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    Castro Sports

    4.0 (1 review)

    Castro Sports Photos

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    2424
    1002
    9360

    7 years ago

    Helpful 73
    Thanks 0
    Love this 68
    Oh no 0

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    Scheels

    Scheels

    4.1
    (271 reviews)
    1.1 mi
    $$
    122 years in business
    Locally owned & operated

    I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

    Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

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    Scheels
    Scheels
    Scheels

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    AJ Motion Sports

    AJ Motion Sports

    4.8
    (39 reviews)
    1.6 mi
    $$

    Huge shoutout to Noah for helping me get my teenage son mad steezy drip (Oakley baggy ski pants)…read morefor full rizzler status on the mountain. He even threw in cologne advice to level it up. Super helpful, knew his stuff, and not a single Ohio moment. 10/10 recommend.

    I've got to give a shout out to Beau. He made my shopping experience so much easier by taking the…read moretime to answer all my questions and educate me on a sport I know very little about. My first experience with AJ sports was a couple weeks ago when I came in to buy my kids their first skis. Everyone was helpful and left me feeling like this was a place I could trust. I came back today with the hand me down skis/boots I inherited over a decade ago. I told the staff I had no idea if they were good, or if I needed to get something newer. Beau immediately stepped up and said he'd be happy to help. He spent the next hour with me looking over options at all different price points, pointing out the differences between his recommendations for my ability level. He took the time to not only answer all my questions, but educate me on a sport I didn't grow up around. He was patient and considerate, and listen to me as I voiced certain concerns about some of the options. I ended up walking out with new (to me) skis, poles, boots, and a handful of accessories for me and my kids, with zero buyers remorse. I feel like I'm set up to have a successful ski season for many years to come, and look forward to enjoying the sport much more with myyoung family.

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    AJ Motion Sports
    AJ Motion Sports
    Front of store

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    Front of store
    Sierra

    Sierra

    3.1
    (29 reviews)
    4.8 mi
    $$

    This is about the taylorsville Location…read more I am absolutely disgusted by the way I was treated at the Taylorsville store today. I stopped in with a backpack that I had purchased from another location because I found the exact same model in a color I actually wanted. I had my receipt, the backpack was in like-new condition, and I was simply trying to complete a straightforward exchange. Instead, I was told that I could not exchange the bag because of a missing accessory that the backpack never came with in the first place. After being refused service, I contacted the American Fork store where the backpack was originally purchased. They immediately informed me that there should have been no issue handling the exchange and apologized for the situation. Because the Taylorsville store refused to help, I was forced to drive nearly 40 minutes to American Fork just to complete a return that should have been handled at the location I was standing in. What should have been a five-minute transaction turned into well over an hour and a half of driving, wasted gas, and completely unnecessary inconvenience because employees at the Taylorsville store either did not understand their own policies or simply chose not to help. The behavior of the manager, who I believe was named Jennifer, only made the situation worse. From the moment I walked in, I felt judged and treated as though I had done something wrong. She repeatedly looked my girlfriend and me up and down and carried herself with an attitude that was dismissive, confrontational, and unprofessional. Rather than attempting to help resolve the issue, I was made to feel like a problem the moment I entered the store. What happened next was even more unacceptable. After making the unnecessary trip to American Fork and obtaining store credit, I returned to the Taylorsville location to purchase the backpack I originally wanted. The moment I walked through the door, I was immediately approached and questioned again. Before I could even explain why I was there, employees were discussing me over their radios. I could hear Jennifer talking about how I could not return items and questioning whether pieces were missing. At that point I felt like I was being treated as a thief, a scammer, or someone attempting to do something dishonest despite having receipts, documentation, and following every instruction that had been given to me. No customer should be made to feel attacked, singled out, or publicly scrutinized simply for trying to exchange or purchase merchandise. I felt targeted from the moment I entered the store. Based on the way I was approached, watched, questioned, and discussed over the radio, I cannot ignore the feeling that my appearance, alternative style, and skin color played a role in how I was treated. Whether intentional or not, the experience felt like profiling and discrimination rather than customer service. To make matters even worse, the store credit card issued by the American Fork location did not work. Instead of fixing the issue, I was told I would have to drive all the way back to American Fork yet again. By this point, your company's mistakes had already cost me significant time, fuel, and frustration, and now I was being told to make another unnecessary trip because nobody could resolve the problem at the Taylorsville location. I have never experienced customer service this hostile, accusatory, and unprofessional over something as simple as exchanging a backpack. What should have been a routine transaction became an exhausting ordeal that consumed hours of my day because of poor communication, poor management, and a complete lack of respect for a paying customer. I expect this incident to be investigated, I expect management to be held accountable, and I expect to be contacted regarding how your company intends to address the time, expense, and treatment I was subjected to. The second encounter was recorded.

    I have enjoyed shopping at Sierra for so many years. They used to be called Sierra Trading Post and…read morehad amazing coupons. The store has changed but is still one of my favorites to visit both in person and online. This location is in a busy shopping plaza and is always fun to stop in and see what new items they have. Most of their products are geared towards people who enjoy the outdoors. They have a large area for pet supplies and toys which I love to frequent. I also usually find some other great deals throughout the store. Great place to browse and find outdoor gear from previous seasons at a discounted price.

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    Sunglasses
    Sunglasses
    Sierra
    Pet toys, galore!

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    Pet toys, galore!

    Castro Sports - sportgoods - Updated July 2026

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