Absolutely phenomenal! Excellent people, treatment, and environment. Will absolutely recommend any…read moreof my coworkers and friends with anything from minor, to severe issues. I could not be more thankful to Spooner Scotsdale and its employees. It's a long story, but something I feel worth telling incase any one else has the same hesitance or is scared. I'm a young man, and I'm not very open to physical therapy with the preconceived notion that it's only for old people, and isn't for debilitating issues like I have, more for stretching and general pain. I was extremely self conscious about coming in, and I am not comfortable with people touching me at all. I also delayed coming in for far too long, which I regret, because it was honestly, I feel, the only thing that can and did help me. I herniated a disk, and couldn't move after lifting something far too heavy. I couldn't move, I couldn't lay down, I couldn't sit or do anything without complete agony in my lower back and leg. I was unable to put on my socks, or do any normal daily tasks. This continued for about 3 days not getting better until my partner forced me to go to Spooner Scotsdale. I was very, very scared that they might tell me it's unfixable, because at the time, I didn't know what the issue was. The drive up was incredibly painful, but so worth it. I came in for an initial evaluation with Geoff, and cried pretty much the second he started talking because the pain was just unbearable, and also worried that this is something I will have to live with for the rest of my life, but Geoff was incredibly reassuring. He closed the curtain to give me some privacy, and calmed me down. He evaluated me, and after some movements and assessing, he explained what's happened. He had some spine models he pulled out to show me what's happened and helped me visualize the issue, and he kept talking to me until I fully understood what was wrong and how it happened. That was incredibly valuable to me, since up until this point, I didn't know anything except I couldn't walk or do anything really. He then helped me do some stretches and exercises, which before his explanation seemed incredibly counterintuitive to me since it just aggravated the issue more, but he explained it in such a way that I could see how it would help and was incredibly appreciative for showing me. I then explained that my schedule is very fluctuating due to work, and it would be very difficult to schedule additional follow ups, which was another big fear for me since I always thought you needed to come in consistently for a month for physical therapy, but he was extremely accommodating and showed me some home exercises and stretches to do, and printed out a sheet to take with me incase I forgot. I am genuinely impressed, that only after an hour with him, that the pain had been relived that much to the point I was able to get a ride home without much issue. Which is saying something, because before my only solution was to take enough ibuprofen to make a pharmacist queasy, which didn't even help the issue, just lessens the symptoms temporarily. I cannot put into words how phenomenal he, and every single person in that clinic was, at every step of the way. I am genuinely thankful to everyone in that clinic, and I will be every single time in the future I'm able to bend over without gritting my teeth. I will be recommending Spooner to all of my coworkers and friends. Thank you:)

Recovering from surgery is never easy, but the team here made my rehab process seamless. They…read morepushed me just the right amount while ensuring I was safe and comfortable. I'm ahead of my recovery schedule thanks to their expertise. Professional, kind, and highly effective!

This school has been such a haven for both of my kids. I have a 4 year old autistic son who goes to…read moreSCI in the afternoon after his ABA therapy at SPBS (also amazing place) and my daughter (his twin) who cognitively is fine but had a stroke which caused her left-sided hemiplegia goes there all day. The teachers, supervisors, techs and even the front-desk are absolutely wonderful-always smiling and positive and the classes are small, which I love because the kids are able to get so much attention and support that you could never get at public schools. Then they add in individual programs for the kids to work on after completing intake testing and it makes for such an incredible place that challenges each student to learn at their best ability while giving them great socialization at the same time. My son is able to learn preschool basics while also working through some of his behaviors. Just like at the SPBS clinic, the staff records all program data results in real time on their iPads so they can always track a child's progress and readjust when necessary. Even for my daughter, not only is she learning to read but the school worked with her outside OT to find out exercises and strategies that they could incorporate into her daily routine to help encourage the use of her right hand. They also have peer students to make sure that students have exposure to kids without any behavior or developmental issues. The students learn about different places each week, make fun crafts, have show and tell plus other various fun activities such as going to the park, playground games, yoga and obstacle courses. The school even works on skills such as sharing, taking turns, getting someone's attention, waiting, responding, table manners, etc. As a parent, you also are able to join ClassDojo to get pictures and videos of the kids working on things throughout the week, which makes my day to get to see. Lastly, they care so much about ensuring the success of their students that they voluntarily assist with their MET meetings and future placement. I only wish we could keep our kids here for longer!

