I woke up to a big mess at home and discovered I had a slab leak in my bedroom closet, and what a…read moredisaster it was. I immediately called Trust Rooter, the plumbing company I've used before for a similar issue, and just like last time, they responded quickly and professionally. They came out the very next day, located the source of the leak, and re‑piped and repaired everything the same day. I was especially glad to see that the same technician, Jose, was the one who came out. He was extremely thorough, explained every step of the process, and his professionalism truly exceeded my expectations. He went above and beyond to fix the plumbing leak, and he absolutely earns 5 STARS from me. Thank you so much. Nader

You can't go wrong with Jose. Excellent technician who knows this stuff and respects your home…read more Next time I have plumbing issues this is who I'm hiring..

Last month, this was the 2nd time I called Roto Rooter for service. They thanked me for being a…read morerepeat customer. This time, Stephenson was my technician. He arrived and accessed the situation (I am saving you from the details). I mentioned that I wanted a new toilet and bathroom sink faucet (I am too embarrassed to show the old facet). He looked up prices and gave me a quote on the items and the other services I needed plus labor. He then went to Home Depot and purchased the new toilet and faucet (I would not have been able to pick just one - its like me shopping for shoes), cleared the drain and installed the toilet and sink faucet. I am grateful for Stephenson for going beyond. I will be using them again!! It feels good that I know that I can trust a plumber. I did take pictures of the end result :)

Tech came and fixed the problem but there was a ton of water damage…read more They said that they can work with my insurance to get my kitchen repaired. Soon enough an adjustor came by and got paper work done. Roto rooter came and did the job, the guys were super sweet and awesome. All i was told was by the adjustor was "your insurance will pay for everything" I was getting emails from both roto rooter and my insurance about information. I kept telling my insurance that Roto rooter had all the info: claim form, invoice, and photos of damages. Roto rooter would ask me if there's any updates and if the adjustor had come for a inspection, no one ever came and I told them that my insurance was still asking for all the information. Fast forward I get a invoice that my insurance hasnt paid them after 30 days from their services. Again not once did anyone from roto rooter tell me "by the way you have to pay for everything if the insurance doesn't pay in 30 days" or else I would not have the service done and stayed with water damages. So now I'm stuck paying a invoice that I'm gonna struggle with paying for until the insurance pays me, which god knows how long that will take. If anyone from Roto rooter is reading this, please inform your customers VERBALLY from now on that if the home insurance doesn't pay in 30 days then they have to pay out of pocket. Don't expect people to read the fine print. I will also say the person in charge of claims at roto rooter is super sweet and did try their best to help me out with my situation.

Excellent service and very professional installation. My new water heater is working great. I'm…read morevery satisfied with the service. Thank you!

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

What started as a monthlong nagging mess of stress ended with festivities and peace of mind thanks…read moreto Joey Blondet from Paradise Plumbing.   My 1970's shower handle was not pushing or pulling to release or stop the dripping water. A contractor initially told me that this will be a $3000 repair job requiring a hole cut out in the kitchen wall to get into the back innards of the shower. Otherwise, he would have to destroy the shower paneling.   Second opinion time. Enter Paradise Plumbing with their solid technical expertise. The cartridge just needed to be replaced and Joey fixed it quickly within 30 minutes. My shower also had an incompatible shower trim kit in which the fitting was awkwardly forced together. Though they did not have the trim kit part, he pointed me in the right direction to get the missing component overnighted to me. Easy install.   Altogether, this was less than $500 vs. the initial $3000 which was drilling in my head. Cheers to Paradise Plumbing. I only used them once prior but now they have my solid trust.

