Our daughter has been a patient of Spectrum Dermatology since 2022. Her last visit was on August…read more25, 2025, at the Alpharetta location where she saw Dr. Laney Hales for the second time (previously she was under the care of Dr. Susan Spitzler, but for unknown reasons she is no longer seen by her). While her acne treatment initially showed progress, the improvements had seriously declined over the past year and we were already considering transferring to another specialist. The real issue, however, is not the medical results -- it is the unacceptable and unlawful billing practices we encountered after this most recent visit. We received over five phone calls and a voicemail in less than 24 hours from "Rose," who admitted that she had made an error in insurance verification. At checkout, our daughter entered her Blue Cross Blue Value insurance information and was explicitly told by the front desk staff that the insurance was accepted. We made the required $55 co-pay transaction, and that was the only authorized payment. Now, after the fact, we are being told that Spectrum "no longer accepts Blue Cross Blue Value as of April 2025," and they are attempting to retroactively treat this as a self-pay account. This is a misrepresentation of payment terms and an unfair business practice. Under O.C.G.A. § 10-1-393 (Georgia Fair Business Practices Act) and 15 U.S.C. § 45 (Federal Trade Commission Act, Unfair or Deceptive Acts or Practices), a business cannot misrepresent services, payment terms, or insurance acceptance to a consumer, collect money under one agreement, and then attempt to enforce new terms after payment was already made. We explicitly dispute any additional charges beyond the $55 co-pay we authorized. By law, this constitutes a transaction agreement, and attempting to coerce additional payment after providing verbal assurance of insurance acceptance may also violate O.C.G.A. § 13-6-11 (Bad Faith and Harassing Conduct in Contract Enforcement). Furthermore, the conduct of the staff was unprofessional and dismissive. The office manager even remarked that she had to "step out of her very important meeting" to speak with me -- as if patients who have paid faithfully since 2022 are of no importance. The stress and hostility of this experience were completely unacceptable. We have maintained accurate records of our payments and communications and will defend our position under applicable state and federal consumer protection laws. Patients deserve honesty, respect, and transparency -- none of which we received from Spectrum Dermatology of Atlanta in Alpharetta.

I began seeing Dr. Susan Spitzler in either 2003 or 2004 after relocating to the area. At that…read moretime, she was part of a group practice in North Fulton County and it was convenient for me, I have ALWAYS found her to be extremely thorough, very knowledgeable, and very professional. A bonus is that she's pleasant although I'm not looking for a new friend when I choose a physician but rather a well trained professional provider. I moved away from the area in 2006 and, with the exception of 2 years, I have continued my care with her from a distance of 1 to 2 hours away. I continue my association with her and her practice for the same reasons I experienced more than 20 years ago. Her thoroughness gives me confidence that I'm receiving the best care possible. I highly recommend her as well as her support staff.

We recently moved and my husband and I needed to find a hair salon that met our needs…read more We had a great hair stylist in the past so we thought it would be difficult to fill those shoes after so many many years of service. Well I am pleased to say that Lanier's Best Hair Salon worked well for us and we do not go anywhere else. Debbie is the owner and the very very best at what she does, thank goodness we found her. I believe you will be pleased with her expertise.

Heather is great! She's super detailed, makes you feel comfortable, and gives clear instruction…read morefor after care. I highly recommend her.

I found Mickey's Beauty Bar on Yelp after looking for a spa beauty bar that specializes in…read morevajacial's and dermaplan's. Long story short I booked an appointment and discovered the best beauty bar in Georgia. Mickey's Beauty Bar is top tier and I highly recommend this business. I had the vajacial treatment with Brazilian wax. Mickey educated me on the whole entire process and products that was being used. I had a wonderful experience and will be booking again, I already booked another appointment and will be a regular customer see you soon Mickey's Beauty Bat!

I LOVE my eyebrows. Everything was great! The atmosphere, service and prices! I will be back soon!…read moreShe has great smelling candles as well!

Diane's expertise and knowledge run deep. Best hydrafacial ever!…read more Her experience really shines through everything she does. Highly recommend!

Diann and Olga are phenomenal. They always take care and ensure hair removal is precise and…read morecomplete. I'll never go anywhere else. I've been going to Organic Wax for over 20 years. I'm a faithful fan.

I come here all the time to get my nails done and they always do a great job. For some reason, my…read moresets lasted a lot longer here than other salons.

I visited Windermere Nail Spa with a group appointment at 4:15 PM for a combination of pedicure,…read moreacrylic nails, and nail art. While the staff was polite and the final nail quality was decent, the overall experience was extremely frustrating due to scheduling and time management issues. Despite having appointments, services ran significantly behind schedule throughout the evening. The children (age 9&10) in our group waited several hours (approx 5hrs) before their services even began, and my acrylic nail appointment did not start until around 9:30 PM. I ultimately left the salon close to midnight. :( In total, I spent nearly 8 hours (one work day) at the salon for a gel pedicure and a fairly simple acrylic nail set. By the time my service started, I was too exhausted to proceed with the nail art I had originally planned. I understand that nail art can take time, but customers should be informed of major delays, and appointments should be managed in a way that respects everyone's time. Keeping adults and young children in the salon until almost midnight is not an acceptable customer experience. The nails themselves turned out nicely, but the excessive wait and lack of schedule management overshadowed the entire visit. I hope the salon improves its appointment planning and communication going forward. 2 stars--one star for the nail quality and one for the staff being courteous. The final nails are fine, but no nail service is worth spending an entire workday in a salon. The issue was not the technicians' skills--it was the complete lack of appointment management, prioritization, and respect for customers' time.

Anna is very professional and efficient in her job. She was punctual and attentive to my concerns…read moreand what I wanted the appearance of my eye brows to me and made the process very smooth and stress fee. I highly recommend her services!

Jackie does the amazing job! She takes her time and ensure there's little to no pain. I highly…read morerecommend using her.