also a few photo ops built in. The rest of the 45 minutes (that's how long the projection loop is) was the immersive experience in the big room with all-over projection of Van Gogh's work. A few benches were available, and some sat on the ground, but most people stood and walked around. Next, you walk through the gift shop before the exit, which took us about 30 seconds because none of us were interested in items like an $80 hoodie. Overall, it was a cool and unique experience, but limited for the price tag. If you love Van Gogh, then it's definitely worth it. Otherwise, I wouldn't go out of my way for this.

Jennifer N.

This was pretty cool! I'm so glad San Diego finally has digital art museums (even if it is just a popup)- been a long time coming. It was better than I expected in some ways: - the art itself animated kinda like harry potter - the music was good - the informative history of van gogh was interesting But there was also room for improvement, when thinking about all of the other digital art museums I've been to in tokyo, DC etc - it's kinda pricey, I don't think I can justify the weekend price because now you're looking at a $60+ ticket/person. All of the other museums I've been to are a LOT bigger and cheaper. - they charge for parking; related to the previous comment, its already pricey so why charge for parking? There's plenty of parking spots - There were some benches for sitting but not enough, so a lot of people ended up sitting on floor which is not comfortable. I've seen other places offer seating pillows for the ground - It felt like too many people even though this was timed entry, felt like they squeezed too many people to truly enjoy the experience - The history signs before the big room, was not accessible. It's hard to read because its white text on top of really colorful patterns so the contrast was really low. I get what they were going for but not ideal Overall its a fun date night and if you're planning on getting high (which is easy to tell, some dude kept touching the walls lol); please don't make it obvious. 1) you will get kicked out and 2) it ruins the experience for other people.

Carmen S.

Great exhibit. Amazing! Felt like I was there. Wish Van Gogh knew his impact. Great visuals. Easy to walk through. You do get immersed. Music was appropriate

Michiko L.

While expensive, I thoroughly enjoyed this immersive exhibit (and I was treated by being the guest of my good friend). You can purchase a ticket online for a certain time to enter the exhibit. I'm not sure if you are able to buy tickets upon arrival at the venue, but I suspect you need to get them in advance). Parking was $10, payable by credit card only. Parking was close to the exhibit building. Tickets start at around $50. A bit higher for flexible entry and VIP, and a bit lower for children and students/seniors/military. We checked in and were permitted to enter a few minutes early. There are restrooms right next to the check-in desk. In the first room you walk through panels displaying information and quotes in English and Spanish. There's a lot to read, but it was interesting. In the main display area, the video is on a loop and runs for about 45 minutes with 300 paintings in about 10 displays. The paintings cover the tall walls and spill over onto the floor. Music accompanies the display. There are portraits, still lifes, flowers, scenery and, or course, Starry Night. Some parts of the painting are animated. Watch for the portraits that blink and smoke curling up from pipes. (I actually thought that animating artistic masterpieces like cartoons was a little cringey, but I guess they were trying to make it more entertaining.) We stayed to watch the show almost 3 times. You really find new details the longer you are there and depending on what part of the room you're in. I believe you can watch for as long as you like. Expect to stand the whole time, although there are a few small benches scattered about. People were also sitting on the floor. Everyone was masked, and it was not super crowded. You exit into the gift shop area. Some nice stuff, but pretty expensive. T-shirts started at $35. Ball caps were $20. Also sold prints and postcards, and even a little Van Gogh figurine with a removable ear. I had heard a lot about how awesome this exhibit was, and feel lucky my friend was kind enough to get me ticket and experience it with me.

Elvira O.

This digital art show is amazing. Vincent Van Gogh lived a heartbreaking life yet his troubled mind was able to create some of the most beautiful art in the world. This showcase of his work was incredibly beautiful, moving, and magical. When purchasing tickets, I highly recommend choosing an entry time as early as possible. The exhibition starts at 9am. My ticket was for 9:30am and there was already a lot of people.

Jyothi C.

Really fun and relaxing experience if you're a fan of Van Gogh and/or spending a good amount of time around art. The exhibit did really feel immersive and the moody classical music was perfectly synced to the digital displays. Note: Set-time Adult ticket prices are $46.99 each on their website, and parking in the lot will run you an additional $10.

Alex D.

Accessibility: there are a few (at least 7) disabled parking spots across from the building entrance. The ground in the parking lot is made of some dirt, then turns into paved ground right outside the building entrance. The doors to enter are pull doors, and the Van Gogh Experience is all on the bottom floor, so completely wheelchair accessible. All of the spaces are wide enough for wheelchairs to fit. There is only one women's and one men's restroom inside the front doors (enter then turn left). Inside the restrooms they have multiple stalls and sinks, wheelchair accessible. There are workers throughout the experience standing or sitting near the walls, so if you need assistance, ask; they are very friendly. It is very dark throughout the entire experience so if you have difficulty seeing in low light, this may be a challenge event for you. Experience: well it is definitely a smaller experience than I thought it would be, but still cool. Very educational! They had tons of facts about Van Gogh's life displayed on screens in large print, as well as letters between him and his brother displayed in large print. Then you enter the experience where his art is moving on very tall walls and the floor underneath you! The images on the walls and floors cycle through his portraits, self portraits, flowers, Starry Night, and more, for about 40 minutes until the cycle starts over again. This is a cool place if you want to admire art and learn about Van Gogh's life, or if you're just interested in getting some cool Instagram pics. Masks/vaccines: masks and vaccines not required (5-7-2022). It was very crowded in here and most people were not wearing masks. Prices: expensive. One weekend ticket was 50 dollars, plus a processing fee of 10 dollars, then parking was 10 dollars per car. So for two people, I spent $120 to be here. For that price I wouldn't ever come see it again, but if they cut that price in half or 1/3 maybe I would. Food/drinks: there isn't much here so eat before or after! There was one food truck to the left of the entrance but I didn't go to see what they sold.

