I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

As soon as you enter the greeter says hello and asks if they can be of any help and on the way out…read morethey say goodbye... super friendly and welcoming. There's a lot of good outdoors stuff here. Matt works in the back of the store where the store offers camping, fishing, coolers, just a lot of quality merchandise. I asked Matt a lot of questions and he was very knowledgeable and super helpful. I didn't buy today but the customer experience I had today made me a fan of the store. I will certainly be back when I'm ready to buy the camping items I chose... gotta check reviews online first of course. Everyone was very friendly and helpful. What more can you ask of a retail store?

Opie and Gil are the best! We were looking for patio furniture recently and they were so helpful…read moreand willing to go the extra mile to help Us achieve our goals. They should teach customer service across the country because they definitely know how to go above and beyond normal customer expectations!

I had an exceptional experience at REI while shopping for hiking boots. I've been a member for many…read moreyears and of shop for boots in many stores. The salesperson, Aimee, after understanding what kind of hiking we were planning to do proceeded to measure not just the length and width of the feet but also the arches sitting and standing revealing a small pronation in one foot. She then suggested an insert to Provide support and resulted in complete relief from the rubbing and pinching experienced when trying on various boots.Aimee then proceeded to recommend a boots explaining the different design details between the companies. It was an awesome experience by an exceptionally knowledgeable employee who was truly interested in getting you the right fitting shoe.

I came here for vegan hiking shoes. All of the Rei brand are vegan, according to the staff. Luca…read morehelped us out, and I bought a great pair. I also bought the lifetime membership for $30...and received a $30 gift card. They were out of what my son needed, so we'll hit up the other location in the valley. Super friendly staff. I spoke with several. Informative, and educated in their jobs/knowledge of equipment. Spendy...but that is the price of outdoor equipment, sad to say. We'll be back.

Nicole and David helped us find the pair of shoes we needed after a recommendation from another…read morelocation up north. Camerom can certainly be proud of his team and the place looked organized and well stocked considering the holiday season.

It's been just a minute since I've been to this location. For some reason I have a vague notion…read morethat this used to be a Chinese restaurant but don't quote me on that. What I can say with certainty is that Big 5 is an all-around kind of place. Not so much for outdoors enthusiasts--others excel in that category. Not exactly a winter sports or team sports destination, at least that's not their specialty. And clothing selection is decent but not over the top. If they do edge anyone out it's in the shoe department which is pretty hefty, especially if you're not looking to spend a ton. Hiking boots, running shoes, tennies, and lots in between. But really, Big 5 is about covering the bases (pun intended) and offering a modest selection of everything. And at really competitive pricing (keep an eye on the ads) it's at least worth a stop in to see what they have. Pretty convenient right there on 90th South.

Durable, Practical, and Surprisingly Comfortable!…read more Duluth Trading Company has truly impressed us. The Fire Hose® Cargo Pants are exceptionally well made -- durable, thoughtfully designed, and loaded with functional pockets that make staying organized easy. The quality is obvious right away, and they're built to handle real work and everyday wear without sacrificing comfort. On the women's side, there are some great finds as well. An oversized sweater purchased there is both cozy and polished enough to wear out with leggings -- comfortable yet still put-together and flattering. The real standout, though, is the women's Armachillo® Seamless Long Boxer Briefs. They are incredibly comfortable -- breathable, smooth, and they stay in place all day. No riding up, no bunching -- just easy, reliable comfort. If you're looking for durable clothing with smart design and lasting quality, Duluth is absolutely worth the visit. We'll definitely be back!

Amazing experience. Fabulous service. Clean and spacious store. Lots of products. A good selection…read moreof sizes, including plus sizes. Every single team member was friendly and helpful.

