Brought my truck to Willowwood Service Center for a state inspection and specifically told them…read morethere was a loud metal-on-metal clanking sound coming from the rear whenever I went over bumps. I wasn't vague about it -- I clearly explained the issue and expected at least a basic attempt to identify it. The truck passed inspection, I was charged (including an extra fee for using a debit card), and I was told they couldn't find the noise. After moving out of state and getting the truck inspected again, the problem was identified almost immediately: a bad sway bar bushing causing the rear suspension to rattle around. Obvious enough that another shop spotted it right away. So I'm left wondering: how does a shop performing a state inspection miss a suspension issue I specifically pointed out, involving a loud metal-on-metal clank, and then charge extra on top of it? If you bring your vehicle here with an actual problem, you may want a second opinion.

Welcome Mays chasers…read more. Anyone with a car past 1970 beware. Went in for state inspection with no warning lights, no squeaking noises, or anything. Left out the door with tire pressure warning lights, light bulbs not working and brakes squealing. Brought it back the next day, they claimed the car was too advanced for their knowledge. Almost 60 bucks to replace a light bulb and charged triple the price of brake pads to replace them. Lastly they charge a 3% fee on all card transactions and they don't accept American Express cards. Will definitely not return there again.

Was able to beat the rush first thing in the morning for State inspection. Got my car done in less…read morethan an hour thanks to being the second person in line. I appreciate they let you drop your car off.

Went to get car state inspection, technician took three minute to look at my vehicle. Failed…read morevehicle light not working and bad breaks. Took vehicle to another services center and car passed. No light out and breaks were in very good conditions. Try to get to spend 500.00 on repairs I did not need!

I've had nothing but positive experiences here. They're honest, straightforward, and never make me…read morefeel like they're trying to upsell or rip me off.

Please find Last week, my client brought her husband's Lexus 350 to the establishment for an oil…read morechange. After the car was kept for two days, the technician responsible for the oil change neglected to tighten the washer and oil plug. Consequently, my client returned with a significant oil leak, which could have potentially caused severe engine damage. To exacerbate the situation, when my client informed management of the incident, the technician responded with a dismissive remark, suggesting that such occurrences are commonplace. This unprofessional behavior and lack of concern for customer service are unacceptable. I strongly advise you to seek alternative vehicle servicing providers to avoid similar situations. somewhere else to get your vehicle serviced so you can avoid this happening to you

I can not rave about this place enough! Coming home from the beach and we got a flat tire - this…read morewas the only place that squeezed us in no problem. Everywhere else was two days. Not only did they fix our flat tire after an exhausting trip they were so nice, friendly, and very fast and no up charge! If we were local It would be my new spot! Highly recommended! Thank you guys you got us back on the road.

I purchased new tires and had an alignment in Jan 2026 by NTB. In mid-February 2026, someone drove…read moreinto my vacant car, in a parking lot, damaging my passenger side/front bumper and shattering the headlight assembly; causing my steering wheel to be turned (while my wheels were straight). The other driver's insurance company refused to do an internal check of my suspension, alignment, etc. and only fixed the bumper and headlight. After I got my car back from repairs, I took my vehicle back to NTB on Debaun Loop and they took care of me with no problem. Chris and his team were very friendly, got me in and out, communicated to me every step of the way, and eased all of my concerns. I truly recommend NTB on Debaun Loop for your automobile services.

The customer service here is phenomenal…read more True Honest brokers who go above and beyond, even if it's just a state inspection. My family will continue to use Davis! They have excellent communication skills and are not pushy like some car care businesses.

These folks will squeeze every penny you have. I had a car towed there because my serpentine belt…read morefell off. A serpentine belt is $20 on Amazon. A couple of pulleys and a tensioner maybe a hundred bucks. These guys want $1200. $100 of which was their professional diagnostic fee because apparently I need a professional diagnostic to tell me that something fell off the car. That was the whole reason why I brought the car in the first place! They said there were no coupons they could offer to lower the price, but they did take the hundred dollars diagnostic fee off after I complained about the price. A few days later, they decided to email me some coupons for any service which I took as a complete slap in the face. Please anyone reading these reviews do not take any business to these crooks unless you have unlimited disposable income.

Great experience. Fast with pleasant employees! I didn't even get out of the car. They also…read moreinspected and basic maintenance points to advise for future maintenance.

Here waiting to open Service Mgr. came out said he cannot take my f250 ..... too big for his lifts…read moreto handle what kind of service ship is that just lost my business today oil change, rotation of tires, and alignment . DONT EVER USE THIS BUSINESS IF YOU OWN A F250 large truck

friendly but lacks follow up with staus of vehicles. I think they are good mechanically.read more

Needed to get my car inspected. I got there early and they inspected it while I waited. I got a…read morepassing inspection and paid $20. A bargain in my view, where some other places give you a "free" inspection but then discover some expensive repair (like new wiper blades that cost $50). My wait was under an hour. In a nutshell this place is humble and honest.

July 26th, picked up my car at another shop, 2300$ had a problem in the parking lot left it, they…read morewanted 2800$ more to fix. Once again, I go to first landing, drop it off, got the call back 2 hours later, loose belt, its ready. Im STUPID, I was trying to save money and got robbed. People are complaining about labor costs, take your car to 1st landing get it fixed in only one visit. Professionalism is cheaper the fast and half ass. Skilled techs top line equipment repairs done once. I was stupid, don't be like me. First Landing auto is NO#1.

Highly recommend not taking your car here . Due to the location of this place, they take advantage…read moreof people with high labor cost and high parts cost. They wanted to charge me $2,200 to change out O2 sensors. They wanted to charge me over $600 for the parts and almost $1,400 for labor. I ordered the parts myself for $200 and changed out the O2 sensors in less than 30 minutes. They tried telling me the labor is high due to the fact that it would take almost 4 hours to get them changed out.