I was a patron here Sept11/12 return and was not only…read moreracially discriminated against by one of the employees Anthony working at the front desk, he proceeded to overcharge me, grossly. I would like to thank Freya for helping me out and getting me situated

The staff is always friendly and helpful. I been there many times in the last 6 months. On May…read more2nd I showed up 5 minutes before closing to by riding pants and they stayed open until I left with my purchase. Thank you guys. The riding pants worked amazing on my long ride.

I bought a 25-year-old campervan on Craigslist with good bones but a lot of issues and RV…read moreSpecialist/Curtis has been a reliable partner in the bringing-the-old-van-up-to-snuff project. It seems like a lot of RV shops and mobile mechanics have their share of excuses why they can't help with your particular problem, and blame it all on your camper's brand or age or whatever. None of that from Curtis. If there's something that's beyond what he can do (and there isn't much), he'll propose some creative workaround that gets you what you need, simply and pretty inexpensively. And I respect Curtis' professionalism and that of his mechanics, and his clean and organized shop that doesn't remind you of a salvage yard (like some). I'm so glad to have found this shop, and would wholeheartedly recommend it to everyone with a camping vehicle.

Friendly and knowledgeable. Curtis installed a tie down…read morefor my truck camper and gave me good advice on hooking everything up.

**Highly Recommended!** Over the last two years I've…read morevisited Campway's Truck Accessory World in Santa Rosa, and I couldn't be more impressed with the service and products every time! The Cass and the rest of the crew were incredibly knowledgeable and helped me find exactly what I needed for my truck. I've purchased bed mats, a safe, tonneau cover, and LED lights for our Jeep and F-250 Tremor. They carry a wide range of high-quality accessories, from tonneau covers to custom racks, and they took the time to explain the options without pressuring me. The installation was quick and professionally done, and they made sure everything fit perfectly before I left. Their attention to detail and customer service is top-notch. If you're looking for a place to upgrade your truck, Campway's in Santa Rosa is the best choice. I highly recommend them for anyone in the market for truck and Jeep accessories! You'll be in great hands with Cass and crew!

I bought my Snugtop campershell from campway in Santa Rosa last year for my Tacoma. Ive had to take…read moreit in around 7 times to have them fix a leak which still hasn't been fixed. They sent it back to the manufacturer and im coming up on 4 months sense theve had it. At this point i just want my money back but was told thats not an option. Just some food for thought. Its been a nightmare.

We ordered the new Espar AS3D2L heater kit from Van Land feeling they offered an installation video…read moreand help if you have trouble installing. We "thought" it was worth the extra money than ordering directly through Heatso. First of all, just order it directly from Heatso. Kits vary regardless and our kit was drop shipped from Heatso. Second, the installation video is for the S2D2L, not the new unit. Per Jeremy, in an email to us it's essentially the same. It's not. We had to request access to the video link or pay $29 to watch it. Which that same installation video is up on YouTube for free. Third, when we reached out to Van Land about missing items in our kit and a short hot air vent hose, we did receive some responses initially, promising to help get the missing parts. As we continued our install, we realized we had more missing items. Jeremy was traveling so I began to email both the admin and office email he provided in his out of office message. Upon our last request with all the missing items, communication stopped. No response from either email. No support offered with the installation. No reply to my request for a status update by email. Very poor customer service and really disappointed with this experience. They were happy to charge extra for promised additional services but never delivered on it. Summary, we had to spend more money buying additional parts that were missing in our kit and referencing another YouTube installation video (thanks to Seeker Collective, their kit was more like the one we received). So save yourself the extra money and buy direct. Skip this middle man.