This review should be 5 stars…read more They came to fix a sink that was Jerry rigged and needed repairing. They showed up on time. They fixed the problem quickly. The tech was professional and friendly. He cleaned up after himself. He charged me the same as his estimate. So why 4 stars? They use an AI agent scheduler. The AI texted me conflicting info the morning of my appointment. It made me think that my appointment would be delayed or canceled. It wasted my time by impersonating a real human who could be reasoned with. I texted it back, arguing with an AI agent about it. It stressed me out when I absolutely did not need that unnecessary aggravation. Turns out the AI hallucinated the delay. The extra stress was completely unnecessary. Get a person to communicate with customers, please. Texting with an AI impersonating a human is undignified at best, insulting at worst. It feels like deception and disdain. This should be 5 stars. They did a 5 star job. Their AI customer service lost them a star.

Replaced all my master bath fixtures with lovely contemporary Kohler brushed gold and scheduled…read moreBradshaw Plumbing to do the job. Joey, their great competent tech, came out on time and got to work. Many boxes with many parts, including a Roman bath tub fixture. He had to remove a front facing marble tile panel to get access to the inside mechanics under the tub. He's amazing, so polite and was on task to get this job done with expediency. Removing the corroded 20 year old fixtures, replacing with nice new sleek ones was a pleasure! Don't hesitate to call them and take care of some long awaited repairs or replacements.

Their were busy but came in a couple of days with the right part and the right technician after…read moresomeone else didn't fix it right with knock-off parts. The price seemed fair.

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Extremely disappointing experience. I had been using Amy's Plumbing for a while -- they were always…read moreexpensive, but at least upfront with pricing and the work was done as promised. Unfortunately, the most recent job showed a complete change in their ethics and customer care. I called them to fix a leaking bathtub faucet in my guest bathroom. I was presented with two options: * $850 for a 3-handle replacement but requiring a hole in the wall, and * $1,150 for a 1-handle replacement with a clear promise that no hole in the wall would be needed. I agreed to the more expensive option specifically because they guaranteed no wall damage. While I was off the premises, Amy called insisting the plumber needed to be paid immediately before leaving. I paid. When I got home, I found a large hole in the wall in my master bedroom -- the exact thing they promised would not happen. I called Amy right away. Instead of owning the mistake, she blamed "miscommunication," said the plumber should have called me, and then started gaslighting me by claiming the job was "more expensive" and that I should be grateful that they kept the "old price." Absolutely absurd -- especially considering the already outrageous cost. I offered two reasonable solutions: * reduce the cost to the $850 option (the one that did require a hole), or * fix the wall they damaged. She refused both and showed zero interest in resolving the issue. Key points future customers should know: Pricing has become outrageous; greed has replaced fairness. They do not uphold their agreements -- even written or verbal commitments mean nothing here. Customer care is nonexistent. It feels like they have enough clients and simply don't care about losing anyone. If you're looking for an honest, reliable, and ethical plumbing company, this is not it. I never leave reviews like this, but the level of dishonesty and disrespect I experienced deserves to be public. UPDATE / CLARIFICATION: The owner posted a response that unfortunately does not match what actually happened, so I want to clarify a few key facts for anyone reading this. I was originally given two options for replacing my leaking tub faucet: $850 for a 3-handle valve, with a hole in the back wall. $1,150 for a single-handle upgraded valve, with a clear promise that no hole in the wall would be needed. I chose the more expensive option solely because I was told it would avoid cutting into the bedroom wall. However, when I came home, the wall was cut open anyway, and the tiles in the bathroom were also disturbed. I never received a call, no one asked permission, and no one sent photos before opening the wall. The work was done without any notice. The owner now claims that: the tiles "were not disturbed" (they were), I approved additional work because of corrosion (I was never contacted), and that "no one promised the wall wouldn't be opened" (the entire reason for choosing the $1,150 option was exactly that promise). These statements contradict what was discussed before the job started and what I saw afterward. I asked for a fair resolution -- either: * adjust the price to the $850 option, since that's effectively the method they ended up using, or * repair the wall they opened without authorization. Both were refused. I had used this company before when their pricing was high but transparent. This last experience showed a complete change: the price increased into unreasonable territory, the agreement wasn't honored, and decisions were made without my approval, followed by a response that tried to reframe the situation instead of addressing the issue. I stand by my original review. If you value straightforward communication, predictable pricing, and respect for your home, please be cautious here.

