They closed with no announcement to their members and they couldn't even tell me how many days was left it just closed it better get a remodel the store look disgusting read more

Would've been nice if they would of told their members they were permanently closing. So members could of stock up on items they use and need. Very Rude Corporate read more

The store is always clean & well stocked from foods to electronics & the miscellaneous you didn't know you needed or wanted. There plenty of good sales every week. The staff are very friendly!!! read more

I was trying to get to the USPS right behind them and accidently drove in to the parking lot and decided to check them out . I wasn't even aware they are a chain store so this was my first time here and I did not know that they are a membership store . I roamed around and found a few cleaning items because that's all I came in to get and when I came to the billing counter I was made aware that there is a membership . They however let me shop this one time . The membership is only 5 bucks and valid for lifetime . read more

Went into the store yesterday and was embarrassed by a rude employee stating I have to physically have my card instead of a picture. I have 5 different cards and have been going to this store since 2000. Most of the staff knew me by name, there's been a lot of turnover and it's sad that 20+ patrons get embarrassed publicly. Also 15 people in 1 line without extra checkers has been becoming a standard. That never happened 3 years ago. read more

Horrible customer service saw one sitting and chatting, few on their cell phones and one was even taking a selfie as I waited to approach the register. Not one person greeted, asked if I need anything or even looked up. I don't recognize any of the friendly faces I used to see so often but if this is how it is now no thank you. Do better read more

Great job by all Bi-Mart staff adhering to the mask requirement and *even providing* a free mask for anyone that needs one when they come in. I'm sad for the staff at the store that they had to deal with resistance to that today anyway- despite their best effort to make this store a safe place to shop during a pandemic- some big burly guy not wearing a mask had sauntered over to the gun counter. I would have been afraid to confront him by myself also, but I do applaud the store for doing their best to protect their staff and customers. Seriously, if your health is too fragile to put on a simple mask, you really probably shouldn't be out and about anyway- least of all to be shopping for firearms. Also, this place has *great* deals on household staples, sporting goods, and tools. Keep up the great work! read more

I go almost daily, best staff and a good selection of just about everything. The clown that said security was watching him is confused. I've been going here for 10 years and have yet to see anyone that remotely resembles security. read more

I love this bimart they always have really great deals it reminds me of a small Walmart, you pay a $5 membership fee and it's good for a lifetime I love how in the spring they have lots of flowers and vegetables for sale if you haven't been to Bi-Mart you should really go in and check it out your first visit you don't have to get a membership they will allow you to shop one time before you are required to have a membership but the $5 is worth it the customer service is great the lines are never long and they have just about everything that you could be looking for so again if you haven't been to Bi-Mart you should put it on your list of places that you should go have fun shopping. read more

Bi-Mart feels like stepping back into the 1980s. This location is clean and just off 4th Plain Rd. Went looking for a toilet part (2/3 the price of Fred Meyer). Electronics was staffed by a nice younger gentleman. We were looking at ROKU boxes. They only had one model and he suggested we check Orchards because the store we were in mostly served seniors. What does Bi-Mart carry? It's a drug store, basic clothing, hunting, camping, fishing, and hardware store in one. Great everyday prices on housewares, small appliances, paint, prescriptions, etc. They are employee owned like WinCo Foods and money stays regional. Their HQ is in Eugene, Oregon. Seasonally, great prices on garden and lawn care. $5 household LIFETIME membership required. read more

I was in with a friend and while he was looking at hunting gear I noticed security clearly watching. I felt really uncomfortable and wondered why they profiled him. He is not going to hurt anyone and he had plenty of money. He didn't notice and it didn't phase him at all, but I won't be going back to support that culture of contempt. read more

Super friendly and helpful staff. Customer service is more important to me than most other factors in retail. Wish all locations had staff like this! read more

Was in the store for less than 10 minutes to pick up a prescription, came out and discovered someone had stolen the back license plate, frame, and bolts off my car and scratched up the bumper. This happened in the middle of the afternoon. Store has no video surveillance of the parking lot. Won't be shopping in this neighborhood again. read more

