My son had been asking for a turtle, so after Christmas I went on a hunt to find one, and a hunt it…read morewas, until I called Wild Cargo. I was informed over the phone that they had a variety of turtles available for purchase, so we headed over to check them out. This store is located in a gas station parking lot but is not too difficult to find. The store was pretty busy when we arrived, with many guests in and out, browsing the aisles, and employees bouncing back and forth attempting to help them all. I got lucky and got the attention of an employee in the fish section in the back, who redirected me to the aquatic turtles they had in stock toward the front of the store. Once my son decided on a species (Western Painted, $45), I headed to the cashier desk to discuss what other items we would need. Luckily enough, they sell a full aquarium starter kit ($200), which included: a 20-gallon tank, UVB light, water filter, turtle food, turtle treats, basking plank, water conditioner, decorative rocks, and a few other items. After I made my purchase, a nice employee carried the tank and loaded it into my car while also providing a business card with numbers I could call if I had any issues or questions going forward. Once I arrived home, tank setup was pretty easy; however, I realized the pole required to install the basking plank was missing. I drove back to the store, and the staff were so helpful and accommodating, it truly made the experience great. I was provided with some pieces of driftwood to use in the tank instead, which turned out to be of way better quality than that crap ZooMed puts in those starter kits. Fast forward three weeks: my son and I arrived home one evening to our turtle floating lifeless in the tank. Based on observation, I had not witnessed him really eat since bringing him home. He stayed on the driftwood or floated in the water leaning against it most of the time (very lethargic) and undoubtedly was suffering from a respiratory issue. I took pictures of the tank setup and brought the turtle back to the store so I could: 1. Purchase a new turtle of the same species so my son was not distraught 2. Ensure I knew what went wrong so it wouldn't happen again After much discussion with the same employee who sold me the turtle initially, I was able to understand how to better configure the driftwood in the tank so our new turtle would get the proper UVB needed to live properly in its new habitat. Just as I stood anticipating purchasing a new turtle, we were sent home, uncharged, with an identical turtle for my son and the knowledge I needed to better fit my aquarium for turtle life. I cannot thank the staff here enough for their dedication and help.

That is the nastiest worst smelling pet store I have ever been in. I was gagging it smelled so bad…read more Then I saw dead fish in the bottom of a fish tank. I left the store. It's disgusting

Disgusting establishment! Sherwin was rude and mean. First time I felt angry after leaving puppies…read moreI couldn't even touch

We purchased our beautiful Lillie Rae from Star Pups. My husband and I was just browsing and not…read moreintending to buy, but she stole our hearts right away. We had a great experience with Nancy. She was very knowledgeable and took her time with each customer. We are happy with our purchase of a toy Morkie. The only down fall is Lillie Rae is difficult to potty train outside. She was used to using the bathroom in the crate. This has been quite the challenge but we are hoping that she will eventually learn not to use it where she plays and sleeps. Other than that she is healthy and happy.

I absolutely love this petsmart location. I have been…read morecoming to this location for awhile, my babies are always excited to come in and always leave smelling and looking amazing. The ladys who work there morning and afternoon always greet with kindness. Ever time i come in for toys or food with my babies when I have them tag along, they easily recognize them and come up to say hello. These old reviews on this grooming salon are very wrong on how these people treat these babies when they do it with kindness and love. Shame on you people !!!!!!!

Brought my dog in to get groomed and they had him in the system as a giant schnauzer. He is 47…read morepounds, he is not a Giant. I did not realize this when I paid and went back the next day to let them know and assumed I would get a partial refund for their mistake. Not a big deal everyone makes mistakes. When I brought it to the employees attention she went in to manager's office for 10 minutes just to come out and say they could not do anything about it but told me next time it will only cost $109 because they will change him in their system to the correct breed, when I paid $130. I said that makes zero sense I should be getting a $21 refund, because they had just admitted to charging for the wrong sized dog. Again manager wouldn't come out to tell me herself. I adopted this dog last week and this is the closest grooming service near my house. They could've had a customer for years but now I will never go back because of a simple mistake that could've been fixed very easily on their end.

