Scammed us. Charged us 90$ for a flimsy pipe and a small box for it. Also remember these guys being super creepy towards some of the cal student women when I would come here. read more

Fast, professional and has some of the coolest glass around. Thank you for the cool drop mat, Big Al! read more

Big Al's Smoke And Gifts - Big Al's - Tobacco Shops Near Me - Berkeley, California

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I purchased Two (2) Latticinio sherlocks from this guy and when i recieved the shipment only One (1) sherlock was in the box. Guy ripped me off for half of my order. Then didnt pick up the phone when i called and has no answering maching. I had to contact the credit card company to resolve this transaction. UPDATE: The merchant emailed me back later the same day and said he checked his security cameras and indeed one latticino was excluded from shipment, He immediately shipped the second half of the order without question. Thankyou! read more

George was amazing gave me great recommendations and amazing deals. I enjoyed my experience and would recommend this shop to anyone

I went in looking for an easy to clean, personal bong for less than $150. George let me look at all the expensive pieces before pulling out this curvy piece with a percolator. He even helped me find a matching bowl. Always good service and a kind price for beautiful, functional glass. I come to Big Al's anytime I need to replace glass or get a gift. read more

Big Al's Smoke And Gifts - Glass bubbler shaped like a lava lamp with pink accents and a percolator - Tobacco Shops Near Me - Berkeley, California

Super nice front desk employees They got u with what you need. Not too far from campus. read more

Big Al's Smoke And Gifts - Tobacco Shops Near Me - Berkeley, California

I've been going to Big Al's over the past 2 years since moving to Berkeley and I can say with absolute certainty that this store exceeds all expectations for a business. George and Paul have helped me out time and time again, not only are they immensely knowledgeable about their stores selection but they offer complete honesty and transparency for every transaction to ensure you leave with nothing but the highest quality product. I would encourage anyone in the area to check out the store, as they offer an inviting atmosphere, great prices, and a sincere desire to ensure you leave happier then when you entered. read more

I had some questions about my online order and Brian picked up the phone. From the start he had good vibes and knew my order. He was cool enough to send me videos of each product and is very knowledgable of the inventory. Customer service was A1. Big Al's has a huge selection and prices that I don't see on any other site. Brian was a huge help with my order! Definitely worth shopping here! read more

Fantastic shop! George hooked me up with some great pieces from Zafa glass last fall. Great selection, patient and knowledgeable staff who took their time showing me the glass I was interested in. Got a killer deal and both pieces hit great! Thanks George and Big Al's! I'll be back read more

Big Al's Smoke And Gifts - Tobacco Shops Near Me - Berkeley, California

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Paul and George are fantastic human beings who gave insightful suggestions and answered all our questions! There was such a cool selection in the shop and all the options were great value. Thank you so much! read more

The people here are Hella chill Paul has a really good customer service and got my shit done quick

This smoke shop has the best glass!! Brian helped me pick out the piece i've wanted for months. If you're in the area definitely stop by for the best service! read more

Incredibly beautiful glass and amazing customer service! Very welcoming environment and workers are gracious in accommodating what you're looking for. read more

Service was amazing! George and Paul were super helpful and found some amazing gifts! Love this place

Huge selection and great price. Best smoke shop in Berkeley hands down. Geroge and Adam are the truth!

Best smoke shop in the bay Brian And George are the guys if you need some really quality glass and a great deal!! Huge thank you for hooking it up with the US Tube ash catcher and downstem. It only makes sense to hit the true Berkeley smoke shop to complete my Berkeley made glass setup. read more

First time at this hidden treasure in Berkeley! Great experience. George and Brian were awesome! I definitely will be back again! It's definitely worth a stop in! read more

I came in to buy my first bong and had a lovely experience. Not only did I love browsing and appreciating the level of artistry in the glass (including some local Berkeley glass artists' stellar unique designs!), but I received a wealth of information about the quality of pieces and how to enhance my smoking experience from George (super attentive salesman!). I love that they have pieces for all price points. Made me want to save up for something nice! The vibes were right. Regulars were stopping in to say hi and chat it up--friendly folks. read more

Excellent service and attention. George showed a wealth of knowledge for the amazing selection of artisan pieces offered. The value of service and happy vibes in the store made my first visit to Big Al's highly recommended. read more

Came in looking for a good bong selection, but also received some of the most knowledgeable and kind customer service from George. It was beyond customer service even, it was just a genuine person helping someone else out. That is how you know you have found your go-to shop. Will definitely be coming back next time I need anything smoking related. read more

I love this place! Everyone is so friendly and helpful - especially George. There is a great selection of products and at good prices.