I have had a wonderful experience at Art Play with my daughter who struggles with her temper and…read moreemotions. I have seen significant positive changes in her overall stress levels and outbursts. Becky is the real MVP, such a loving and kind therapist who is able to get down to root issues through Art! My daughter is excited to get to go to Art play and looks forward to her sessions. I highly recommend!

We have known the owner of Artplay, Liz Tomko, for almost 12 years. She has provided therapy…read moreservices to my kids off and on through these years. I know have a 2yo family member with some sensory issues and delays. Because of the years and time spent with Miss Liz, I have been able to help get my nephew some sensory items, encourage his parents on what works, what might not, how to help him and how to meet him where he's at. With that, also comes a lot of patience that I did not have when my sensory boy was little. I had to be taught that. Miss Liz is a great teacher for parents and kids alike. All of these years later, she is still an integral part of our lives. I'm an honorary Miss Liz lately because I've learned from the absolute best. Since then, she has built a therapy place with other amazing therapists that mimic her vision. If your child needs any type of therapy services, there is no other place to take them.

Great people there! Kind and caring!…read moreEveryone there does a great job! including the receptionist! Thank you all for fixing my shoulder pain! I would definitely return here if needed!

I have been seeing Jason for Aquatic Therapy (only) for many months now at 360 Physical Therapy…read moreScottsdale, Shea and 101 location. Wait Time: 0 minutes/On Time Waiting Area: Small, however, there has only ever been 2 people in waiting area whom were new and filling out paperwork. Pool: Small yet appointments are for 1-2 clients at a time. Cleanliness of pool is excellent. You are also showering at location once you are in your swimwear, next to pool, prior to entering which is mandatory. When you rinse off, hair may be excluded if you wear it up. Pool Physical Therapist Assistant: Jason. I cannot say enough great things about this professional. Calm, pleasant, patient, and knowledgeable. Jason does Land-based PT as well!

I spent months unsure of what to do about a shoulder injury before a friend recommended Spooner and…read moreI finally scheduled an appointment. After a lot of negative experiences with medical offices, Spooner was a huge breath of fresh air! Literally every person on the team from the front desk to the therapists themselves are friendly and helpful. I worked with PT Julia and tech Chris, and they were both phenomenal - true experts in what they do. I also met with PT Alix a few times, and she's equally amazing. I went in afraid I was going to spend a lot of time and money only to be told I needed surgery. Instead I walked out three months later with a shoulder that is almost entirely healed, and an easy-to-follow program to do at home. I still can't get over what a pleasant experience this was from start to finish. They have truly set the bar for all other providers I see in the future. A few things that set Spooner apart from other medical offices I've been to: 1. They offer a free consultation. If you're not sure physical therapy can help you, go in for a consultation! You'll get an honest answer. 2. They did not pressure me to schedule excessive or unnecessary appointments. I went in thinking I'd need to go 2-3 times a week and was pleasantly surprised that they recommended once a week, and then eventually every two weeks. 3. The billing is transparent and honest. My insurance wouldn't give them a price ahead of time, so Spooner had me pay an estimate based on what other clients with my insurance paid. When my claims were processed and their estimate was slightly higher than my contracted rate, they immediately applied all of the credit from my overpayments. I didn't even have to ask for it - I just walked into my appointment, greeted by the pleasant news that I didn't need to pay that day because I had credit on my account! 4. There were never any surprise charges or codes added on to my appointment. When Julia suggested we try dry needling (highly recommend btw), she made it clear there was no additional fee, and that was accurate information. 5. I feel very set up for success doing exercises at home. They have a really helpful app with my personalized program in it that includes videos of how to do the exercises, and they also gave me printed versions as well. (If you want physical therapy to be successful, you MUST do the exercises at home!) I could go on and on about how great Julia and the Spooner team are. I really can't recommend this practice highly enough.