Whoever came up with Castro Sports is kind of a genius, as he or she found a real need for sports…read morelovers the Salt Lake Valley .... and ran with it. Oh, sure, there are plenty of sports gear stores around these parts. Even just in this mall (South Town) you'll find Pro Image, Fanzz, and the huge department store sections filled with NFL, NBA, MLB, college football and college basketball gear. But what if you are from another country ... or just like to partake in watching fútbol ... instead of football? Well, the soccer ball on the Castro Sports sign lets you know that you've come to the right place. Barca, Chivas, Real Madrid, and many in the English Premier League, Liga MX, Bundesliga, Mexican soccer, the local MLS team Real Salt Lake, and many teams can be found in their voluminous collection of jerseys. They also have socks, hats, and other accessories from your favorite club. And, while I'm no expert, I'm pretty sure you won't be able to find such strong collections of soccer shoes, balls, and kits most anywhere in the Valley (except, maybe, in the RSL locker room!). This is the good type of Castro Revolution ... a revolution against predictable sporting gear!

Took my kid in for his first "real" glove after him begging forever. The worker there was more than…read morehelpful in sizing, relacing for a better fit and putting a sweatband on the glove too for better fit. I've been going to big box stores for a while now and that is changing from here on out. Give universal your money as they have the knowledge, product and willingness to help the baseball community.

All about baseball! Best quality, best brands that you can try in their cage. Need something good,…read moreneed something now, it's all here.

Great to work with. Excellent bicycle mechanics. Sales staff is willing to spend the time answering…read morea lot of questions and making sure you get the bike or part that is best for you.

Kelsie was awesome in helping us get new cleats. She knew what they had and what was comparable to…read morewhat we had before. She was great helping and we really loved working with her.

This place is worth the drive. After yet another horrific customer service experience at Soccer…read moreInternational on Highland Drive, I returned to Team Gear, and I'm glad I did. Better selection, WAY BETTER customer service, and fair prices + club discount. Helpful friendly staff. Got the indoor shoes we were looking for and felt good doing it. I will return to this store from now on.

I had an unusually negative experience at this business several years ago but thought I would give…read moreit another try and see if my experience would be different. I am pleased to say that the experience was truly incredible and I would give more than 5 stars if possible. I bought a used bike last week for my son through the classifieds. He was so anxious to ride it but it needed some work. I called Hangar 15 in the morning and they confirmed they had the shoes we needed in stock. I didn't call any other stores since I felt I needed to give them an opportunity to win back my patronage and to try a fresh start. They also committed to installing pedals immediately if we purchased them at the store and confirmed the correct version of speedplays were in stock over the phone. This was a big deal since it normally would have taken several days. We drove down less than an hour later and they treated my teenage son who is very new to cycling like royalty. Pedals installed, shoes fitted... they even put new handlebar tape on the bike and put it on a trainer so he could learn to clip in and clip out of the new pedals. The store was busy but they gave us the personal touch and professional treatment. We rode 40 miles the next day from the Murdoch trail up to Bridal Veil falls in Provo canyon and back. I was very very impressed. The store staff was active, professional, and paid attention to detail. I will go to them first if I need bike stuff... we have five kids and a garage full of bikes. I'm glad I went back.

Took my specialized epic in for a tune. Paid for their premium tune on a Thursday and was told it…read morewould be done between Sunday and Monday which I was totally fine with. Received a call Saturday that it was finished. I picked it up and took it home. However when taking a closer look when I got home the entire bike including the drivetrain was still quite dirty. It was not terribly dirty when dropped off but it looked no different as if it hadn't even been wiped down. The drivetrain was also not adjusted. It was having similar issues I was having before the tune (not setting properly on the largest cog and not shifting smoothly). It appeared as if this was not addressed at all. The wheels were also clearly not trued. I took the bike back in as I was concerned that if these didn't get done, other things might not have been finished as well. The technician checked the bike back in for me and mentioned that the drivetrain was clearly not adjusted properly nor were the tires tried as he immediately went to work on them. A technician called me in two days to let me know the bike was done. I picked it up with a note that stated no other issues were found. I am still not convinced that half the work I paid for in their nicest tune was actually done. Even if "no other issues were found" was the work I paid for that isn't as easily inspected or an obvious "issue" actually done? I am unfortunately led to believe that they check a few boxes and turn bikes out the door as quickly as they can. The staff is very kind, but sadly I don't think I will be returning or recommending them in the future.