1. Big Blue Bug Solutions

1. Big Blue Bug Solutions

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Shrewsbury, MA

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Big Blue Bug Solutions

3.0 (6 reviews)
Open Open 24 hours

Services - Big Blue Bug Solutions

Pest preventative services

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5 months ago

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1 year ago

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4 years ago

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10 years ago

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11 years ago

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9 years ago

Tim M who came to my place today did an exceptional job. My husband who was at home called him a good man who did his work well. Thanks Tim

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Terminix

Terminix

1.0
(2 reviews)

Terminix did a pressure sale on my 92 year old Mother and signed her up for a 1 year contract that…read moreshe did not want or need. When we called to cancel they charged us $763 in early cancellation fees.

Hello, We paid a lot…read moreof money ($2000.00) for Exclusion Treatment last month and there is a follow-up scheduled today with the times shown for 8 a.m to 5 pm. I called 3 days ago to request a morning time window, and followed up with three more calls to request this narrowed window as we do not live at the home where the work is being done and can not be there all day, waiting there for Tyler to call us on the same date of service, to let us know what time he will arrive. We also have an hour drive to get to the property. This is not fair to ask of anyone. Each time I contacted Terminix to confirm a morning appointment (4 times over 3 days) the representative informed me that the the tech, Tyler Dashund, the service tech was not pickingI am unable alter the time or confirm a reasonable window to wait for his arrival. This is extreme poor service as I have no idea what time he will be there to plan our day. An 8 hour window of needing to be available, on top of an additional 1 hour commute. We spent a lot of money for a service where we are unable to speak to anyone to properly schedule a reasonable wait time for service. I am very disappointed and inconvenienced by his lack of communication and the fact that the call center can't reach him or a supervisor for 3 days in order to provide us a reasonable 3-4 hour morning window. Also, I was provided an incorrect email address twice when I tried to address this issue by the call center. I was unable to speak with a supervisor as the call center did not have this information. Update: Tyler showed up around 10:00 a.m with no message to tell us the time he would be there. This is unacceptable given my previous requests to learn what time he would be there.

Mass Bay Wildlife Management

Mass Bay Wildlife Management

4.8
(55 reviews)

We used Alex and Mass Bay Wildlife Management in Foxborough, MA to take care of a squirrel problem…read morea couple of years ago. Recently, we decided to sign a yealy contract with the company when we were having some mice and hornet/wasps issues. They return emails promptly and set up appointments quickly. Their staff is professional, timely, and explain what they are doing patiently. I have been very satisfied with their services.

We lived for years without mice, then one day they we found evidence in our basement and kitchen…read more After several frustrating days and sleepless nights trying to take care of it myself, I broke down and called Mass Bay. And this is where the story takes a positive turn. Signed up online and received a text with a link of who was coming and what day. Included information of what was going to be performed and how much. On the day of the appointment, my daughter let the technician in and I immediately found him to be polite, professional, and naturally friendly to my dog. I was instantly put at ease. Having never had to use a pest service, I was concerned about who would be going through my house and this poor soul had to crawl and climb all over a completely turned upside-down house, on a hot July day. Every step of the way he was a bevy of information and empathy. I was quite comfortable having him move about my house without me, he earned my complete trust. He set some bait and traps and had immediate results the evening after the first visit. He returned 2 weeks later to clear the traps (3 kills!) and seal up the outside. And since Mass Bay completed their work, no mice! In terms of value, the price was in the 3 figures. What would you pay for peace of mind? Mass Bay's options and pricing seemed fair and I will consider setting up a yearly contract with them, again for that peace of mind. I also learned quite a bit about mice in general, which was a nice add. I like when people geek out about their work, it's a good sign of happy employees. Happy employees do excellent work. MassBay was truly excellent.

Big Blue Bug Solutions - pest_control - Updated July 2026

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