The company came to your home to fix dent and scratch. I have a scratch on the front driver side…read more The quote was easy because just need to send the picture of the damage are and they estimate for you. Price is reasonable. My appointment was made on the cell phone. They were not on time but within the hour of the expected time. The repair person is very polite and gives you the time of estimate to complete. The wait for this type of scratch is about 1.5 hours. This paint job has warranty. We were satisfied with their work.

Great communication ! Would call again if ever needed . Polite, worked completed in just over 2…read morehours when estimate from pics was up to 4 hours. Van looks great like nothing ever happened. Areas not being worked on were well protected.

So nice and trustworthy! Felt like they were looking out for me. Like supporting a local business…read morerun by great guys!

Just had my Jaguar repainted by Handley they always impress me the car looks brand new very pleased…read moreand the Employes are all 5 star I am a very happy customer Thank you to all the staff you are the best

Terrible service, terrible quality of the repair and I felt totally ripped off with the price. Took…read moreover 7 weeks to repair the vehicle. It just sat there for about 6 of those weeks. They admitted the parts were not back ordered, they were just busy. They billed way more time than they actually spent on the vehicle. I noticed the next day they only put on one mudflap and the under carriage mud cover was falling down, among other things. I will never use them again and will never buy another Cadillac from Dimmitt. Jamie was my service advisor.

If I could give them a 0 I would. In the end I had another bodyshop to complete the work for 10,000…read moreless than the estimate they created for me from someone hitting me in the driver's door. Items were missing from my car and of course I was told they didn't remove anything but I know when it was towed in there I had 4 carpet mats and when I got it back 2 were missing. So disappointed after driving Cadillac SUV for over 18 years.

I broke the mirror off my vintage Honda Civic. I really didn't think I'd be able to get the right…read morepart. They were so good they found a place that sold older car parts and I got the exact color. They put it on and I'm so grateful to have my car all patched up. Ken Smith and the guys are great. Thank You.

My wife got a little too close to a concrete base for a light pole and pulled the right rear bumper…read moreloose. We tried to snap it back in place and put masking tape over it to hold. It didn't hold and kept coming loose. We had to cut a third off the bumper to avoid tearing it off completely. We got estimates from three places and Carsmetics was lower by several hundred dollars. They also arranged for a great rate on a rental car, even shuttled us to rental car and arranged to drop off the rental car at their office. They were very helpful and informative the entire time. We dropped our van off at 8:30 AM and they said it would take two days. But the next day they called us and said it was ready! It looked beautiful. We were very pleased with the whole process. Highly recommended.

Brought in my 2011 BMW 328i for some body work after being swiped in the passenger front quarter…read morepanel. Mirek's work was outstanding and handled everything with the insurance. I would highly recommend them to everybody. It's nice to meet competent business owners who take pride in their work.

Perfection. Mirek and his team are the best in Tampa Bay. He and his shop did an outstanding job…read moreon my Maserati Ghibli. I highly recommend Mirek for any high value auto.

Outstanding service from Mike. I would recommend Roberts to anyone. Better than I could have…read moreimagined.

Had an accident that required my full front bumper to be replaced. They took it in and because…read moreinsurance took awhile to process the claim it sat there for a week. They finally got the okay to work on it and from there it was just downhill. There was no communication on the status of my vehicle, I had to call in to get updates as it was taking awhile to hear anything. Finally got ahold of the guy taking care of my car and it would just be one thing after the other that now needs fixed, oh and don't think they have the parts on hand, had to wait multiple days for them to receive these parts. Finally got a call that it was done after almost a month!!!! Picked it up with literally no gas in the tank so that was a nice surprise, not. The lady at reception did not seem to care whatsoever. Customer service -90/10...

