Being from a family of jewelers, I'm very particular about who I will work with on my custom pieces.
A close friend of my mother's recommended Big Ben's when she wanted to have a couple of pieces repaired and restored. They did an amazing job. So much so that she wanted them to work on a very old, special piece left to me by my grandmother.
For Christmas, Mom took me to meet Suzie who worked with us to redesign my Arlene Francis style diamond heart. It had a cross in it that we wanted to replace with another heart. Suzie made recommendations and was very helpful.
Tony worked with us every step of the way and, with an eye toward perfection, told us he didn't think one arrangement would look as good and showed us another idea that would look better.
I also asked him to repair a custom charm I had since I was a baby. When he was done, both pieces were exquisite.
Big Ben's has a beautiful showroom and they are really friendly and experienced. If you don't see what you're looking for, they will order it. Their prices are fair but for the quality and service, it was worth every penny.
Thank you, Tony and Suzie. read more