I woke up to a big mess at home and discovered I had a slab leak in my bedroom closet, and what a…read moredisaster it was. I immediately called Trust Rooter, the plumbing company I've used before for a similar issue, and just like last time, they responded quickly and professionally. They came out the very next day, located the source of the leak, and re‑piped and repaired everything the same day. I was especially glad to see that the same technician, Jose, was the one who came out. He was extremely thorough, explained every step of the process, and his professionalism truly exceeded my expectations. He went above and beyond to fix the plumbing leak, and he absolutely earns 5 STARS from me. Thank you so much. Nader

Called in the morning around 10 AM and by 2 PM Timothy was here to check our kitchen sink that…read morewasn't draining. I appreciated that there is a zero dollar callout fee and a free estimate. I got quotes from three or four places and this was the best value. Timothy went straight to work and was done within an hour. Very polite and quick to get the job done well. Even took the time to explain what he did and what to check for if we ever have similar issues in the future. Job well done and would definitely call again if we ever have the need.

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Derek came out and repaired the pipe that brings water into the house. He is professional, Polite…read moreand explained the work scope. Very timely and professional. Thank you Derek!

We had an occasion to use this company and all I can say is that they are terrific. They came as…read morepromised, reviewed what I thought was an issue, explained all to me ( there wasn't any issue) and said goodbye to the service guy who's name escapes be but was so nice. There's not a whole lot more to say other than I liked the service guy, I liked their dispatcher, and if and when I need help with my heater , they will get the first call.

I used this company in March. The plumber came by and the next day I had the same problem again…read more The problem somewhat subsided and would come back here and there but then I got fed up and called them to tell them it's not resolved and they said he should have done a camera view not a snake and I would be charged for them to come back out. If I paid you to solve the problem and you didn't solve the problem why would I pay you again? Bad business. Ineffective resolution to my problem and more expensive than the competitors. The plumber from the company even told me the prices for John the plumber are ridiculous. Do not use!

I have to give a shout out to Doc's Plumbing, and mention Patti and Jason, who were incredibly…read moreresponsive and helpful. I'm in the process of buying a condominium and the inspection pointed out and over aged water heater that the insurance company refused to cover. I don't close for another month and they made it a condition of closing. Within 24 hours of calling, this team had a permit pulled, got the seller to sign it, invoiced me for the deposit, and sent me a proposal with the invoice. Now, just a couple weeks later and well in advance of the closing, the building department signed off on the permit this morning as they completed the work last Wednesday. They were a pleasure to deal with. They got the job done quickly and well and at a fair price. I'm very happy.

I had my toilet fixed less than 90 days ago and the problem recurred…read more They could only come to fix it again for a minimum labor fee of $175 therefore I will not be using them again.

Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct…read moreclean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well.

This review should be 5 stars…read more They came to fix a sink that was Jerry rigged and needed repairing. They showed up on time. They fixed the problem quickly. The tech was professional and friendly. He cleaned up after himself. He charged me the same as his estimate. So why 4 stars? They use an AI agent scheduler. The AI texted me conflicting info the morning of my appointment. It made me think that my appointment would be delayed or canceled. It wasted my time by impersonating a real human who could be reasoned with. I texted it back, arguing with an AI agent about it. It stressed me out when I absolutely did not need that unnecessary aggravation. Turns out the AI hallucinated the delay. The extra stress was completely unnecessary. Get a person to communicate with customers, please. Texting with an AI impersonating a human is undignified at best, insulting at worst. It feels like deception and disdain. This should be 5 stars. They did a 5 star job. Their AI customer service lost them a star.

Delroy and his team showed up exactly when he said and fixed my problem in less than 30 minutes. He…read moreeven gave me a small discount because the problem wasn't too bad. Great service, will definitely be using them in the future for any plumbing related issues

Great service - quality work. Fair price. He fixed 3 things…read morewhile in my home - a faucet a spicket and 2 knobs.