My experience in building my Mercedes Benz Sprinter emerged horrifically different from the Van…read moreLand Jeremy presents online. In my experience Jeremy's content push mesmerized and distracted me from his inability to follow through on my van build that cost me tens of thousands of dollars leaving me and the manufacturer of the parts he sold through his online store cleaning up a mess. This is not all, Jeremy failed to return or pay for my new OEM Mercedes Sprinter parts to be "repurposed" as Jeremy put it, to other van builds. Jeremy pointed my OEM parts out to me in his O'Hare Ct warehouse assuring me they would be safe while he consigned them as he attempted but never completely followed through on amending my botched van build. Unfortunately, my OEM parts were never returned, and I was never paid for my parts left in his care. I am now a victim of what appears to me to be my experience: a high-end Mercedes Benz disappearing parts scheme to which it is now my mission to inform every Mercedes Benz Sprinter dealer in the bay area about my experience. I wonder whose van builds my OEM parts happened to land in? Did these unknown victims know they were possibly sold my unreturned parts? I wonder how much they paid for them? If I would have gone directly to the parts manufacturers he used for my build rather than to his online Van Land store and YouTube channel I would have saved his 25% MARK-UP and never had my parts disappear from his warehouse! I consigned my new OEM Mercedes Sprinter parts with Van Land to be "repurposed" as Jeremy put it, to other van builds. Jeremy showed me my parts on his storage rack in his O'Hare Ct warehouse assuring me they would be safe while he consigned them. After two years past I asked Jeremy for my OEM parts and or money and he said he never had them, and suggested I pursue litigation. I contacted the California Bureau of Automotive Repair (BAR), and the state of CA BAR investigated my claim and successfully negotiated an agreement with Jeremy and Van Land where Jeremy agreed with CA BAR to pay me for my OEM parts. Unfortunately, Jeremy has failed to fulfill the agreement he made with the state of California BAR. I find it hard to believe (as it would hopefully be for any consumer) that a small business owner would defy an agreement with CA BAR - "our - the people's" California consumer protection organization! I truly believe the court will swiftly enforce what Jeremy agreed to with the State of California BAR. Jeremy does not care about my property, and he did not fulfill an agreement he made with the State of California's consumer protection division - this is highly concerning! Reading other one star reviews it appears others feel victimized? Could we be well on our way to a class action lawsuit which will hopefully, for all future consumers, end what may be serial victimization?

By far the best shop in the north bay to pick up supplies to detail your car. Not much to say…read moreexcept for they have the best prices and the most knowledgeable staff who love answering questions. If you drop by looking for a specific product ask them if they carry it because not all products are on display

These guys are like clockwork. You show up, describe your issue, they get the product to solve the…read moreproblem off the shelf. In there yesterday, show them the stain, they recommend product. Turns out I already have one of their products that will do the same thing. No pressure from them about buying another. I've been in at least 3 times the last year during the pandemic and keep going back.

Absolutely Worth the 2-Hour Drive - Best Dealership Experience Ever!…read more I had been hunting online for a Street Triple RS for what felt like forever. Everywhere I looked, sellers were asking new bike prices for bikes with sky-high mileage--totally unreasonable. Then I found Factory Powersports. I messaged Juan about a bike they had, and right from the start, everything felt different. Straightforward, honest, and helpful. I made the trip down from the Bay Area, cash in hand, and wrapped up the paperwork with Rebecca in just 30 minutes. No games. No pressure. Just fair pricing, knowledgeable staff, and a dealership that actually respects your time. This is exactly how every dealership should operate. Worth every mile of the drive--I'd do it again in a heartbeat

My Superduke was sent here after a tip over at the track while it needed a maintenance. It did get…read morethe maintenance it needed and new drain bolts and a new tire. Here's what went wrong. They missed the bars being bent. Missed the forks being misaligned. Missed the foot brake lever being bent. Missed the wind shield frame being bent. Replaced the stator side gasket with a new one that now leaks. Didnt even clean the dirt off the bike. Will never return to this shop. Id give 0 star review if I could.

Honest mechanic, clear estimates, fair pricing, great communication, and good work that has been…read moresolid for us for multiple VWs and other vehicles too. Highly recommended across the board - thank you, Laz.

Outstanding place. Needed to replace my radiator and needed it done in one day. Everywhere else in…read moretown either didnt have the part or was telling me that they couldnt do it on a Saturday and theyd have it in a few days. This guy replaces it in 30 minutes and gets my car ready for the thousand mile road trip that I just successfully finished with the radiator he installed. If you need anything these guys get it done.

Fast and easy battery change right to it and got it done in a timely manner. Very professionalread more

5+++ stars for Daniel G. (Santa Rosa Avenue) I bought a battery for my car and he help me to…read moreinstalled it in my car. Not all autozone does that. Usually after you bought the battery you take it home then after you take out the old battery you bring it back to the store to get your money back for the battery recycle. Autozone is my automotive store for many years, but today is the very first that someone help.