Let me first advise you that this review is written by a very particular, artistic, and detail…read moreoriented person, me. I've only had 1 other body shop experience here in FL. so far, and it left a lot to be desired; the paint match was inadequate, and they did not heed my warning about removing my bumper to access certain clips from the rear in order to remove a specific trim piece; and by not listening to me, they broke the clips, put the trim back on half-assed, and now there are gaps where there should not be... That was my experience ELSEWHERE... My experience with Surreal Customs has been nothing but great so far (I'm one day from picking my car up). I found them while searching online for body shops who specialized in customization, such as: widebody, fender flaring, molding body kits, customizing bumpers by hybridizing 2 different bumpers - to be merged as one, etc... I had big plans for my car.. I saw their Facebook reviews, and was thoroughly impressed, nearly 5 stars out of half a hundred or so people, that was saying something. I gave the shop a call, and spoke to the owner, he responded to all of my inquiries thoroughly, and I asked if I could swing by to see some of their work in person.. A MUST DO, for any body shop you're considering, as photos never tell the whole story. I visited the shop, met with the owner, he showed me some of the stuff going on there, some fender widening in progress, some paint jobs, a frame off restoration, etc, I was happy to see all of my expectations were confirmed, it looked like they did good work. I brought my car in, we reviewed the scope of work, we priced it, and we were set to go. I dropped off my car, and since I have been kept very in the loop as to it's status, any discrepancies from our original expectations, etc, in the final stages of them making my car ready for my pick up, they noticed a small imperfection had occurred during the curing process of some filler, that was previously smooth (I'd felt it smooth a few days prior when I stopped by), RATHER THAN trying to pass off the car to me w/that issue there, they contacted me, let me know the issue, and let me know they were addressing it, and asked if I could wait one more night, which I gladly will for a proper job. I appreciate the small stuff, which is so sadly not the norm anymore. Things like: not trying to "pass the buck", and standing behind your work, these guys do that, and are stand up guys. My car already looked great when I saw it today, and can't wait to pick it up tomorrow. Long story short, I've seen their paint work in person, LOOKS LIKE FACTORY PAINT, their customization is very good from what I've seen, and their ethics are outstanding, which is probably the most important part. So whether you're looking for a body shop for a simple fender bender, or for completely custom work, I whole heatedly recommend Tim & his crew over at Surreal Customz. Thanks guys!

I'm a picky human being, especially when it comes to my vehicles. I don't trust just anyone, and…read moredo a LOT of research prior to trusting a shop. Now that I've said that - my experiences with Tim and the squad at Sureal have been fantastic. From minor work, like putting a coat of candy red paint on my tail lights to really set off the rear of the car, to reworking fenders to really tuck the wheel and lay out. They're great with communication, and the time estimates have been spot on. I wouldn't go anywhere else. Thanks again for all the hard work and effort.

I needed some bodywork on my Mustang and I researched body shops and drove by a few. The first…read morething I noticed was the professional manner that the shop was in. It was clean, organized and it provided me with the feeling that they on top of their game. I spoke with Robert who was my estimator and I saw he was doing his best to work with me and give me the best price possible since I was paying out of pocket for the work. I decided to give Joe Hudson's the job and the work was on time, within the estimated budget and the quality of the work was professional and flawless. I have friends who work for the dealership that I bought my car from and remarked on the quality of the work and the paint match. They also felt that the price was very fair. I have to say I was shocked when I received a call from Robert who advised me that he had some good news for me. Apparently the company does an audit of their pricing and they were going to send me a two hundred and something dollar refund that that they felt was due me to over estimating the charge for the work they did. I really was totally surprised that they would blind call me to let me know they were sending me money! That is true honesty and customer appreciation! I want to highly recommend bringing your car for bodywork at Joe Hudson's and working with Robert was a pleasure!

I would give these guys 4 1/2 stars out of five. They did a great job in putting my 2007 Acura back…read moretogether after a minor fender bender. They kept me informed all throughout the process with updates. They even cleaned the leather on the inside and washed the car for delivery. It looks like almost a new car. Hats off guys and keep up the great work. TimL