I have used 4 Star Plumbing several times for other issues. This time I had a shower back up and…read more toilet overflowing/bubbling. I called 4 Star Plumbing around 1:30 pm and by 2:20 p.m. they had someone at my house. Derek was very nice and I felt horrible for him to climb the roof in this heat. Word of advice: ask for the price ahead of time so you don't have a sticker shock. It cost $500 to snake two pipes they... the cost is the same for one or two or three pipes if they have to get on your roof that's the cost. If you know where your cleanout is it is slightly cheaper. Derek asked me where they sneaked it last time and I told him that they came down the roof. The entire process took about an hour Derek took his time, ran the water, snaked again, Etc. I also asked them for an estimate for a water heater and replacement of cast iron pipes. Besides the sticker shock, I was very impressed by their services! Quick and efficient with no extra fees to come out...one sticker price. Let's face it everything is more expensive now so since they came out so quickly I feel it was worth the money. If you want to shop around... maybe this service would have been cheaper with another company. I've never had a bad experience with 4 Star Plumbing so I highly recommend them for any job.

I hired 4 Star Plumbing after both units of my duplex experienced a sewer backup. I paid over…read more$3,100 for sewer work that included clearing the line, installing a cleanout, and hydro-jetting. Despite that work, the problems continued and I experienced additional backups within weeks. I ultimately hired another licensed plumbing company to investigate further. Their camera inspection and subsequent excavation found significant issues beneath the home, including approximately 10-15 feet of improperly pitched sewer line that required correction during a complete under-slab sewer replacement. As a homeowner, I relied on 4 Star's expertise to properly diagnose and resolve the issue. Instead, I spent thousands of dollars, suffered water damage, disrupted my tenants, and ultimately had to move forward with a major sewer replacement project through another contractor. What disappointed me most was the lack of accountability when I raised my concerns. I understand that underground plumbing issues can be complex, but based on my experience, I cannot recommend 4 Star Plumbing. I would strongly encourage homeowners to obtain multiple inspections and opinions before proceeding with expensive sewer repairs.

Great service from Andrew. He was knowledgeable, efficient, and very helpful!…read more We highly recommend him for all your plumbing needs.

I was in desperate need of a repair and purchased a water heater after I was told about the leak…read more Overpriced and did not even honor the discount after I asked about it. Even gave me a prefabricated text message, giving me a discount next time I use their service. They are overpriced. I would recommend getting multiple offers first and shopping around. Poor business demeanor. I got ripped off. I would recommend staying away and going somewhere else.

When we moved into our new house it needed lots of plumbing work. I can't recall who recommended…read moreRich but I am so glad they did! Before we moved in we had Rich installed new "super toilets". He has installed our kitchen sink, changed our shower faucets, fixed our leaks, and so much more! We have found Rich to be responsive, honest with his assessments, and fair with his pricing. Most importantly, his work has been top notch. Great to know there is an good, honest plumber we can depend on.

So I didn't actually use them, but this review is because they got back to me quickly with a quote…read moreand were very professional. The price they quoted me was actually the lowest by about $20, but I ended up going with a company I had used before out of familiarity. Still, I appreciated the quickness of their response and it seems like their prices are good.

A tech came over during the time window quoted for a free estimate. Chris greeted us with a smile…read morewith a pen and business cards. He took a look beneath my bathroom sink which had a broken P-trap so the drain assembly needed to be replaced. The whole replacement took less than 20 minutes and cost $250 cash. He was friendly overall and showed me all the parts he carried in his van. The only reason why this review isn't 5 stars is that being in the construction industry myself, $250 for replacing a Ptrap assembly isn't "1/2 Price"; in fact slightly more than what another Plumber quoted.

Came out, check the issue we were having and they were very honest. They didn't try and sell us up,…read moresome big unnecessary job. Will definitely call them again and recommend to friends and family!