I have been shopping at the Falk Rd Bi-Mart for over 20 years but recently I had a couple of customer service experiences that make me not want to shop there anymore. First, a cashier felt compelled to bluntly state her personal observations about me which was extremely rude and insulting. Then a women at the customer service counter refused to check me out and chewed me out for trying. I've never had customer service employees be that rude and aggressive. I complained on the website and by email and the manager, Colin, called me to follow up. While he was very nice and stated that he would do some retraining he offered no assurances it would not happen again or that the employees would be reprimanded or put on probation. It seemed blase and perfunctory. They just get a clean slate. For all I know he was just giving me "lip service" to placate me. The employees were not even required to apologize. It seem s bizarre to me that adult customer service employees need to be "retrained" to be courteous and respectful. When I did go back, those employees actually seemed kind of smug to me. They probably see me as the bad guy. Now it's difficult for me to check out without having to deal with those particular employees and I can never be sure when they'll be working. So the only real consequence is that I no longer feel comfortable shopping at the Bi-Mart I've been shopping at for 20 years because certain employees feel entitled to be judgmental and rude with no repercussions. I know that they couldn't care less that they are losing me as a customer but customer service that bad should not be tolerated. read more

Other chains may have a larger selection, but Bi-Mart so often stocks the product I end up buying. A lifetime membership is $5, they immediately provide you a green plastic card, to present upon entering one of their 60+ stores. And every month they'll mail you a catalog of specials. Electronics, small appliances, tools, automotive, food and drug, pharmacy, clothing, gardening, etc. I've never left a store empty handed yet. read more

Very rude pushy sales granny in sports department looking at guns and felt hurried by her. Guess you won't get my biz anymore RUDE!!!

I needed help at Pharmacy, James the Pharmacist took the time to show me what I needed and spent 15 min taking item out of box and showing me how to use. You do not see that type customer service anymore. He definitely went above and beyond, this is my new pharmacy when I need a prescription. I will also go out of my way to buy here. Reminds me of the old fashion nickel and dime stores where they care about the customers. Also Bi-marts seem to have unique items you will not see at a targets or Walmart. If you never been worth a visit. read more

Normally a good place to go but.... I was in there looking at water cooler dispencers to purchase. The lady in the customer service area in the box at the front of the store looked at me and made eyes contact when I asked her a question for help and looked away to ignore me to chitchat with the 3 other co-workers in the box area. I just walked out and went to the other bi mart. read more

Bi-mart always surprises me. I like Tom's flouride-free fennel flavor toothpaste. I can't even find this locally at fancy New Seasons or Whole Foods, but BAM there it was. They have other random items that I don't see at other places (spray bottles of specific size, wide array of hair clips/bands, kitchen utensils, etc). I've never really ventured into their sporting goods or hardware, but those two sections take up about half the store. I am a member, but is the membership really necessary? I've never had to show proof of having one. read more

When you are shopping for something specific, and can't find it reasonably priced at bigger stores (like Walmart), you can usually find it here! My find of the day was a Fry-Daddy deep fryer for $20, a rice cooker for $20 (at least $35+ elsewhere), and an electric one burner stovetop for less than $20. This store always allows me to save crazy amounts of money, and their selection is unbeatable for the prices they offer. read more

I went in hoping to find some good deals. Honestly, I didn't find much. It was certainly a good store with basic things. The only thing that caught my attention was the manager (red hair, bigger fellow), he was harassing an employee saying she had to clean doors and kept hounding her about it. I wanted to step in, because that is not right, but they walked off before I got there. That just disgusts me. You treat your workers as if they are equal to you. read more

good and fast for the trivialities of life such as candy, dishes, small kitchen electro's, lotto tix, garden plants, and of course my neighborhood's favorite: CHEAP WINE. read more

Got to Bi-Mart about an hour before they opened (8am Thursday) to try to buy some .22 lr. At least 15 people were waiting outside before they opened. When people asked employees outside the store if there was going to be any available since their ammo shipment usually comes on Thursdays. Both times the employees said the manager doesn't want us to let you know until we open. Well guess what, 15+ people stood waiting in the rain and unable to try to buy elsewhere because the manager didn't want to tell us. Never going back to buy anything from them. read more

I normally have no problems at bimart and the employees are helpful and friendly. I have had two occasions were the big red head manager has helped me in the sporting department. I was definitely not impressed with his customer service and left without purchasing anything. Unfortunately his snotty attitude has cost this location business from me, willing to pay a little more at Sportsmans than chance having to deal with him again. read more