The guys who work here are super friendly and helpful. I've had some bad tire luck this year, so…read morethey've seen a lot of me recently! Business is apparently good because there is often quite a wait, so make an appointment whenever possible.

This was the most horrible experience I've ever had with a tire store…read more They did so much damage to our tire hub that it is going to cost us 4k to fix it. They are refusing to pay for the damage they did even though my husband and I sat there and watched them do it while standing in the parking lot. Please do yourself a favor and do NOT trust this place with your vehicle.

Always fast always fair. It takes good care of me every time Ryan is an amazing honest person and…read morewe love everything he represents.

Kept my truck for a week then tried to charge me 2200 for radiator leak. Took it in on a Tuesday…read moreand didn't touch it until the following Monday. Don't bother we these clowns.

Absolutely horrible customer service. I called ordered tires, had a conversation with the person…read morewho ordered tires Explaining that my rear pressure sensors were out but I had a set to replace them. He said to bring them and they would install them while putting tires on. I take off work to go get them put on and the woman that was in charge said they will not use my parts per "company policy". I called NTB on site and they said we have no such policy and she spoke to the woman in person and she still continued to argue and gripe about it. I will never come back to this place again. There is no customer service at all and they act like you are a burden when you're here trying to get work done.

I got in and out for an oil change on my lunch and still had time to get a bite to eat ,they…read morerotated my tires too .great customer service. This is my new go to for my car .

I wrecked my Dakota and they repaired the right steering suspension and did a wonderful job six…read moreyears ago and linemen is still spot on

I had an appointment there for an alignment and my vehicle was there for 3 days and they didn't do…read morenothing to it. i kept calling them to check on it they kept telling me it slipped through the crack and they will get to it. i went to pick it up and they told me nothing was wrong with it. and it had a nail in the tire that was not there when i took it initially. I took it to another shop and they did it in one hour.

I was in quite the predicament with my car today, the air went out, the check engine light came on…read moreand I was told I may need a new catalytic converter. This company was recommended to me and if I could give them 10 stars I would. He waited on me immediately and got my car up and running within no time. Knowledgeable, professional, and so very kind. I will take all my automotive needs to this company moving forward.

My car lost oil pressure for just a second, then recovered. However, the check engine light came…read moreon. I took it into Auto Zone and they said the code was PO522. The print-out said I needed a new oil pressure sending unit and also recommended replacing the intake manifold gasket. It was not a cheap fix. Being new to the area, I had no idea where to go. I researched it and discovered that Texas Auto Care had the best reviews by far. I called and spoke with James, the owner and mechanic. He gave me a quote of nearly $500. I dropped my car off and when he called to say the car was ready, he advised me there would be no charge as he felt there had been a glitch in the system when my oil was changed the day before. I would highly recommend Texas Auto Care. It would have been so easy for them to have done the job and I never would have known! I can't tell you how thankful I am that I found James and Jessica. Their honesty is overwhelming and so appreciated!

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

Really wish they were local so I could use them more often. They were a Godsend when we had car…read moretrouble in Texas trying to get home to OK after a long vacation. When all the other dealers wouldn't look at our car for another 3 days (or wouldn't look at our car at all) they said they could get us in the following morning at 7:30am (We called late in the afternoon). They gave us a quick update and said it could be fixed by noon. It was fixed by 10:30 am! They even offered to pick us up saving us an Uber or Lyft expense. Without them, we'd either be stranded in TX for another few days or have to spend hundreds on a rental car to take home and then drive all the way back from OK when it was fixed. They really saved our bacon. They are quick and curtious. I can't recommend them enough.

Before you do business with Gabriel/Jordan Buick GMC I want you to know that their word means…read morenothing. I spoke to the General Manager, Scott on Friday 12/6/25. They had a vehicle I wanted to purchase for my wife for Christmas. We live out of state. He assured me that I did not need to give a deposit that my word was enough to secure the vehicle. We began the paperwork process and we both took off of work on Monday to travel and finish the deal. The salesman we were dealing with called us less than 24 hours later to say they sold the vehicle. This is a very disappointing situation and not the way a professional business should be ran. I do not recommend using this dealership.

While I was traveling, I had a tire emergency that needed immediate attention. A friend recommended…read moreCRS Tires and the service did not disappoint. They swiftly tended to my car and I was back on the road in under an hour. The customer service was top tier and they even allowed me to bring my dog in the waiting area. If you need tires in Hallsville, this is the place. Thank you, Carlos and team!