Came into Hi Fidelity Cannabis expecting a chill dispensary experience, but the manager completely killed the vibe. Staff seemed nervous around him and when I asked a simple question about products, he responded with attitude like I was wasting his time. The flower was decent, but customer service matters too -- especially in a place that markets itself as welcoming and premium. There's a difference between being direct and being rude. I left feeling uncomfortable instead of wanting to come back. If management treated customers with a little more respect, this place could actually be solid. read more

This is my second time coming back here and the prices are still some of the best I have seen. We are from out of town and we get pretty good rates on pre-rolls here and well as loose flower. The guys in the shop are friendly and helpful. Parking will be a challenge as its a college town and options are very limited; I had to park up a couple blocks. If you are visiting the area definitely stop as I have been to many shops and you get a better value here. read more

Staff are super awesome and friendly but who Evers keeping stock on the concentrates is slacking bad or something since they always run out of raw garden diamonds and another one that a couple local people like me and some friends or another few diamond heads that buy em out before the end of the month and not have any restocked soon for our dabbing needs making us go farther for Dabs then usual , the value and quantity of the raw gardens and the diamond Dust from mendo Farms is epic and we just keep buying them out and we're not the richest people tell ya what lol . read more

Update: I now go to HarborSide in Oakland. Much cheaper, they have discounts often, and the second time I came in, the guy working there instantly recognized me and asked if I wanted to take home some coupons/free pins they had. Nothing like the coldness and the anti-community I was shown by Hi-Fidelity. 7g at Hi-Fidelity is $70 miminum, as of at HarborSide 7g was $15. Don't waste your money and your smiles any longer. read more

I came here for one thing and found it. The people were totally nice and knowledgeable. Other than this product, I don't know if I'll be back. The shop is nice and clean and the people working there are well informed. I liked the way their cases were set up. But I know where to go to get the one gummy that I'm looking for. I can't wait to visit again. read more

Hi-Fidelity Cannabis Shop - Selection of goods sold. - Cannabis Dispensaries Near Me - Berkeley, California

Nice place good customer and weed. I will definitely come back and recomended others as well

Nice place right on Berkeley campus. Parking can be challenging but I bet most customers are Berkeley students. Clean space easy to navigate good selection. Nothing fancy. read more

Expansive selection of pre rolls, resin and edibles with staff who knows products-helpful to have advisors with straightforward recommendations+ 10% discount for students. Parking nearby but don't expect EZ dash in. Pricing seems A ok. read more

Fraudulent merchant alert. Bought disposable pen, it did not work, required a needle to be stuck in it every few minutes. Manager refused refund. read more

high teenagers at mcdonald's give better service for less, sure it's a dispensary but y'all have got to wake up like WOAH! literally just go up the block to apothecary read more

Everywhere should have a hi fidelty . Chill place with lovely options and helpful people read more

Hi-Fidelity Cannabis Shop - Me and the man in charge - Cannabis Dispensaries Near Me - Berkeley, California

Their overpriced items have an EXPENSIVE tax and when asked why (with a nice tone) in order to know a little more information one of the girls responds with "then go somewhere else". There's better places down the street with better service, better prices and better quality. read more

This is the slickest retail Cannabis operation I've ever seen. A very well laid out store. Sort in the Best Buy model of retailing - staff all dressed alike and friendly. The merchandising was excellent. The cards describing the flower varieties were brief and informative. Clearly telling the strength, side effects, and character of each strain. There's no way the bud tenders can really know all that for the rapidly changing inventory. Since the end of prohibition in January many of the old school dispensaries have had a hard time adjusting. And they tend to be off in industrial areas with nothing much nearby. This is right in the heart of Telegraph, blocks from Cal. Good product and prices too! read more

an excellent shop!!! fine selection of everything!!! all workers, were very helpful and friendly. read more

I usually get a $35 eighth and a $12 preroll. They don't have tons of options for flower but I always find one I like. Everything is in a display cabinet again the wall that you can look at on your own. For flower, a nug is on display next to the jar for you to see. Once you find one you like, you tell the cashier, they get it from the back, ring you up, and you're on your way! P.s You accumulate points every time you spend money that you can use on your next purchase, save your point to get more money off. read more

