My husband were traveling when noticed horrible noise coming from under car. We're able to pull…read morein to Big 5 on Pinecrest. They got us right in, and took care of our issue immediately!! We are so appreciative of their prompt, courteous service. We were back on the road in no time at all!! A++ review!

Called ahead because I was in a rush they lied about having tires in stock. When I got to store…read morethey said it would be an hour before they got there after I made a ten minute detour to get tires.

We were visiting family in Marshall for the New Year holiday. As we were leaving to return to The…read moreWoodlands my wife's 2009 Suburban broke down on the side of the road. A cold front had moved in and it was 20deg F. Not good! The next day we got the Suburban to Jerry's Auto in Marshall. I explained our situation and they said they try to get us back on the road ASAP. One hour after dropping the car off they called and said the alternator was bad. They had already called around and found the best price for a replacement and gave me a price for the repairs, parts and labor. We were back on the road in a little over 3 hours for an extremely fair price. Highly recommend. Evan Welch. The Woodlands TX

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

The 2nd best mechanic in town, shout out to Martinez, swapped out my twin turbos on my Ferrari F50read more

HIGHLY recommend! Garrett runs a very honest and trustworthy auto shop. He also provides quick…read moreservice and he is a true expert. It's refreshing to meet people like Garrett these days and we met him at the perfect time. We were driving from Dallas to Destin when our truck broke down near Marshall. Everyone was closed on Saturday including Garrett but he answered our call and helped us right away. He fixed our truck very quickly and even called to follow up a few weeks later to make sure everything was running as it should! Cannot rave about him enough. We need more Garretts in the auto repair industry.

customer service from me garret horrible . told me he would fix my car in week and kept giving me…read morethe run around . his exact words was you the one need help so you need to act like it

Lube Master deserves a 5-star rating for its A+++ quality, affordable service and friendly staff…read more Come to Lube Master for a Texas vehicle inspection or routine oil change if you're in Marshall, TX. When you pull up to the shop, you are greeted by an employee and let them know what services you need done on your car. Then, just sit back and relax on the bench outside or the interior seating area. From beginning to end, service was friendly and courteous. The staff thoroughly explained the services to be performed, keep you updated on the job progress, expected time of completion, and gave recommendations on repairs to be done. They get your approval before proceeding with any repairs. With many competitors in the area, they are the most honest, reliable, and reasonably priced. The prices for their services were very fair and they don't force you to overspend on unnecessary repairs like other places. Service was good, efficient, and timely. Because my experience was such a positive one, I will be sure to return whenever I'm in the area and needing an oil change or Texas vehicle inspection. Thank you Lube Master for doing a great job!

Fast, friendly, and services that are reasonably priced. Went by for a state inspection, and was…read morein and out quickly.

Cheyenne fixed a tire on our pickup. Top notch job! 10 out of 10 recommend!!!! Professional and…read moresuper friendly to boot!

Do NOT go here. This place took advantage of my elderly mother and cost her thousands of dollars…read morefor a problem they failed to fix--multiple times. Over three years, she brought her car in three separate times for brake issues. Twice they claimed the problem was fixed, yet her brakes kept wearing out in less than a year. Only on the third visit did they finally say the calipers were bad--something that should have been identified from the beginning. They took zero responsibility for the repeated repairs or the unnecessary costs. She has now spent close to $5,000 on what should have been a straightforward repair. To make matters worse, they tried to charge us around $800 for calipers, while multiple other shops quoted under $500. When I refused to overpay and took the car elsewhere, they voided the warranty on the $2,000 of work she had just paid them for. This experience feels incredibly unethical. I would strongly recommend avoiding this shop and getting a second opinion before trusting them with your vehicle.