Excellent customer service! My grandson is learning how to fish. His reel needed more line…read more We were referred to West Marine. They quickly changed out his reel and gave him pointers on where to fish. Here's where the story gets better: That afternoon my grandson tried to cast and his line became a complete tangle. We went back to West Marine and were helped once again by Thai. He proceeded to very patiently untangle and restring the line. He tested it and once again gave my grandson instructions on how to prevent line tangles, how to fix, how to do test drops. I am truly thankful and impressed by how well we were treated at West Marine. Thank you Thai for your outstanding customer service.

This review is for the outstanding customer service provided by Leparish at the Alameda West Marine…read morelocation. I was trying to place an order for my employer online, and the order kept getting rejected for some unknown reason. When I tried calling the corporate customer service number, the message informed me there is no help available over the phone, and to use their chat feature instead. I tried the chat feature, and the agent told me to try the transaction again. I did, and again the order did not process successfully. I thought I'd try my luck with speaking with someone at the local store, so I called the Alameda location and was lucky enough to get Leparish on the phone. He diligently worked on troubleshooting with me, confirmed there was indeed some issue with the payment processing, and instead of waiting on corporate to hopefully resolve it, he went ahead and packed up the items I needed right there at the store himself, and scheduled a shipment to my employer. He made sure I had all the pertinent order information I needed in my inbox before I got off the phone. He was helpful, patient, and courteous. Customer service like this is a rarity these days. Huge kudos to Leparish, thank you so much for your help in resolving a frustrating situation. This is what great service looks like. West Marine, fix your ordering issues, and give this man a raise!

The store has everything you need for fishing. I came here because they're opened the earliest and…read morekeep going because the workers are so friendly and helpful. I ask a lot of questions because I still consider myself new, and they give me perfect recommendations every time. Everything is priced decently too, it's the same as the big stores Best bait and tackle shop in the bay

I needed some frozen anchovies for my upcoming fishing trip. I called the two Oakland bait shops…read morethat are still open (Joe's Tackle Box is permanently closed. I actually went there to check it out. Hopefully, yelp will update that soon). They both had frozen anchovies, but the man at Phu Quy let me know their bag of anchovies was six dollars, which was two dollars cheaper than the other place. I also needed some tackle, so I headed over. The selection of tackle there was good, and the prices were very good. I shouldn't have been surprised since the anchovies were well-priced. As I went to the counter to get the anchovies, I asked the guy behind it if I should get one or two bags. When I let him know that I was going to cut up the anchovies into pieces and not use them whole, he actually said that one bag should work rather than trying to upsell me two. I thought that was pretty cool. I decided to get the second bag anyway. As they say, better to have too much than too little. I asked, and he said his name was Victor. He was really friendly and informative. Even though I was going for Delta catfish, I decided to ask him about largemouth bass for the future. He told me some spots and fishing techniques to use there. I'm glad I found another great local baith shop and a local guide (Victor) to supply and support my fishing needs.

Doesn't look like much, it's just that. This little hole in the wall bait shop was a cool little…read morediscovery I lucked upon. I'm an avid fisher girl always looking for a local bait shop near. Joes Tackle Box Fishing Accessories is just that. Not too much and not too little. It has the necessities any local fisher needs: Fishing poles, Bait, hooks, lures, weights with couple of camping snacks and travel gear. Not much going on but just enough a local needs when fishing in the near neighborhood waters. Parking is on the street wherever you can find.

Nice little store in town. They were sold out of a few things but they had everything I needed for…read morepond/sun fish fishing the day I visited.

