Easily the most comfortable shoes ever. I've never been to the store, but I appreciate American…read moremade products and want to support local businesses. I've had two pairs of SOM shoes and will likely continue to buy them in the future. I love the fact that they can be resoled instead of just throwing away a perfectly suited pair of shoes. My shoes have been so sturdy and high quality, while also being comfortable and good looking... I'll never go back to sweatshop shoes! SOM customer service is also excellent.

I'm a native Floridian. I grew up in flip-flops, and as a fishing guide for 20 years I went…read morebarefoot most of the time. These are the best shoes I've ever worn. Not too hot, and every digit has ample room to spread for maximum balance. The real reason I'm posting this review is to thank SOM for building a tough shoe. Today as I was talking through the woods with my family I was speared by a dry branch. It hit the toe of the shoe then went up and over it. About four inches of it was lodged under the side flap and against the tongue. It never touched my flesh and the dust from the impact wiped away without a trace. Had I been wearing my flops I'd have been in serious trouble. My hat is tipped to you, SOM. Thanks, Cap'n Joe in No shirt, No shoes, Nokomis, FLA.

U know I just can't stand to wait around when I wAnt to pay! Let me shop for an hour , perfect ,…read moremake me wait for 12 minutes when one girl is checking, 4 people in line , girl being waited on has full basket and THREE girls that work there r right there in the same areA doing other things !one is doing something with hangers, one is doing something with clothes and one is putting out candy .RIGHT IN FRONT OF THE PEOPLE WAITING Patiently in line ! (Obviously that didn't include me!) I asked the girl playing with the hangers if no one else could check and she looked at each girl and said no !WHAT! Four people and no one else can help the customers!! I was going to send the picture of all the girls together but then thought what if they weren't checkers and really couldn't check! But miss ,playing with hangers ,couldn't take the time out of her work to say that or anything except no !!

Not a bad Ross at all!! I love stopping here when my family and I are in town. Compared to some of…read morethe ross' we have in SoCal this one is nice clean organized and have great brand names. The Ross' I have back home can suck sometimes, overstuffed racks where you have to sift through all the no names brand stuff just to find a nice name brand item. I just love how this place is clean and not overly stocked. And the line omg I couldn't believe there were only like two people in line. Back home lines are long and move slow. I love this Ross can't wait to see you guys again on our next trip out to Montrose

We stopped in here while exploring Montrose and enjoyed our visit. It's a fun little shop that has…read moreeverything from books, to colorado souvenirs. My daughter found a little box to put her teeth in for the tooth fairy and a colorado themed necklace. The person working was super nice and friendly with our six year old and I'd not hesitate to return if I find myself in the area again.

These guys saved my vacation. Needed a new radiator on a Sunday in Montrose. I was sure I would be…read moreout of luck. But they were able to get me one that same afternoon. Customer service was top notch and pricing was fair

Terrible customer service. One employee says they have the items in stock. When we show up another…read moresays they don't and won't even look them up to double check. Guess that's why they live in Montrose....

I think it is a new store but I just used it for an Amazon drop off and the staff was friendly and…read moregave me excellent service even though I was just dropping off.

I rarely leave negative reviews, but my experience here was unacceptable…read more When I picked up a U-Haul trailer, Steve blew cigarette smoke directly in my face. I politely asked him not to, and he laughed. When I returned the trailer, I was unhooking the safety chains at the designated return area. Steve came out onto the balcony, started yelling at me, called me a "f***** Cu**," and threatened to charge me additional fees. I've worked with countless businesses while traveling full-time across the country, and I've never been spoken to like that by a customer-facing employee. Equipment was fine. The customer service was one of the most unprofessional interactions I've had. I won't be renting U-Haul equipment from this location again.

I have been here a handful of times over the past year. I have found the people working here to be…read moremore helpful and polite than the other place in Ridgway. The only drawback is that a small hardware store lacks what can be found at HD, but this store is very convenient.

Adam is wonderful! He gave us over the top customer service. Whatever you need he will make it…read morehappen. He has great knowledge of his product and the services they can provide.

Gold Stars to America's Mattress Montrose store and Manager Adam Smith!!…read more My wife & I needed a new mattress in the worst way as our "Good Deal" on a "Mattress in a Box" was getting very soft within months of its purchase. Frankly, I'd rather buy a used car than a new mattress! However, since I was in the area I popped into America's Mattress' Montrose, CO store. Within 10 minutes I knew the manager (Adam Smith) is a professional who knows what genuine customer service is and how to deliver on it - Twice so far for us! When I entered the store he was on the phone making final mattress delivery arrangements with a customer. I was in a hurry so I got his business card and headed for my truck; figuring I'd call him later to set an appointment to discuss getting a new mattress. However, I barely got to my truck before he caught up with in the parking lot and asked how he could assist me. That was a first for a sales person to pursue me in the parking lot! Any other store's employees or managers likely would have told themselves "That guy probably wasn't a serious buyer anyways" and let it go. Not Adam, he bolted for the door after his call ended, wanting to make me another satisfied customer; which he certainly did; and then some!! My wife & I love our years-old queen size traditional mattress in our guest bedroom. However, we wanted the same quality in a "King size" mattress for our bedroom as we're done with the "Mattress in a Box." Given Adam's expertise, he researched our guest bedroom's mattress' make, model and design spec's. Then he cross-referenced these spec's to a currently made king size mattress. "Splitting hairs" - Adam is very knowledgeable about various mattresses' construction, quality, and longevity. So, during our in store follow-up visit he did NOT say "Here's the exact match for the new mattress you seek; you can pay now and we'll schedule a delivery appointment." Instead, he asked us specific questions about the features we seek in our new mattress; how my wife & I each sleep (back / side / stomach, etc.); our issues / complaints with our current mattress, etc. All so he could identify 3 closely similar mattresses per our spec's for us to lay on. So, like "Goldilocks," my wife & I could identify the perfect mattress for us. This experience was very reassuring as we noted the ever so slight variations of the three very similar mattresses. Having our confidence bolstered, we advised Adam "This is the One" and we've been pleased ever since! In short, Adam is not the type of salesperson looking for a quick sale, then repeat the same with the next customer. In great contrast, Adam wants the customer to feel confident in the purchase they're about to make; having tried 1, 2 or more similar mattresses before deciding. Adam clearly understands that top notch customer service results in satisfied customers; thus achieving his personal code of integrity - one customer at a time, and as long as it takes to make sure each customer is fully pleased. Given our outstanding experience with Adam and how much we love our new mattress, we ordered a 2nd identical king size mattress for another bedroom. We also learned he can ship new mattresses anywhere in the U.S. directly from the closest factory / warehouse; often at no additional charge. In short, Montrose America's Mattress Store Manager Adam Smith is all about professional service, offering quality products, and making sure customers get the ideal mattress per their specific needs. Finally, Adam is very Montrose community minded, invested, and engaged; just one example of this was seeing him, his fellow employees, and respective Family members on their "America's Mattress" entry in the 2025 Montrose Christmas Parade! Thanks Adam! "Tractor Andy" & Kristine C.

Cute little coffee shop. Love my blended coffee. Staff were friendly lots of coffee flavors.read more