I had a wonderful experience at this family-owned jewelry store. They repaired my jewelry…read morebeautifully, and the craftsmanship exceeded my expectations. From the moment I walked in, everyone was welcoming, kind, and genuinely cared about helping me. You can tell this business takes pride in treating customers like family. They took the time to explain the repair process, answered all of my questions, and made sure I was completely satisfied with the final result. I highly recommend this jewelry shop to anyone looking for reliable repairs and a friendly, family-oriented atmosphere. I'll definitely be coming back for any future jewelry needs!

Very congenial service. They did two small jobs for us: reshaping my husband's wedding ring and…read moreenlarging mine. For the first job, I watched him work, very carefully and thoroughly, and then clean and buff the ring. For the second, it could not be done as I waited. It was ready in time; a perfect job. Both jobs were done well and were reasonably priced.

Jeff is the best! My boyfriend and I plan to purchase something from there within the next couple…read moreof months... but we stopped in for a "consultation" and he truly went above and beyond to explain everything. We can't wait to go back and work with Jeff.

I would never go anywhere else!! Robert and Jeffery are the…read morebest in the business! They repair jewelry right on the premises

I bought one of the worst pieces of jewelry here. They really don't know what they're doing....poor…read morediamond settings that resulted in lost diamonds. DO BETTER FOR CUSTOMERS!!

Great service. Friendly and helpful staff. They even do jewelry repairs and battery replacements…read moreon watches.

amazing people place and super easy and good experience and super fair pricing would definitely…read morerecommend to anyone looking to get rid of stuff

Apollo gold father and three sons all three of them are amazing men they're Fair the respectful…read morethey will help you in any way they can they don't want to see nobody lose her jewelry they will do their best to make sure you don't lose your jewelry there is no other pawn shop around like them they are 100% a decent family the best place you could go so if you need quick Cash go to Apollo code Newburgh New York Broadway I'm a very valued customer I'm just letting everybody know they're amazing men

One of my daughter's necklaces needed a new clasp. The first place that came to mind for any…read morejewelry. Repair is Zimmer Brothers Jewelers. They didn't survive 130 years without integrity. The staff was extremely helpful and very pleasant. This is fifth generation ownership. You heard me correctly fifth generation. You don't survive five generations without integrity. Unfortunately, the clasp replacement needed to be sent out, which did surprise me as I just assumed there was an on-site jeweler who could do small repairs like that. The set was in need of a cleaning so we added that to the order. Fortunately, the Representative informed me that the jewelry I was bringing in should not be cleaned in one of those ultrasound machines. I am so glad she told me that. I did not ask for an appraisal this time because funds were a little tight but toward the end of the year, I will consider bringing all of our jewelry to them so that we can update our insurance. They went out of their way to accommodate my schedule, which did not allow for me to pick up for several months. They kept in touch, as did I to make sure that my daughter said was well cared for until we could get there. Just a tip for the public;, the price of precious metals has skyrocketed so any Repair may set you back a bit more than you expected. I felt that the price was fair, all things considered. Would I shop at Zimmer Brothers Jewelers in the future? Absolutely! They have an extensive collection of unique jewelry and a reputation that has lasted more than 130 years. I took a photograph of the lovely people who helped me and will upload it at a later date

I've had a great experience working with Zimmer Brothers and my sales associate Retno, my wife had…read morea lot of rings that she couldn't wear because of her arthritic joints, we looked at options and it would have been over 2,000 per ring, however the team at Zimmer Brothers went above and beyond to come up with an affordable solution which was a clasp that now allows her to once again wear her rings. This was accomplished with the help of our sales associate, Retno, Bonnie, Mary Ellen and Shanna who came up with the idea for the design. I'm very thankful to all the salespeople at Zimmer Brothers who worked hard on our behalf.

Nick did an amazing job replating my white gold rings! They glisten so well and look like new…read moreagain. Friendly and fast turn around. I also like that the work was done on the premesis rather than being shipped out. Thank you so much! When the time comes, I'll bring my watches here to have the batteries replaced.

Walking down Main St. Beacon we spotted a jewelry store and went in to find out if he changed watch…read morebatteries? There was another patron in there who was ecstatic with the repairs he did to her bracelet. The bracelet appeared to be high end. The store has a wide selection of new and vintage watches and jewelry. I noticed buffing and other machines to do repairs and/or modifications; to me it indicates he does the work on the premises rather than outsourcing. That's a comforting thought.

Anthony and Sue provide expert service and knowledge for repairs, stylish jewelry and quality…read moreproducts. They will help with all your jewelry needs. They offer a variety of gift items as well as personal items. Great price point.

Being from a family of jewelers, I'm very particular about who I will work with on my custom…read morepieces. A close friend of my mother's recommended Big Ben's when she wanted to have a couple of pieces repaired and restored. They did an amazing job. So much so that she wanted them to work on a very old, special piece left to me by my grandmother. For Christmas, Mom took me to meet Suzie who worked with us to redesign my Arlene Francis style diamond heart. It had a cross in it that we wanted to replace with another heart. Suzie made recommendations and was very helpful. Tony worked with us every step of the way and, with an eye toward perfection, told us he didn't think one arrangement would look as good and showed us another idea that would look better. I also asked him to repair a custom charm I had since I was a baby. When he was done, both pieces were exquisite. Big Ben's has a beautiful showroom and they are really friendly and experienced. If you don't see what you're looking for, they will order it. Their prices are fair but for the quality and service, it was worth every penny. Thank you, Tony and Suzie.

Hands down the best Kay Jewelers! The team is always super helpful especially Cindy & Serafina…read more Everyone always greets you with a smile. Cindy also posts these awesome videos and photos on Instagram keeping everyone updated on sales and different jewelry pieces. Thanks Team Woodbury for always providing phenomenal customer service! Be sure to follow Cindy on IG: @Cindyatwoodbury

I bought earrings in Kay Jewelers in Woodbury commons, wore them once and one fell out of my ear…read more Went to Kay and was told there was nothing they could do. Obviously the latch was broken when I bought them. Never going there again they don't stand by their products.