ALL MY HEALTHCARE FIELD WORKERS!!!! Check them out!!!…read more I have been dying at work due to me wearing the wrong shoes, and everyone has been telling me to try Hoka shoes. I didn't even know how to pronounce the shoes when I called lol. I was on Google and was trying to find where I can buy some from that was close by... I didn't really feel like going far or a lot of other shoppers in the store, crowed.. just too much social anxiety. So I found this very cute aesthetic pleasing " nurse shoe store " I call it online. I called and spoke to Victor on the phone, he's the OWNER!!! Super cool chill guy...great vibes - I loved his vibe in fact. He told me what they had in store and what most Nurses go for but he had exactly what I needed. I came on by, he brought out sooooo many different brands for me to try on and even different styles in the different brands. He took his time with me, he was not rushed. Didn't mind helping me actually find a great shoe that worked for me, he even let me try on each and every one of them, measured them for me to make sure they were a great fit... There was me and another customer in the store and also another store associate I believe name Andrew!!! Everyone was super chill, it was definitely vibes. We all talked about shoes and the shoes we were looking into and I felt so comfortable. I really want everyone to come check out this store!!!! It's so hard to find a shoe store that FOCUS on COMFORTABILITY rather than TRENDY!!! And idk about you, but I'm getting up there in age and being comfortable means more to me than anything!!!! I want everyone to check them out!!! Parking right in front of the store. Which is also a score!!!! Oh yes, best part!!!! GREAT PRICES!!!!!!!!!!!! I will never go buy another work shoe anywhere else!!! EVERYONE RUN NOW DON'T WALK!!! CHECK THEM OUT!!!

Knowledgeable, friendly, great selection, nice vibes. Did not feel like they were selling me…read moreanything, just there to be helpful. Standard high end running store prices. What's really cool is they have a physical therapist in house a couple times a week to analyze your gait. I'll definitely be shopping here for my next pair of active shoes.

Costumer service was great! Found MEXICO jerseys a for today's game! MEXICO VS SOUTH KOREA! they…read morehave a few left, get them while you can!

I have been here about 4 times to size and pick up soccer uniforms for my son. They were super…read morehelpful and accommodating at every visit. They did not try sell extra items. In fact, I was persuaded not to get anything extra. Love this place!

While walking down an aisle at Target, I was warmly greeted by Kyle with a huge smile. He asked how…read morewe were doing, whether we had found everything we needed, and if there was anything he could help us with. He even wished us happy holidays. As I continued shopping, I noticed Kyle greeting every customer he crossed paths with in the same friendly and genuine way. I was so impressed by his exceptional customer service, professionalism, welcoming smile, and positive attitude that I actually went back to find out his name just so I could write this review. Kyle truly stands out--he made me feel valued as a customer, and it's rare to encounter someone who consistently goes above and beyond like he does. Kyle deserves recognition for his hard work, dedication, and outstanding customer service. He is a special employee who makes customers feel special, and I sincerely hope Target acknowledges what an incredible asset he is.

Such a nice neighborhood. Was coming from the city, just needed to stop to use the bathroom…read more Absolutely disgusted. Shit smeared on toilets. Toilets not even flushed. Toilet paper everywhere on the floors. Yall do not care about your store. Gross. Worse than a gas station in the hood.

It's rare nowadays to find a locally owned shoe store. Stopped by and my mom and sister were able…read moreto find a few pairs of shoes here. Fortunately, they were dog friendly and let the pup in as well. They have a great selection of running shoes (mostly HOKAs, Brooks, New Balance, some Altras) and their prices are very fair. The store itself is shaped like a tall rectangle so it's easier to try on in person and walk/jog around to get a better idea of feel. There's also a bin to recycle your old sneakers too!. They're a great addition to Alameda!

Kindred is the best running store, in my opinion, and a must stop if you are in the market for new…read moreshoes, gear, or even just need some friendly advice. Chris who runs the store (along with his other talented business partners) is so exceptionally knowledgeable about the running industry, the products they carry, and about the sport in general. The staff from Will to Joe to all the others are equally knowledgeable, friendly and care about the buyer. On top of the incredible selection is what the store offers as a locally based shop. From weekly running clubs to brand try-on days to just knowing about racing events in the area, you are getting more than your money's worth by stopping by and visiting the store. I can't say enough good things about Kindred Running. If your looking for a running shop, please check them out!

The only place I'll go for all my Golf needs. Knowledgeable patient and help me get my bag set up…read moreperfectly for me being a 6 foot eight lefty made things difficult, but the team got me a full bag fitting and a custom set up that has changed my game. Just realized how big of a selection of used clubs they have. Will be be keeping an eye on what left-handed wedges and putters come in...Next stop is the LAB fitting! Can't thank y'all enough for all the advice, tips and the recent jumbo Max re-grip! I'll see you guys next month when my bonus hits for that putter.

Super helpful staff. They were able to help me figure out my shafts were bent and gave me a good…read moredeal on some shafts off some clubs they built for someone else. Really like how my irons feel now.