Hi-Fidelity Cannabis Shop - Cannabis Dispensaries Near Me - Berkeley, California

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Been here a few times, one of the girls is awesome and very helpful. For a small shop they have a good overall selection of vapes, edibles, and flower. Typically this is my go to spot but was out off on April 2 and 3 with bad outdoor service. A few times I've been put off from the guy at the front, I think I'm done going here after about five or six times. The other day, some dude just sit on his phone out front at the table. He makes people wait when the store is empty. I'm going to the PCC place with down telegraph. More attentive at the front than this place. The staff inside is good, but this guy is on the front lines of the customer experience. I'm a good customer spending about $200 every time I come in but dunzo. read more

Knowledgeable staff, cleans space and they make visiting an easy and fun time. Easy parking

Dropping my beautiful daughter off so she can go do her demo. I've never been in this club I should go check it out but there was no parking because it's in Berkeley. Well just found a parking spot so maybe I walk back. And see what's going on then I'll update this alright have a good one read more

Hi-Fidelity Cannabis Shop - Go get your Kushy Punch and orger goodies. 10.26.2018 Saturday - Cannabis Dispensaries Near Me - Berkeley, California

Was my first time at this very cool,dispensary everyone , from security to registering with the front desk everybody I came in contact with were warm and & so welcoming they put me totally at ease.. Ari, my bud tender, so patient & very knowledgeable , about all the different choices and products they have. trust me I didn't make it easy with my inept descriptions of what I was looking for and even with my tongue tied-ness he still took excellent care of me and I am very very happy with what I purchased and I gotta say he was on the money. I will 100% be coming back. They have some really wonderful choices & products you won't see at other dispensary's and other than it can be somewhat tricky to park it's well worth it . Thanks Hi-fidelity and a special Thank you Ari F. you're a rock star. read more

Rude people. Good luck with this approach. Get to know your customer, you're in a tourist area filled with many sorts of different people. Tell your workers to leave their judgements inside the break room. read more

Just came from this place today and man the lady I got was a bitch! some latina obnoxiously rude ass female. I just had some questions but it sounded like it was such an inconvenience for her to answer them which made me resistant to even working with her. She called me indecisive in her own words "passively" just because I am inquisitive about a product does not mean I am indecisive. She just looks like she hates her job maybe her life. Straight lower case "l" in that word on the real. She would not answer my questions. Instead took actions that would lead me to deal with others.All the other staff seemed chill. From the guard to the guy at check in to the lady I was so relieved that took me when the girl I am speaking upon (yes I said girl cuz she surely acted like a child) was dealing with another customer. Anyways I had my time to warn people. The older white lady was hella nice who dealt with me a little quirky nonetheless but hey I have been told I am unorthodox in ways so hey I aint hating . But she is the reason why your asses didnt get one on the real. read more

Hi-Fidelity Cannabis Shop - Cannabis Dispensaries Near Me - Berkeley, California

Expensive and all the menu prices are before a 30% tax plus a 3.75$ card fee basically expect 6-10 dollars extra on top of menu prices good variety and quality saves them read more

I was in Berkeley months ago and found this place accidentally, so I decided to check it out. I figured it was a good time to buy one of my favorite Chemistry brand cartridges while my wife was shopping elsewhere on Telegraph. While I was there, one of their kind associates highly recommended I try another "premium" cartridge brand called Eden instead since they didn't have the item that I was looking for. And so I spent the premium Dollars but the minute I stepped out, I realized the thing wasn't working. That can happen. So I went back in, and explained the situation. It took two or three people working there going back and forth in their office to finally replace my defective cartridge. So far, so good. I drove home (an hour away) that day as a happy customer. Less than a few days later however, the cartridge stopped working. And I had hardly even used it. I looked Eden up online and contacted them and was told that I had to take the cartridge back to the place that I bought it from for a refund. So I put the cartridge in my car, thinking that the next time I'm in Berkeley (which is not that often), I would do that. It took me a good couple of months before I made my way to Berkeley. And so I was excited to finally get to replace my hardly used defective cartridge that I had paid $60+ for. But apparently that was not going to be the case. The manager lady basically said there is nothing she can do for me, because "that's the law", and that "there is no returning in cannabis". But I explained that in this case they sold me a defective product and the manufacturer is directing me to them. And she responded that they no longer work with Eden (due to all the defective products that they had to deal with) and again that I was out of luck since I didn't call the store to inform them at the time. I was not going to let this ruin my day, so I accepted the painful fact that I was screwed out of my pocket by both Eden and Hi-Fidelity and went about the rest of my day. Needless to say, neither Eden nor Hi-Fidelity will be getting my business in the future. -------------- 2/6 edit - changing my rating to a fair 3 stars because of the manager's timely response, and because I realize I was somewhat at fault too. Still, I much prefer the setup and the vibe at other dispensaries like Apothacarium in the City or SolFul in Sebastopol. read more

