Had my battery replaced, got in within a week from when I called. Good service, friendly staff. I…read morewould go back for service again.

Great people, fair price. Can't ask for more than that. Support small businesses before everything…read moreis corporate.

Highly recommend. Bike rips now. Quick turnaround. Transparent pricing. Awesome suspensionread more

Wow! what a huge difference the new suspension makes. 1st time I rode after the new set-up, I was…read moreriding over some large rocks/obstacles and reflexively preparing myself to contain the bike jolting around on me and nothing happened! The handlebars barely moved. It felt like I was just riding down the road! the bike just absorbed the punch I was ready to take. I mean that's what you pay for, but call me surprised. I didn't know what to expect, but I sure liked the outcome. It will definitely make you a better rider. Much more capable of tackling difficult, bumpy terrain. Thanks 707 team. you guys are great. Shout out to the team for being so kind to my special needs son who accompanied me to pickup my bike from the shop. Gave him a t-shirt and lots of high-fives.

John is friendly and full of information about all types of motorcycle repair whether it be German…read more, Japanese , American or Italian he's got answers. I bring my BMW in for service often and he's always done a great job at a fair price. I'd recommend Sonoma Moto to anyone looking to get work done right at a fair price. Great guy!

Very knowledgeable and honest giving quotes for services, went to inquire about repairs on a 1984…read moreYamaha Jog and was presented with a quick reply and very insightful information on how to proceed

From out of town visiting friends for the week My Road King…read morewent into limp mode and towed over there to Sonoma County Harley Davidson. Kathy did an outstanding job getting the bike checked out and repaired in no time. The shop also spotted some other maintenance items to get taken care of when I get back home to Grass Valley These are good people you can trust your bike with - Kathy is the best!

Sales wasn't helpful and didn't have what I wanted. They wanted me to get something bigger and…read morewithout a test ride. Parts department however very helpful. Unfortunately the guy with the most knowledgeable is no longer with them.

Blames custmer and puts 10 year old tires on bike as new! POS, over charged and rode the bike in!…read moreAfter complained put me back of the line 6 weeks!

Everything I bought and verified through Folsom Harley would fit my bike. (07 night train) Rotors…read moretail lights. None of it fit. Steve is amazing, Dialed me in, installed the correct parts, custom-made some. I'm excited for the summer! Shop rates are fair too! He was recommended by my brother and mechanic of 40 years that doesn't wrench anymore. Thank you S&J! You will be seeing more of me in the Future!

I brought my forks in for new oil seals and seal savers put on ,I bought my bike from north bay…read moremotor sport so there certified ktm mechanics.and they have worked on my forks in the past..she told me 4 days I said I'll be back in 7 ,sounds great.6days goes by I call and I was told that there was an emergency and they couldn't get to my forks,(1.5 hrs labor I might add.) she said they will be ready on wed I say ok, this is right be for Labor Day , Thursday rolls around I call again, now she tells me the ktm specialist went on vacation and the guy working on them doesn't have the right tools,and he can't put them together otherwise he will mess them up,so they are waiting on some special tool,I'm getting nervous now I call on Tuesday after Labor Day and they got the tool and he will get them together and call me ,another week goes by 3weeks total now, I call on Friday she says he got the wrong tool..omg really I said I will be there by 3pm to pick up my forks and bring them somewhere else, she said ok. 2 hours later I get a call and miraculously my forks are ready and there going to give me half off on labor, I ask wow how'd that happen if you didn't have the right tool, she says we got motivated ,omg really so you couldn't get motivated before, she says well our mechanic got motivated, wow are my forks going to be ok, she says there fine don't worry ,famous last words,put my bike together and the top adjuster on left fork won't turn and right fork spins freely, omg ,I go riding on fire road teaching my daughter how to ride and 1st mile oil starts pouring out top of left fork, omg I'm going postal at this time it's Sunday now so I go in on Tuesday an tell her what happened and how I'm not happy with how they had some kid throw my forks together because I was sick of waiting , she chuckles an said no no that didn't happen looks at left fork an says oh what happened and then, brings my forks in back, mechanic comes out hr later an gives her broken parts,she says to me ya look here is your problem , I said my problem? I brought you my forks leaking from the bottom after you gave them back to me they started leaking from top she smiles as she is holding these parts like I'm going to do something with them, gone way postal now I leave after telling her I'll be back when my forks are in the same working order. Another week I pick up my forks and my new seal saver on left fork is trashed , looks older with cracks and gouges out of top lip in 3 spots the one on right fork looks new, maybe they needed to hack up every part of my new fork parts and make not 1 thing they did is,was good service..... I have spent thousands over the years since they 1st opened, never again will I trust any part of my bike in there mechanics hands.. Thanks for the reality check north bay hack shop,,, Truly your Brandon N

The first and last time I will take my bike in for repairs. Came in for maintenance and repairs and…read morewas given a "high" estimate which they told me they normally do, to be on the safe side, it should end up being less. They called me to inform me that it was going to be more than originally estimated but we agreed to leave some work undone to keep costs down and stay at the estimated price. When I go in to pick up my bike it ends up being $350 more than their original "high" estimate! I understand that things can come up but our phone conversation conveyed that the costs would be near their estimate (mind you, it was supposed to be high to begin with) not hundreds of dollars over. Very disappointed.

I needed an oil change and came across a coupon in my local business ads for this place. So i…read moredecided to give them a try. From the start, phoning in for my appointment, I was greeted with great customer service. Something that is unfortunately almost non existent these days. Upon arrival for my appointment I was met with the same great customer service. Plus a bonus treat for me, a shop dog who kept me company while I was waiting. This is a small independent shop who is really there to take care of their customers. They're not about upselling you or charging you for things you don't need. As a woman it's hard to find shops that you can trust, let alone enjoy patronizing. So I was delighted to find these guys. I went in for an oil change and I received an oil change. None of this, "oh by the way you need" or "you should really consider" I usually experience. They were helpful and answered any questions I had. The timing was as to be expected, ready on time for my scheduled service as well as the typical service time. I highly recommend these guys and will definitely be returning for my future service needs!

This people always act like they don't wanna be there. I understand it's a job but as least be nice…read moreand respectful to people. I come regularly and the last couple of times we're not the best in customer service. Not coming here anymore, they make it seem like they are doing me the favor but in reality I'm paying for services.