Greeted upon arriving and took a lot of time explaining the different brands Assisted with my trying on several pair and was extremely helpful and smart An intelligent decision was made with their assistance read more

Fantastic place with friendly, knowledgeable and helpful staff. I had a bad limp from high arches and osteoarthritis and I was fitted with a pair of New Balance and I'm not limping! Very happy and I'll be coming back. Thank you Gallagher Fitness! read more

Gallagher Fitness Resources - Shoe Stores Near Me - Salem, Oregon

Horrible experience. Awkward. Not helpful. Googled info about the shoes because they didn't have anything to help with. Told them my weekly running distance, run marathons, knee problems, etc, they had NOTHING To offer. I thought the point of a running store was the staff's knowledge to help you decide???? Left and promptly went elsewhere. read more

Very friendly and knowledgeable! From the moment I walked in Susan made me feel welcome and comfortable to get what I needed. She walked me through the process kindly and helped me pick out the shoes that were perfect for me. Very satisfied with my purchase! She introduced me to other staff and went out of her way to made me feel welcome to join their fitness community. Looking forward to checking out their Monday community runs. read more

Great store with a large selection of running gear. We come here all the way from Portland because of the fantastic service of their dedicated personnel and large selection. I can only recommend you give them a try. read more

Gallagher's is truly a Fitness Resource. Appreciate both their personalized fitting assistance and training support. They do their best to accommodate all sizes, shapes and fitness levels, and are a wonderful asset to the Salem community. read more

Went in after years of back pain and pain in my feet. Spoke with Nicholas who was extremely kind and extremely knowledgeable. He listened to my complaints and knew what to recommend to me. It was an immediate improvement. We got the perfect size and for the first time in probably 6 years I was able to jog without any pain in my back and even just stand still without pain and pressure. I one hundred percent recommend this store and will be in again on future visits to Salem. read more

They have my size! And lots of selection. When you wear size women's 12, you can't shop just anywhere. So grateful to my physical therapist for recommending them. read more

This business treated me poorly when coming in for shoes. The staff were rude and condescending. I hear ftom others if u r not fit dont bother going in. I was referred from my physical therapy office. I did not buy shoes here and left. After I told my therapy office what happened they told me they have been hearing several patients say this. If this company wants better business from physical tgerapy office referrals they need to change their customer service. read more

Susan was SO helpful and attentive to my son today as he considered new running shoes. The store had a very well thought-out virus protection plan! Shop local business!! read more

I was exepecting to walk out empty handed since the day before I spent 2.5 hours looking for a running shoe at a reasonable price (I've come to the conclusion that you should just spend the extra money for a good shoe) and right away I was helped and she looked at my old runners (I apologize for not asking her name, receipt says KMann) and from there she gathered about four shoes. Each one better than the next until I kept crossing one off the list. Ended up walking out with some ASICS and I've never been so happy. Thanks again. I'll be a returning customer and I'm pleased to see people go out of their way to help with even the smallest things. Confindence and kindness. read more

My experience as soon as I walked in was very friendly and very helpful. I wasn't expecting many options for my wide feet, but I was asked what my goals were for the shoes, running, walking etc. and the girl had thought of a few options in mind for me. Next she watched me walk, and when I say watched I mean she was kneeling down and watching how my bare foot made contact with the floor as I walked. I was astonished and really excited as she explained how one shoe would help support my stride and arch better than a different shoe, and how the width will allow my feet to move more naturally. Very impressed with the process and how knowledgeable everyone there was, and so friendly. I've worn the shoes for a while now and absolutely love them! And I will be back for another pair when the time comes! read more

I was referred by my doctor to this business to get my son some insoles for his shoes to compensate for an ankle injury. I received zero help from the staff and a lack of empathy for situation. I have been a very happy customer in the past and it's not like they had any customers at the time. I was very disappointed by the level of service given at this time. read more

After having an awful experience at the Eugene Running Company the day before, I was ecstatic with the service I received at Gallagher Fitness Resources. I was looking for a shoe on the recommendation of my Podiatrist. The sales associate went above and beyond. She listened to my needs, watched me walk, and adapted to my likes/dislikes as I tried shoes on. Their selection is awesome. Wearing a men's 9 4E, I've never had so many options in one place. She was so helpful and patient. The end result was a pair of shoes that I not only love, but that immediately reduced hip and back pain. I will definitely make the 3+ hour trek from Grants Pass again when its time for a new pair! read more

We had the best customer service! John watched a short run and then gave us options of shoes that would work best. He made sure the shoes fit properly. We felt no pressure to buy and learned a lot from an incredibly knowledgeable person. THANK YOU GALLAGHERS! read more

Top notch excellent service! I will only buy my shoes from now on at Gallagher Fitness. Turns out this whole time I was an Inward pronator! I would not have known if it wouldn't have been for the excellent service of their associate Kyle. He knew everything when it came to answering my questions and even providing valuable insight when it came to all sorts of shoe types. Greeted by a large friendly dog and even got a free loaf of bread from Great Harvest. Job well done, customer for life! read more

BEST customer service! Not only did they fit me for shoes but Susan Gallagher also spent quite a bit of time fitting me with the correct sports bra. Totally important to me. I had no problem supporting this business when they are so knowledgeable and have such fantastic service. DO NOT waste your money going elsewhere! You will NOT get the proper fit and you will be disappointed by wasting your money on a lesser product and experience! read more

Best place to get running gear in the Salem area! Everyone is very helpful and knowledgeable here.