Just really displeased with the custom service here. Tried going here with my girlfriend today and 0% of our experience was positive. I asked politely if I could wait with my girlfriend (who is new to cannabis), even though my ID had just expired. The door man said no, which I understand, so I waited outside. I could tell my girlfriend was worried about going in by herself, but I told her what to ask for and seemed like she'd be in good hands. I was mistaken. She was not in good hands. The staff proceeded to sell her a cartridge that was not compatible with her charger. The only way we could know it wasn't compatible was by opening the package (which was only a sticker to seal the top). Upon realizing this was not the right product, she went inside to ask for an exchange. She was promptly turned aside and told that she could not receive any credit because it was already opened (a sticker, mind you). My girlfriend is too kind and polite to say anything negative but I couldn't believe the way they treated her. First and last time we'll be visiting his shop. No thank you. read more

Great customer service and friendly knowledgeable staff!! My favorite Cannabis shop in the Bay Area! If you've never been to a dispensary, this is a great introduction to purchasing and finding the right product for your needs! Highly recommend!! read more

Didn't know what to expect being someone who's from out of town, but the setup was easy, informative, and the staff was very nice.

The worst experience I have had at a dispensary and I have been going to dispensaries since only medical cannabis was allowed. They sold me $114 dollars in cartridges and not only did they NOT work, they had been used before and returned (I'm thinking that was because they didn't work!) and then they refused to take them back!! I make $1700 a month which is hard enough in the city, SO to spend $114 and have nothing to show for it is PAINFUL. Set a Google alert people and if these guys want to expand send an email to your city council and say NO! read more

Let's hear it for Hi-Fidelity! I used to work in the cannabis industry and I have come to dislike the entire dispensary shopping experience. Between the poor attitudes prevalent in so many shops, and the bull---t answers some budtenders feel the need to pile on you should they not know the answer to your questions, I often find myself frustrated. I just want quality product and maybe a smile. Hi-Fidelity cuts through the noise. Their staff is friendly, knowledgeable, quick to help and kind in the process. I have never experienced a bad attitude...management here must treat their employees well. I am terrible at remembering names and there are a lot of great employees deserving of being singled-out for the great service they have provided, but one employee that consistently stands out for his kindness, enthusiasm, gratitude and over-all great attitude is Daniel. Daniel will practically bend over backwards to help and will always give you his honest opinion if you're having trouble making up your mind. Thanks for everything, Daniel! I should also mention that, in terms of variety, Hi-Fi has the most generous flower menu of any of the dispensaries I currently frequent. Top shelf (often indoor flower) prices are well balanced by more affordable (and Excellent quality) outdoor flowers. They have something to offer at every price point. Keep up the good work, High-Fidelity! You are a welcome addition to the neighborhood! read more

Great dispensary! The showcases are beautiful, easy to find what you're looking for, nice variety. The staff here is friendly, helpful, which is important to me because I'm new to all this and for me not to feel intimidated during my shopping experience is incredibly pertinent. I live in the city but would totally make the trek across the bridge to shop here again. * CASH ONLY / NO DEBIT **After experiencing different dispensaries now, it's outrageous how much tax they charge here. I've found new, better dispensaries since posting. I won't be coming back. read more

If the soul of wit is brevity, why doesn't yelp allow me to leave a four word review? Suffice to say: This shop is dank. read more