Scheduling is insane. It took me over 12 weeks to get in even though I told them I only had access…read moreto my insurance for 15 weeks and I'd initially been referred for six sessions. The scheduling person promised me they always had tons of openings if I got on their wait list, but the openings never came. (Then they told me it was because they kept those for established patients, but those also never opened up for me, so I think it's just extremely hard to schedule--and they can't or won't accomodate people who may need to get in sooner.) The physical therapist is pretty good and gives a lot of feedback. Some of the techs are good, others seem to be on a bit of a power trip or not paying attention and kind of just going through the motions. I think I had a different tech every time I went in. Working with the techs is often about the same as doing the exercises at home (with added bike/treadmill time); they don't really give good pointers or anything. Spooner is very slow about updating exercises in the app. You basically have to remind them. I'm glad the AC works again; it gets pretty hot in there. Also didn't realize there were more convenient locations when I booked, but that was my fault.

The young man who gave superb care to a dear friend of mine was from Cardinal Caregivers. His name…read moreis Charles. Hi innate kindness, his excellent knowledge and intelligence, and his absolute attention to every detail was unfailing. I cannot say enough to this special man who never failed when he was needed!!!

I am 85 and have COPD so my mobility is certainly not what it was. My sons arranged a Cardinal…read moreCaregiver to visit my home several days a week. My caregiver, Melissa, is wonderful She is a real blessing for me. Melissa cooks, cleans, takes me to my various appointment, does grocery shopping She is very pleasant and we get along very well I live in Scottsdale, not Kingman

I CANNOT suggest this company. The therapy we have experienced over the past 1.5 years has been…read moreexcellent, but the administrative end is a mess. They are a small company (which I usually prefer) and do not have the resources to deal appropriately with insurance and billing. Those in charge of administration are not well equipped to do their jobs adequately and (at best) you will suffer financially for their inadequacies while attacking your personal character. I am canceling my services with this company and wish I would have looked elsewhere before I ended up in this mess. There are a lot of good resources out there for families with needs and the last thing a family with medically complex children needs is unexpected medical bills for services they were promised (multiple times) were covered both through AzEIP and insurance. If you are looking into Sunrise Therapy Services, your family has medical needs. You likely are overwhelmed with all the medical appointments of one or more of your family members. You need a company that helps you reduce your mental/emotional/physical load. Based on my experience, Sunrise Therapy Services will only add to those (sometimes insurmountable ) burdens. You do not need a company that does not have the resources to adequately do their administrative duties; you need a company that has a great history of communication and is able to take care of billing issues before they become big issues. Because this has not been my experience with Sunrise, I cannot recommend them. 0 stars - look elsewhere.

My child was attending OT here for the last bunch of years. Today I get a call saying that sorry we…read moreare cancelling your child's therapy as of today. He will be put on a wait list so that maybe in October he can come back! They would not tell me why it was only my child! The owner will not return a phone call! My child has abandonment issues and now he is in tears asking why she (his ex-occupational therapist) could not even tell him goodbye! (Such a good question)! I should have known better, the same thing happened 2 years ago with the speech therapist and he is still on a waiting list! If you choose to go here, be prepared to be dumped at the last minute and out of the blue!

I have received exceptional care from Kaci, the physical therapist from Spooner Desert Ridge. She…read morehas helped me with my back pain and has helped me tremendously with my overall strength and stamina for my balance and feeling stable. I highly recommend Spooner @ Desert Ridge.

I have been to a different Spooner location on several occasions, and they have always been great…read more My recent visit to this location, a bit closer to my home, was no different. I had injured my left foot while exercising on my treadmill at home, and Spooner got me in right away once I realized that I would need a physical therapist. I was assigned to Emily, who is as fantastic, professional, and helpful as every other Spooner therapist has been with me. She knew what she was doing, and I progressed so well that I was discharged earlier than expected. My wife has also had fantastic therapists at this location, so I highly recommend coming here if you have need of their services. A tip: The dedicated entrance to the Spooner facility is on the south side of the office building, so you'll want to park in the parking lot between the building and the freeway. Spooner has a few marked spaces in front of the sidewalk that leads to their entrance. It may not look at first like an entrance you can use, but it is. While I believe you can also access their suite through the hallway leading from the main entrance for the building, that's usually a long unnecessary walk--and depending on your injury, you might appreciate less walking. :)