Jessica P.

I came here a couple of days ago and I really enjoyed it more than I thought! I thought parking might be hard to find but it wasn't so bad where there were 3-4 empty spots. I was glad to wait in line since the line started to get long. I waited about 10-15 mins (waited at like 2 pm) but went in at 2:15 pm, which was the time of my event. The inside was pretty interesting and I was amazed how they used the projectors. The first half was knowing the history of Van Gogh (felt like walking into history). And then the second half was a big room where you get to see the art of Van Gogh everywhere (well like the walls and the ground). The background music was amazing too. It was great where you can sit or lay down or even walk around. It was pretty roomy inside and didn't feel crowded either. Some people wore mask and some people didn't. Mask isn't mandated anymore so wearing a mask is optional from what I saw. Afterwards, they have a gift shop where you can buy posters, t-shirts, etc. I overall enjoyed the experience where I was there for about one hour. The reason I didn't give it a 5 star is because of the customer service. I emailed to try changing the date but I couldn't hear back after 3-4 days, which was way too late. They didn't help through chat except to wait for the email reply. And I called them a few times and even left them a voicemail but they never called me back. If you try to change the date, do know that you have to buy new tickets and send them screenshots of both and they will give you a refund for the original (minus $6).

James B.

It was a great experience! This exhibit is very informative on the life of Van Gogh and has a ton of his paintings! There will be a bunch of reading for the first half , so be prepared. After that you will enter a room where you will start to see some of his work!

Sharon N.

This concept of creating a multimedia experience with great artists is brilliant. Do not hesitate to attend one of these shows. I was a bit uneasy about the ticket price vs time but I was wrong. Tips: Take your time. Pause and spend a good amount of time reading the bio information as you walk to the main exhibit. Once you enter the exhibit walk around and get a feel for the speed of the display. Find a seat and watch the display again! Save your pictures and videos for the end to really immerse yourself in the art. Cons: Not enough seating. Where something suitable to sit on the floor. You Won't be disappointed.

bob j.

OMG, bring a chair. Did the combo for $66 and prepaid parking for another $15. That's $147.00 to stand for an hour as the painting are displayed in large screens. Really, not worth the money and DO NOT bring the kids. They will hate it.

Griffin B.

There is so much to love and celebrate about the works of Van Gogh, and I came to this event with my sister to go through this celebration of the works of her favorite artist. And while she and other members of our group thoroughly enjoyed the experience, I must confess myself as being rather underwhelmed. It is hosted at the Convention Center, with plenty of parking and easy access. The experience itself is broken roughly into two parts. The first section is a set of wall murals with facts about his life and quotations from the correspondences written during Van Gogh's lifetime. I found it quite interesting to read these snippets, hoping for it to be a primer for what would come next. The main room has walls, floor, and two large pillars where images of his paintings are projected onto in a way where viewers barely cast shadows, so you can get up close and scrutinize these larger-than-life renditions. The entire show goes in a constant loop, set to nice atmospheric music, and roughly corresponds to periods in his life and certain aspects of his work. I think the show itself is delightful and curated nicely. Of particular note; pairing the sequence of the sunflowers with an instrumental version of 'Here Comes the Sun' was an especially nice touch. And I will admit the music and themes hit me in the 'feels' a bit towards the end. Plus, it is high accessible, as people of all ages are welcome, there is ample space for mobility-limited people to get around, and the audience is encouraged to sit on the floor or the benches provided and just soak in the ambiance. So overall, the show itself is very nice and pleasant, but I felt the whole was rather lacking. The entire loop of the show is 37 minutes, and so with time added in to read through the gallery of quotes at the start, and lingering in the gift shop at the end, I finished the entire thing in about an hour. If there were more to this experience, I feel it would feel like a more memorable event. Like, maybe some more exhibits about his life and the world he lived in, or some other video area talking about his works and their influences. As it is, this is a wonderful little show, but feels like something you'd enjoy more if it were attached to like a museum or gallery where there is more to see. This sentiment is added to by the price of the tickets. About $45 for standard admission, and my sister going for VIP, which was basically $100. Though to its credit, the VIP ticket did come with a nice bag of merch from the gift shop. But all told, I feel the price is rather high for such a short experience, as interesting as it may be. All in all, I do enjoy these sorts of things, and am glad there is an audience here in Reno who are interested enough to make them possible. I just hope similar events could give us a bit more than just something pretty to look at, but something educational and impactful we can take away with us.

Mary K.

What a magical experience! Van Gogh has been one of my favorite artists to ever learn about! Experiencing the Immersive Experience was one for the books. I love how the art was presented and how so many pieces were showcased. This is a walk through exhibit with a very unique display. Colors, sounds, paintings walking along with you. This entire experience was truly a masterpiece. Covid guidelines were followed! Purchasing tickets online was easy. Student, senior and military discounts also available! Last day is May 8th!