Stopped in @Big Al's for a new dab rig and I had a great experience with George, he really knows his shit, gave him a budget and he even gave me a discount on some of my items! Definitely coming back again, super friendly and great vibes. Has everything you could possibly think of. read more

Big Al's Smoke And Gifts - Tobacco Shops Near Me - Berkeley, California

Big als has been the go to smoke shop in the east bay for years, and theres a reason for that. The selection of glass is unbeatable. They carry all the top brands and some great local stuff. Pricing is also incredibly fair. Immediately welcomed in by Sam and David I believe, very helpful and they know their glass. Really the only place you should go if youre looking for a new piece. read more

I have been going here since 1996 and today they did not disappoint!!!! I was looking for a specific water pipe that has probably out of circulation since 2007. I showed them a basically napkin drawing of what I had previously bought from them in 2007. The man behind the counter said I believe I have one of those up stairs. About 5 mins later he said I found this buried deep in the back. I couldn't believe he found 1!!!! I smoked out of it as soon as I got home and literally brought me back to the early 2000's. I plan on packing this up and putting it in my safe only using for special occasions!!! read more

Big Al's Smoke And Gifts - Tobacco Shops Near Me - Berkeley, California

Love this place! George was the absolute best and was so helpful! Helped me pick out a bong and gave a us free bowl.

I've been coming here for years. I moved out of the east bay into north, then came back after a year and half. I hadn't gone back to Big Al's until recently. They recognized me and were super nice, like always. Kudos! Also, if you can't afford something, they'll negotiate and almost always have the best offers... compared to the other smoke shops nearby. They're also always full stocked. Good vibes read more

george and adam are the best!! thank you! their service is so amazing and they are so considerate

From the minute I walked in, the guys at the shop were ready to help me and let me explore the shop selection before getting into specifics of what I needed/wanted. They let me water test a couple to get me the full experience. I walked out feeling like I got the perfect set for myself. I got an amazing deal from them, they really take care of their customers and know what they're talking about. Anyone considering coming here should try it out!! I'm definitely coming back for anything else I might need in the future! read more

Big Al's Smoke And Gifts - New glass! - Tobacco Shops Near Me - Berkeley, California

Not only is the glass high quality and different but the staff is attentive and helpful. George was so great and we can't wait to be back! It'll be our new go-to place, don't miss your chance to check it out! read more

Good knowledge, great customer service, large variety of product. Found 2 great bongs and an ash catcher thanks to George and Paul. Would come back again. read more

Best smoke shop in the east bay hands down!! They have always taken care of my paraphernalia needs with great customer service and fair pricing. Paul went above and beyond in helping me figure out what I needed in order to get my bong back to its original glory. This in turn saved me from having to make an expensive purchase. Folks are friendly, knowledgable, and the vibe is always positive! Keep up the strong work fellas!!!!! read more

Go see my man George he'll hook you up good vibes, and good music. I felt welcomed as fuck when I first walked up in dat bitch!

Best smoke shop in Berkeley. They have everything you could ever need. George is amazing and always helps me find what I am looking for. 10/10 read more

Best smoke shop in the bay. Went on 9/20 and they had the biggest selection with the best prices I've seen in the area. They have great deals and their website is also very useful. The staff is very friendly knowledgeable and makes you feel at home. Owner and managers are all very friendly and helpful. Would not go to any other smoke shop. read more

Always great to visit with the 420 crew! If they don't have it or can't get it, you don't want it! Vape pods are now the thing. There's a huge selection of batteries and 3rd party flavors. The squad here has inhaled nearly all of them and like fine wine, can give you their tasting reviews. read more

Head shops are notoriously not that legit. Whether it's janky ass products or people working there...something's not to be trusted. George and Co are LEGIT. From the companies they source to the way they do business. SALUTE read more

First purchase. Friend broke my bowl. They sell fake Illadelph bowls... Mine seemed off at first but I gave them benefit of the doubt. I go to clean it, and the glass around the bowl hole just shatters... read more

I break bowls all the time and these guys never fail to help me out. Met George for the first time today and the customer service was stellar as usual! Big shout out to Big Al's read more

Big Al's got some awesome glass from artists all over the country. Such a cool place w great employees that work to make the customer as satisfied as possible. If you're looking for some serious glass at good prices this is the place to come to without a doubt. I walked into the store without the intention of buying anything. But after talking to some employees they spotted me a great deal for a matching AC and Slide set that I couldn't pass up. I had such a good experience and shout out to George (I believe it was). He a G fosho. read more

Big Al's Smoke And Gifts - AC and Slide - Tobacco Shops Near Me - Berkeley, California

George and Paul are very welcoming to the shop. They had everything my friends and I needed and we came out with things we didn't know we needed. Loved the experience and shop over all Thanks guys read more