Run, don't walk. This dispensary is top-notch. The display cases were absolutely beautiful. They had very high-end edibles and a lot of vape pens. They also had a wide selection of flowers with a smelling station onsite. The environment was classy and highly professional. If you are new to the world of recreational marajuana, it might be a little overwhelming, but I actually think the facility realizes this, and has made a huge attempt to provide clear, easy to understand verbiage on all their products. And, the employees seemed to be very knowledgeable about the products. Very good customer service! Check out Amoeba Records next door, walk Telegraph Ave, grab a beer at Raley's brewpub (a few doors down) and visit Cafe Metzo for lunch. This is by far the best dispensary I have seen in the Bay Area. read more

Such a great experience coming to this shop. Lots of really good products in all price ranges, knowledgeable and friendly budtenders, and a very easy going chill environment. Best of all it's right next to Ameoba Records, so you can go for a nice dig after! 10/10 would definitely come back again and again. read more

Polite, professional, and genuinely kind staff: security, reception & sales team were all attentive & helpful. My first time in the store, the showroom was abundantly well lit, open, clean & inviting. Kyle enthusiastically greeted my first steps in & helped cater to my desires with a wonderful recommendation. At conclusion, he let me know of upcoming & regular specials to save cash on my next purchases. A great shop with an array of quality products, welcoming environment & excellent staff, I'll come back when next around. read more

Rude and unhelpful. Staff are too stoned to help. I have tried many times, not going back!!

I was recently introduced to this place by my boyfriend, he found it in a local paper several months ago. Ever since we walked in this dispensary, we were treated like we were already family. I have been to many dispensaries and what keeps me coming back is the customer service and knowledgable bud tenders. This place has great customer service. The bud tenders come out to you like their your personal shopper. I have to say Kelton was the first one there to remember who my boyfriend and I were. That is a very major plus with us. He is definitely an asset there. Their products are also what keeps me coming back. They always seem to have what I want everytime I go in there. I always leave happy I recomend this dispensary to everyone for their wide variety and quality products. They also have a great rewards program where you earn $ on what you spend, I think its 3% on your amount of purchase. I love stacking my points for a rainy day read more

My home care client asked me to get them some CBD edibles for pain relief. I know nothing about CBD or edibles, but I hoped I could get some recommendations. I called and stated my request to the person who answered the phone and was immediately transferred over to Darrell who succinctly and expertly told me of my options. Since my client has trouble swallowing, he advised going with a sublingual tincture. I was only a few blocks away when I called, and my order was ready for curbside pickup as soon as I pulled up. This turned out to be the ideal product for my client who has been getting some much needed relief, and was a quick and easy transaction for me! read more

Cannabis user for 38 yrs; I know what I like... a sativa dominant blend. First time in any dispensary, and unfortunately went w/out my reader glasses. Clearly explained that I would like a top shelve Sativa dominant hybrid and relied on the recommendation of their expertise. Got home and tried a sample of my very expensive purchase, and felt the exact opposite of what I was expecting; heavy, and sedated. Got my readers and read the label for the first time, only to discover that their expert recommendation for a top shelf Sative hybrid was "Mac" ; a high end Indica dominant hybrid!! Not being familiar with the products is one thing, but knowing the difference between Indica and Sative at a dispensary should be a minimum requirement! read more

Really nice setup and great location. Budtenders were super friendly and knowledgeable. Prices were on point, although they were low on inventory when I visited. Highly recommended. Stop by, grab some edibles and hit Amoeba for some sweet music. read more

Always my go to spot for dispensaries in Berkeley! They always have tons of options and everyone is always helpful. Just did an online curbside pickup due to shelter in place and they had everything ready to go right away. Appreciate you guys staying open during all this! read more

Disorganized and disengaged from the front door right on through. Say hello, ask how they are doing and get a mumbled and obviously jaded response. They do not honor the prices that are right on their displays, such as the extract that was in the glass display case listed at $38, but was rung up at $76 with no other explanation other than THATS WRONG. I've been here twice, but yesterday was the last time. Seemingly idiots, I will not be wasting any more time with these people. read more