We had such a great experience at SLT U-Haul with Lindy. He was extremely accommodating with our…read morereservation and went out of his way to make our travel plans so much more easy for us. Thanks Lindy!

they never answer the phone. I tried to call and see if I p you;d purchase some boxes at the store…read morebut they would never answer the phone

Yes, this is exactly the type of propane service I've been looking for! I usually take my tanks to…read moreanother place nearby, but found that service to be pretty slow and rather inefficient. Enter turn and burn propane at my beloved shoe spoon brewing Company. I pulled up to the propane tank and another customer was waiting just ahead of me so they'd already pressed the little button and the attendant was on their way. They arrived quickly with a smile on their face and rapidly filled the other customers tanks and then turn their attention to me in the meantime, while filling the other tanks, the attendant spoke to me and gave me directions to unload. Mine placed them in a row and that he'd get to them right after finishing with the first customer and that he did. Their station fills tanks very quickly, and the attendant was incredibly friendly and conversational too. It's really nice that they have the ability to take credit card payment right there at the pump saves you a step from going inside and everything is handled lickety-split. I truly cannot recommend this station enough for anyone in the South Reno area or for anyone headed south on 580 for a camping trip. They will have you in and out in no time.

It was my first time refilling a propane tank and Blake was very helpful! Explained expiration…read moredates, recommendations, and what they sold. I ended up needing a new tank since ours was so old but they have some on site to buy. I'm thankful for their safety measures and transparency in cost up front so I could make an informed decision.

Suburban Propane abuses seniors, they are one of the lowest life companies I have had as a…read morevendor... ith the going rate of Propane in the $2.00-$2.50 range, they have been gouging the Seniors in our community for as high as $4.40g this winter, they have been running their trucks around keeping the tanks full so that these poor customers cannot change to reasonably priced companies. Shameful practice. Currently they are charging more then double the rate of their competitors. Dont ever do business with this company or people. They are deceitful, and they do not keep their word. They will promise to sell you a rental tank and then go back on their word when you are off contract and jack the rates, so you cannot switch suppliers until you get rid of their tank off your rpoperty. With one citizen who had a broken pipe they kept coming and filling the tank even though they knew it was leaking, what a racket these guys run. They are the worst kind of people and business. I was warned not to use them because they are deceitful and scheming and should have listened.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

Well Reno and propane people I was so upset last night that if you read it you would understand but…read morethanks to Aaron and Brian we finally got things right I hope so until I see it on my next bill I will update then but was nice Aaron listened and thank God for recorded phone calls Ann wasn't the problem here but it looked like she was so Ann I apologize to you sorry I blew up yesterday but simple math is simple math and Aaron took a nice try to still bill me for your gift and he finally understood where we Ann were coming from thank you I hope this is my last message for eagle energy dam it mis communication gets people upset this day and age thanks Ann your responsible for me keeping me as a customer thanks

Almost 2 years later, not once have I run out of fuel nor had any interruptions in service for any…read morereason.To the contrary, my delivery guy Mike is the BEST. He calls me the day before and about 45 minutes before he comes the day of. Just as a curtesy. He is a Professional and he just knows when he needs to be here. 5 stars isn't enough for the Eagle team. These guys are not on their best behavior to win a customer, they have demonstrated exceptional service to EARN a customer. Thank you!!!

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

I have an unusual project at my home. I reached out to Pacific States Petroleum and received a…read morereturn call from Jeff Guy within an hour. He made arrangements for a conference call with their safety technician, Glen. Although my project does not fall within the parameters of their business, they spent over 15 minutes discussing my project and exploring my options. I found them to be knowledgeable, safety oriented and very generous with their time.

Disrespectful! The office woman said that they would deliver…read morearound 10am, if there was an issue, she would call. Three hours later, I called them. She didn't even have the decency to apologize, just said they didn't have a hose. No attempt to make a new appointment either. She couldn't care less. HORRIBLE!

they could not fill my tank due lack of people. sent me to country store where the cost was higher.read more

Failed to fulfill verbal contract, if this company wasn't locked into this service, I would get…read morepropane from somewhere else. They are leaving senior citizens out in the cold and doing nothing to correct the failed contract. Other than, "place an order" and maybe we will be out in 2 weeks, or maybe not.

They are great! although there is a minimum, It is understanble. we live in Wellington and they…read morehave always given us great service. The driver has gone above and beyond to get us propne in the winter when my road was unreachable. Thank you Menesini and staff!! Thank you for the great customer service!!

We started parking here over a year ago. Miguel takes great care of us and makes sure our batteries…read moreare charged when we come to pick it up for our trips.

All this place tries to do is charge you more money when your boat is just sitting in his storage…read more Every little thing I had Miguel do, he would charge the max amount. Brutal experience. So so happy I'm gone.

Rip Off! 12-11-14(ORIGINAL POST)…read more I just brought my elderly grandmother in to Bi-State and was going to get her propane refilled. When I found out how much the propane was, over $4/gal. RUN FOR THE HILLS. She has always said she has was being RIPPED OFF BY BI-STATE (gobbled up by AmeriGas?), but I tell her gram your just dorky. You don't know what you're talking about. I had previously went over to Campora propane down the road from Bi-State. The quote I got form Campora was $2.14 A GALLON. New customer discounts, yes. Simple math Bi-State would have charged my elderly grandmother over $200 in comparison to Campora. To be fair, shortly after getting home we received another quote over the phone from Bi-State because of thier holiday generosity.The deal of a lifetime was $2.75/gal. In comparison, Campora has $2.50/gal regular rate at that same time. Thank you Bi-State for your kindness. Why is there such a huge price difference? I can only speculate that she is being taken advantage of because of her age or perhaps because she has complained about why she has to pay tank rental fees numerous times in the past, which she doesn't quite understand. In any case, there are different prices depending on who a person is at Bi-State. That's how they does business. Compare prices of your next fill up or you could be Bi-State's next scam victim UPDATE 2-2-15 Okay, so Bi-state(aka Amrigas) is not racist, they treat all their customers equally, which is like crap. After talking to the folks at Campora, I found out we were not the only ones who Americas was trying to RIP OFF. Apparently other people were coming into Campora and telling them the same story, Amerigas was trying to charge over $4 a gallon. When we got credit for the propane in the tank(40 gal.) that Amerigas came to pick up, we only got the lowest quoted price, $2.50 - $3.00, not the $4 + price that we we're originally quoted. BUMMER. Sell High Buy Low that's the Amerigas way.

I have been a customer for many years. My concerns have always been addressed by management in a…read moreprofessional manner. Karen in the front office is always there to answer my questions. She is attentive and provides great customer service. Thank you.