Was looking for a local vape shop and came across this company on Yelp. I called beforehand looking for a specific brand and the gentleman who answered the phone was very helpful. 5 min later I made it person and was greeted and assisted by Tom, who was very friendly and assisted me with what I was looking for! Will definitely be back! read more

The crew there is awesome, as they did not push, were knowledgeable and helpful. My first visit to a vape shop and bam, the right one. Try them, now. read more

Door locked, at 1:00pm on 11/14/20. I stood here for over a half hour. I actually got worried about the guy inside. Finally, I called the Roswell location, and they called him to open the door. The guy finally came to the door sweaty and out of breath. No idea what the hell was going on in there but I probably don't want to know. This is an asinine way to run a business. read more

Big Bang Vape Co. - Vape Shops Near Me - Alpharetta, Georgia

Guy with the man bun was super nice and made me laugh. Should've asked his name but I'm awkward. Very helpful and helped me pick out something. Thanks bun dude you rock. read more

Big Bang has been around for a while, however I have found that many customers are treated poorly and are disrespected by employees when they are out of earshot. I was told this was a recovery based business however some of the employees do drink and smoke while on the job. Occasionally they can be nice, however if you are looking for quality service with respect I would go else where. Many of there cannabinoid products have "lab tests", however they are not real (or provided by a third party company that is payed off) and you are putting your health at risk. Also they have a zero return policy, despite this I have seen them help some customers even after leaving the store while others are told there is nothing they can do to be helped. Their prices are reasonable, However I believe you may be better going elsewhere where to purchase a newer and higher quality product as much of their inventory is older. While they have a wide selection of products, much of their house made nicotine liquid has gone bad yet they still continue to push it on customers. Also while I was there I witnessed an underage couple come in but because they were friends of the employee he still sold to them despite them being underage. Ultimately the choice is yours, but I would try and find a store with higher quality standards of customer care. read more

Do not like the policy of customers satisfaction, paid $250.00 for something that doesn't work and can't get a refund, I work here in Dahlonega 35 year Auto tech, I will make sure everyone knows not to do business with them read more

This was absolutely an amazing experience somebody please give all the congratulations to the superman who took care of my problem today. During the hours of 12-3 pm I entered big bang with the broken top that was my fault in this superhero fixed my day allow me not to go into nicotine withdrawal thank you. read more

Good selection in store, but every time I come in whatever I got last time is "discontinued" or they no longer stock, from juice to components for my vape. I've decided I'll give my business to someone else for a while to see if I can find better consistency. read more

Very welcoming environment. They know a lot about what they're doing and are willing to go the extra mile to help you get what you're looking for. read more

Very well organized vape shop. Love the samples available too. Nice touch. Very knowledgeable staff. Highly recommend this shop!

A really nice male employee helped me right at closing time with my e cig kit Evod 2 I had purchased there previously in Feb. They close at 10 pm and he was very helpful and nice although he could have said we are closing, so I thought he deserves 5 stars/ thumbs up! Also, I couldn't find this location (Alpharetta) on yelp to get correct address & I will definitely want to go there for my e cig purchases in the near future. So hope this helps your business out! Thanks for great service! read more

Customer service was good and selection was good however, the juice was harsh and i had a hard time finding something desirable. Ending up going with AK47 which was great in the tester but when i got it with 3mg nic it was extremely harsh. Additionally the prices on components were a little on the higher side. Love the location and people but the juice and pricing kill my opinion of this shop. Overall not a bad place but ive just been to better read more

Fantastic staff yummy juice, had no idea what I was doing and they were super helpful even though it was close to closing time.

I recently moved from Cumming to Alpharetta. I loved the Vapor Emporium, but it's now just to far to drive. I've made about 4 visits to Big Bang and I've been very happy with the quality of the juice and the service. I highly recommend this shop. The staff is knowledgable about the products and they are very friendly. read more

Very disappointed in their customer service. Bought 2 kanger subox mini's one of which had the USB charging port come so loose that it would not charge the battery after 2 weeks. The receipt literally states their warranty policy of 30 days. We brought it back and were told we could buy a battery charger at 25% off (I believe they were $26). We called Kanger US who happens to be in Johns Creek and decided to pursue that route. We decided to give Big Bang another chance to make good on a policy that is clearly stated on the receipt. So we called and spoke to Taylor the manager at this location and were given no assurance they would handle the issue. Instead she gave us a story about how their distributor might not replace it and they would be stuck losing money on replacing it. I explained how we spend a fair amount every week on juice, but still no solution was offered except to drive the 30 minutes from Cumming to have her look at it. Mind you we had already driven there once to "have it looked at", and be told we could purchase a battery charger at a discount and no fix for the box. Kanger said they would replace it and make it worth our while by adding some goodies for our trouble! We quit smoking 2 months ago and having to deal with a local vendor that does not stand behind their own policy has forced us to mail the faulty unit in and not have the device for a week or so. With that said our business is going to Odysseus Vapor. They go above and beyond in service. Please foster your customer base Big Bang. We gave you two chances to keep our business and you failed miserably. Buyer beware here...they do not stand behind what they sell. So sad, I loved feast of the undead. read more