01-11-2025 Having…read morebeen cancelled by for a Vet no-show last minute for our previous visit, and having made an appointment for care at 10:15, and having shown up on time for said appointment, one would assume, nay, one would expect, that said appointment would happen on/at (or at least near) that pre-stated appointment time. Nope! We were told the staff would not even be there for another 15 minutes, and would need 5 minutes to set up. No call made to let us know of the delay. Strike 1. Unsurprisingly, at 10:50 we are still waiting to get checked in, and just told the Dr isn't even here yet. Strike 2. * The store itself is clean, bright, and well stocked, but the lack of professionalism, apathetic staff, and disorganized nature of the whole event all add up to equal Strike 3 and our last visit to this location. 11:00 Checked in but still waiting for the Vet. 11:03 Vet is here but they are taking someone's dog who came in after us because it "only" needs a rabies shot. 11:13 Tech is apparently unfamiliar with or (afraid of) handling dogs, but we made it through. - One less reason to visit this part of town again...

I just adopted a little Herman's tortoise at this location and the sales person was so very helpful…read more. Michael is a very professional and knowledgeable sales associate and he had loads of patience with me asking so many questions about this tortoise on several occasions. The hood care and insistence that a customer cannot purchase an animal without their strict list of supplies to insure the best care is commendable . My little tortoise. Pretzel, is doing great bc he got good care during his stay at this location and Michael overseeing it too !

I would not recommend this store. Their prices are significantly higher than other pet stores, and…read morethe customer service was disappointing. When I purchased a dog crate, the store associate explicitly told me I had **72 hours** to return it for a refund if it didn't work out. Unfortunately, the crate wasn't the right fit for my dog, so I brought it back within that timeframe. That's when I was told they only offer **store credit**, not refunds. If the policy was truly store credit only, why would an employee tell me I had 72 hours for a refund? I would never have purchased the crate had I known that. The information I was given at the time of purchase was misleading. Save yourself the frustration and shop at Jake's Pet Supply instead. Their prices are better, and their customer service is far superior.

Great pet store, huge variety of food and accessories. The…read morestaff is great as well, very knowledgeable.

This really smart pop-up store was only supposed to be open til the end of 2018 (as Home for the…read moreHolidays Pup-Up Shop), but now they are here to stay til the end of February. PAWS For Love is located on the lower level of the Gardens Mall near Sears. This temporary store benefits Big Dog Ranch Rescue in Loxahatchee. If you make a donation of a certain amount, you can select one of the many stuffed animals dogs adorning the walls. They also have dog-related merchandise inside for sale. The store is nicely decorated and inviting, more of a living room feel than a pet store feel. Sometimes they have real live dogs in the store inside little gated areas. We will definitely be back to see them in person.

My dog Jacko was groomed by Ashley, she was very nice and attentive to him. She did…read moreA good job and offered some advice.

Great help with tag engraving and new bird perches! Really like the variety- a really fun place!read more

Very knowledgeable and polite staff. Answered all my questions. Definitely my new pet shop.read more

This spot is a great balance to please both the beginner and experienced. Spacious store with…read moreplenty of parking out front. Approachable and knowledgeable staff. Comparatively speaking, I believe this spot high value alongside fair price points. I didn't take any pictures of the inside so you will have to just see for yourself My favorite is the coral and anemones tank.

Price went from $100 to $150 since spring to groom a 20 pound dog. Counter person was rude (no…read moreother word for it). That's the last time.

Very nice & cat looked great Really hard to find good cat…read moregroomers Great location. Easy to park

This red barn was such a charming find in Loxahatchee Groves. Loxahatchee Groves is a very rural…read morearea of south Florida. People choose to live here so they can have farms, horses, and other animals. Red Barn Feed & Supply Inc., was created in 1989 by Jerry and Betty Case in response to the need for high quality food and products for the animals of Palm Beach County. Red Barn started out as a feed store and has now grown to over 20,000 feet to offer products for animals and their caretakers. Animal feed was where Red Barn started in business and they offer food for livestock and house pets but they can also supply for exotic pets as well. In addition to food they offer shelters, pens, toys, harnesses, leashes, treats, dishes, water bottles, and anything else you might need related to animal and pet care including grooming, housing, and bedding. I was able to pick up food for my bunny Hopper. I looked at some really nice houses for him and if I ever get a windfall, the $700 bunny mansion is ear marked for him. Red Barn also sells fencing and lawn care products for your home or farm, shirts, boots, jeans hats, and accessories, vegetable plants, and local honey. It is kind of like a neighborhood general store. On October 22nd they are holding a farmers market. ,

This is a great place for horse feed and hay. They also carry McCoy's raw unfiltered honey which is…read morehard to find. I order first cut timothy and alfalfa separately which I use to mix my own "T and A" hay. The hay is always fresh and i have never had a problem with delivery. I haven't ordered from anywhere else in quite some time. I don't understand the negative reviews on here but some people like to complain