I had a great experience with Water Heaters Only! They were quick to respond, showed up on time,…read moreand explained everything clearly. The technician was professional and made the whole process stress-free. My water heater is working perfectly now. Highly recommend them if you're in Pompano Beach!

Adam and Carl came out to replace my water heater, they were professional, friendly and fully…read moreexplained what needed to be done. The job was done quickly with no mess. They also give a six year warranty on parts and labor, which is better than the manufacturer's warranty. Oh yea, in addition, took care of the permitting process. Thank you.

My toilet was leaking water. I immediately went on Yelp to find a plumber. I was hesitant to go…read morewith Baron Plumbing as they only had a few reviews but I trusted my gut and so happy I did! I scheduled the night before and they were able to come next day and repair. They communicated via text fast and efficiently. Thankfully it was only the wax seal that needed to be repaired. The plumber did a nice job of explaining what he was doing and how this happened. He was in and out in an hour. They are also reasonably priced as I received a quote from another company that was almost double. I would definitely go back to this company for any future plumbing needs.

Wonderful experience, & work performed by Baron Plumbing. Can't say enough good things about Zal…read more He was available to come right away when I called. Zal efficiently replaced a jury-rigged pipe under my kitchen sink, that had plagued me for years. Zal then showed me, & repaired another leak, that a previous plumber had told me he'd fix. From there he discovered the blockage in my drain. Zal did not give up. He kept snaking the pipes until he freed the stubborn clog. This all took hours. Zal worked steadily, & kept his sense of humour. He was kind, & respectful the entire time, explaining any questions I had, & his price was reasonable. Baron Plumbing will be the first company I call for any future plumbing problems.

I had an issue with the connection to my power-assist toilet. I initially thought the problem was a…read morecoupler that attached to the assist unit, but it turned out that the threads on the toilet unit were stripped. Tony promptly provided several options for resolving the issue. He ordered the necessary part, and while waiting for his colleague to deliver it, he removed the old power-assist unit. This was a smart use of time since he was then able to simply install the new unit when the part arrived. Overall, Tony worked efficiently, professionally, and cleanly. I would definitely call Tony and Jon the Plumber again for any future plumbing repairs. I highly recommend them!

I got a quote from three different vendors to replace my 90-year old father's shower valve, and…read moreJohn The Plumber was THREE TIMES as much, after charging me for the visit. The other two were within $50 of each other. Seemed much more concerned about replacing our water heater, since that's a big ticket item. I felt they were trying to take advantage of my father because he has dementia. When I called to address what I considered an unfair business practice, I was told on the phone "it's our job to upsell." Wow. Even had the nerve to call me up and harass me about getting a new heat water heater... years after I got my shower controls replaced by another plumber!!! Don't do business with these people.

Great same day service. From the call to the work, they were very professional and helpful…read more Honest service as well. I initially thought it was a hot water line issue, which would have cost a good amount of money to remedy, turned out to be a much less expensive and serious problem.

I never leave a bad review, I just don't bother ever working with them again. However we have…read moreincurred a lot of unnecessary cost because of this business who call themselves a plumber. I feel it's not fair they continue operating under this guise of NO INTEGRITY or Professionalism. Reputation is everything. We hired Priscilla's to fix a leak in the closet at a rental approx 2 months ago. She tore the wall out to get to the leak, reasonable and then proceeded to tell us what was needed some additional caulking. Okay, you are the professional, please fix it. She did not really want to do the work, I am assuming because it was not a home run for her. She left the wall open after she caulked. We had to pay to have the property engineer fix that back. Fast forward to now the leak is back !!! She never fixed it. Definitely will not call her and it was never fixed even after all of that extra cost and aggravation. I would never recommend this business and I always support local. They are a scam and after sharing my experience have learned others have had the same issues just did not bother posting. If I would have known I would have not called her. I want people to know so you can save your money. Priscilla's is the worst. No stars if that was an option.