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    Suburban Propane

    1.0 (1 review)
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    11 years ago

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    Turn N Burn Propane

    Turn N Burn Propane

    4.8
    (21 reviews)

    It was my first time refilling a propane tank and Blake was very helpful! Explained expiration…read moredates, recommendations, and what they sold. I ended up needing a new tank since ours was so old but they have some on site to buy. I'm thankful for their safety measures and transparency in cost up front so I could make an informed decision.

    Yes, this is exactly the type of propane service I've been looking for! I usually take my tanks to…read moreanother place nearby, but found that service to be pretty slow and rather inefficient. Enter turn and burn propane at my beloved shoe spoon brewing Company. I pulled up to the propane tank and another customer was waiting just ahead of me so they'd already pressed the little button and the attendant was on their way. They arrived quickly with a smile on their face and rapidly filled the other customers tanks and then turn their attention to me in the meantime, while filling the other tanks, the attendant spoke to me and gave me directions to unload. Mine placed them in a row and that he'd get to them right after finishing with the first customer and that he did. Their station fills tanks very quickly, and the attendant was incredibly friendly and conversational too. It's really nice that they have the ability to take credit card payment right there at the pump saves you a step from going inside and everything is handled lickety-split. I truly cannot recommend this station enough for anyone in the South Reno area or for anyone headed south on 580 for a camping trip. They will have you in and out in no time.

    Pacific Gasoline Station

    Pacific Gasoline Station

    3.4
    (54 reviews)

    I wrote the last review of this Pacific Gasoline station a little less than a year ago, and didn't…read moregive it much thought afterwards. Growing up, my Father and Grandfather owned and operated an APCO station in Estherville, Iowa, hence my tendency to review every gas station I come across. Gasoline is a commodity, so things like price, clean restrooms (as applicable), and convenience are my key interests in what is usually an unremarkable customer experience. Hence, a 3 Star "A-OK" rating is the most common. That's what this Pacific Gasoline Station received then and right now. I have filled up several times since the review, and what I wrote remains true today. So yesterday, I'm attending a Genoa Western Heritage Day event, look at my phone, and see that a comment had been added to my review. I've pasted it in below, and I'll have to say that it's rare to be personally attacked that way for a middle-of-the-road "A-OK" review. Looking at similar (and lower) Yelp reviews, it appears that I'm not the only one in this "owner's" crosshairs, who might not take such realistic comments well. Since this is a self-serve station and he/she isn't normally around to police customer experiences, I'll be sending knowing smiles and optimism his/her way every time I fill up. SMH. "Our business does not cater to the entitlement that you clearly displayed here in your review. Being a customer does not give you a right to patronize businesses because your ego has less than accommodating expectations. All businesses should be vigilant towards narcissistic customers like you. Thank you for saving our customers from the grief you carry around with you by passing on by."

    We went here because it had the lowest prices around. So if you like that it's a plus. BEWARE…read moreTHOUGH IT IS A 150 MINIMUM CREDIT PULL IF YOU PAY AT THE PUMP and this place for some insane reason is closed at 6:00 pm on a Thursday. I appreciate a deal but we couldn't even fucking pump the gas after the 150$ they pulled from my debit account after waiting for a different pump and getting zilch. Go somewhere else if you're actually trying to get a deal and pay cash.

    Mountain Hardware & Sports

    Mountain Hardware & Sports

    4.5
    (191 reviews)
    $$

    I stopped in to grab some padlocks for my cooler. I needed to bear-proof it while staying at the…read morecampgound at Donner Lake. The staff was friendly and greeted me as I walked in. I was able to easily find what would work for me, and checking out was a breeze. This is an example of what small town hardware stores used to be.

    Sometimes a quick hardware run turns into an unexpected test of patience. On December 5, 2025 at…read morearound 5:15 PM, a friendly cashier called the manager over because two clearance items were incorrectly priced. One item wasn't marked at all, and the other showed a $10 sticker with an additional 50% off. When I scanned the barcode in the Ace Hardware app, the item rang up as $2.99, so I kindly requested a price match based on Ace's own listed pricing. The manager entered the interaction abruptly, avoided eye contact, and loudly exclaimed "What the F***"--a remark heard by several customers in nearby lines. This was both unprofessional and unnecessary. He then insisted the online price was inaccurate and attempted to charge an incorrect amount ($31.99!!), even after I showed the product information. I ultimately ordered the items for in-store pickup at the correct price, but the situation could have been resolved quickly and respectfully in the moment. I've included a photo with the serial number so this can be reviewed by leadership and handled more appropriately going forward. The rest of the staff was excellent; the issue was solely with the manager's conduct. I hope future visits to this location reflect the professionalism Ace is known for.

    Ace Hardware

    Ace Hardware

    2.6
    (39 reviews)
    $$

    It's actually insane to me how this Ace has such poor reviews. The staff were well informed and…read moreextremely helpful. They spent probably 30 minutes with me looking for very specific plumbing fixtures for a complex problem I ran into. Better selection an inventory than Tahoe City. 5 stars all around. Thank you Secline Ace!

    Title: Unfair Treatment & Community Disappointment at Kings Beach Ace…read more I've been shopping at this Ace Hardware for 6-7 years as a loyal customer. Unfortunately, my experience recently has been nothing short of disappointing, unprofessional, and frankly, humiliating. It began when I returned an item (a Dewalt angle grinder) and was told I couldn't receive my refund in cash because it was over $100. I was told to wait for a check. When I waited to speak to the assistant manager at the back of the store, he informed me we needed to speak with the store manager Shera -- who also happens to be his wife -- about an unspecified issue. Shera had previously made me extremely uncomfortable years ago when she followed me closely around the store while she was still just an employee. It was so unsettling that I had to report it to the store manager at the time. That issue was supposedly resolved. I believe her behavior may have stemmed from an unrelated misunderstanding that occurred over six years ago--long before Shera was even working there. I personally resolved that misunderstanding with the store owner, and we left things on good terms. However, once Shera became the new manager and appointed her husband as assistant manager, the situation shifted. It feels as though old, irrelevant history was used against me, and their personal feelings began interfering with my ability to shop at my local hardware store. I was then told by the assistant manager that I had been watched on camera by him the entire time I was shopping and he believed I was behaving "suspiciously" -- stating things like me picking up an item and putting it down in a different aisle/ location and looking at my phone while shopping. Apparently, those things were "weird" he said followed by me no longer being welcome or allowed to shop at their establishment moving forward. It was apparent, based on personal feelings, they had been trying to find any reason to remove me And were tired of waiting. A employee even once pulled me aside and admitted that every time I entered, staff talked about me over their radios making negative comments and taking turns watching me as I shopped. Now, I have to drive 20+ minutes to another store, and in a small town like Kings Beach, this kind of treatment -- especially with word getting around -- is extremely damaging and embarrassing.

    Suburban Propane - propane - Updated June 2026

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