Whether you're new to running or a well-seasoned athlete, Susan and John will make sure you're comfortable and well-cared for when shopping at their downtown store. What I really want to review, however, is their On Your Feet Friday event. This is such a fun part of summers in Salem and gets folks off their couches and upping their heart rates! Bring your kids, your dog, and run, walk or stroll your way through downtown business for a chance to win prizes. It's a great way to get to know our community and the businesses that are committed to making Salem a cooler place to live! Susan and John are are the real deal -- involved in their community, fostering relationships, working to improve their city. We're lucky to have Gallaghers in Salem! read more

Love the Gallaghers!! They're just straight up awesome and everything about their store is, too. Hurry up and run here.

Great Staff. Very Friendly and helpful. Bought a pair of shoes that felt good on one foot but not on the other which i did not realize till the next morning. Knowing that in the long run the shoe would cause me too much pain i went back dreading trying to find a new one or ask for a refund. Tried a couple more pairs, but they didn't work. A refund was offered and accepted. My main problem is one foot is wider than the other and their selection of wide widths was limited for my needs. I walk 6-8 miles a day and need a shoe that is gonna be right. read more

I was fitted for shoes at Gallagher Fitness and what a GREAT experience. It's funny, in this "down economy" (so sick of hearing that) they were absolutely hoppin' and the cash register was ring-a-ling-dingin'. I love observing companies from a marketing perspective (because I always do) and learning from them. They have an amazing website and they are truly focused on providing something to the consumer that they actually need and they take great care in finding that out. I was greeted by a friendly person even though they were slammed with lots o' people. He never made me feel like he was too busy for me. He ASKED what I was looking for and actually looked at me and listened to me and I felt like he really cared about my Barney Rubble feet. He looked over my old shoes for wear and asked me to take them off so he could see how I stand, asked me to walk to see how I walk. Then he said he'd find me some options to fit my needs. He came back with 6 different shoes to try on all different brands and shapes and colors and sizes and patiently waited while I lamented over them then he offered his OPINION. I love working with a professional who knows their stuff and isn't afraid to offer an opinion. I'm just a shoe novice with really hard to size feet and I need help and that's why I went there! I ended up with a Nike Zoom Vomero3 that feel like absolute heaven on my feet. Never would have plucked these off the shelf on my own and I bought a bigger size than I generally do, based on my expert's opinion. Love these shoes and loved the experience. read more

When I was running cross country, I would always come here to get my shoes. They always gave me the opportunity to really feel how the shoes were on my feet. I always felt comfortable coming into the store to buy my shoes. However, I came into the shop one day for one of their running classes. I wanted to check it out and get to know my fellow runners in the area. I was really excited about it. I walked in and Mr. Gallagher was in the store. I told him I was there for the running group. He gave me a weird look then asked what my easy mile pace was and I told him. He told me that there were no other runners who ran that slow and told me the class wasn't for me. I had figured my running pace was pretty average, but I left nonetheless to do my own training in the park on the river. 20 minutes later, I'm doing my stretches and I see the runners from the running group running by. The class had people of all types... and all paces. There were even some lovely women speed walking instead of running. Since seeing that I was turned away when I could have easily fit into the group, I've never felt comfortable going into Gallagher's. It was very disappointing for me. read more

Usually have experienced good service and great merchandise. Today, because of the small display area, I needed to move a seat used for trying shoes on so that I could view the sample of Brooks walking shoes. When done, I moved the seat back, and a female sales person looked mildly distressed. I commented that I had moved the seat, so was taking responsibility for moving it back. I then went to the Brooks running shoes display, and found one in grey. I asked the same sales person if Brooks made that running shoe in only one color. She said she would check their stock. I said that before she did that, I just wanted to know if Brooks just made the shoe in one color. She said "Maybe, what were you looking for?" So, I rephrased the question asking if the shoe I was holding came in any other colors. She then seemed frustrated and said that she couldn't tell what I was trying to ask, but answered that Brooks made the shoe in other colors. I then looked at the shoe and said I would take a grey in my size if they had it. She brought one back, and I went with her to pay. Thinking that I must be causing her some consternation, I thought I would try to add some positive tone, and I complimented her on Gallaghers having installed the CHIP technology for customer security, and that I have been restricting my purchasing to stores which have adopted that security support. She then began complaining about how it made it hard for small businesses and was how the government made it hard for people. I stated that the government was serving the public and her customers, and that it would be good if she considered what was good for customers. So, it was also a bad day for trying to get some positive support by using compliments! They still handle good products and usually don't find fault with the customers. Maybe just a bad day for the sales person. read more