This location is very unorganized. I had scheduled a swim class for a private lesson and they did…read morenot add it to the schedule and booked someone else and took my son out of class 5 minutes into his session. Not once did manager apologize to me or my son they simply said your son wasn't on the schedule and this child was. Audrey is the person who spoke with and suddenly unavailable during this conversation. They clearly double book that session but declined to admit an error. The worst experience ever when returning to this location.

It's sad that I have to give this review. We started here back in 2016 with our first child when it…read morewas called, "Aqua Safe". It was solid, personable, and coaches actually enjoyed and cared for the kids growth. Fast forward to now, our oldest (8), middle child (4), and our youngest (2) have been loyal to this company for a long time. The facility was OK, we stayed because of the young coaches that taught our kids, also we don't like change in general . Since it was bought out from SafeSplash, we saw a decline in students, the vibes are off from the coaches, the parents/kids. The management cares more about the tasks not actually care of each kid. The new swim curriculum is weird and I don't see any improvement from my 2 and 4 year old boys compared to my 8 year old when he started with aqua Safe's curriculum. Finally, I don't recommend it this place anymore. It used to be awesome for the kids but now they're more focus on making money vs kids growth in swim. We're currently at Swimhaus Swim School and it's been amazing. Family local owned, which is huge plus for us!!

We tried multiple times to register for swim lessons and had an incredibly frustrating experience…read more After calling three times, I finally spoke with the director, John, who admitted the pre-registration links on their newly redesigned website are broken and that this was a known issue. Unfortunately, the staff I spoke with prior to John were dismissive and unhelpful, simply directing me back to a website that doesn't work. It's discouraging to see so many positive reviews when new customers are unable to register at all. If you collect contact information and even credit card details but have no functional way to complete registration, it undermines trust and credibility. A business that cannot prioritize basic customer service and onboarding--especially when parents are trying to ensure safety and instruction for their children--misses the mark entirely. Very disappointing

We enrolled our boys at EVO after seeing the many positive reviews, but unfortunately our…read moreexperience has been very disappointing. Both of our boys are on the spectrum, and while my younger son was having some difficulty focusing in the water (which is to be expected given how much he loves it), the instructor's reaction was completely inappropriate. During the last session, the instructor was visibly upset--rolling his eyes and even looking up at the ceiling in frustration. No parent should ever have to witness that kind of behavior directed at their child, especially a child on the spectrum who needs patience and support. To make matters worse, when we called to cancel and withdraw our kids from the program, the staff member we spoke with didn't even ask why we were leaving or show any concern at all. That lack of care and understanding was just as disappointing as what we saw during lessons. Parents of children with autism, please think twice before enrolling your kids here. We all want an environment that offers patience, care, and encouragement, and unfortunately EVO did not provide that for our family. We will not be returning.

Best kept secret! The flow rider is so much fun, and the staff is so nice! Very well kept!read more

Love that this is so close to me. Very inexpensive but a great time. The flow rider thing is cool.read more

My 4 year old and 2 year old started lessons with Desert Swim School when they were 9 months old…read more They are both fantastic swimmers now. I love the structure, the instructors, the emphasis on safety and the individual attention they get with the small classes. Amazing company! I highly recommend them.

We loved this swim school for our daughter. Best priced and lessons at twice a week, can't go…read morewrong. We had her in there for 2 months and she was swimming with confidence with the skills provided. She stayed with the same teacher week after week, thank you miss Barbara! We are safely swimming through the summer and will return with our newest little one soon!

Enrolled my girls for the summer to help them learn essential swimming skills. We did a free trial…read moreclass at another swimming lessons business, but we were not impressed with the structure or location (it was located behind a building, thru a rear door, inside a gym). When we got to our first lesson at Aqua Tots, we knew we made the right choice. At only a couple dollars more per lesson, this place seemed like a 5 star luxury resort in comparison. The staff is so friendly. There is a large changing area with separate bathrooms, there are blow dryers available, and also a swim suit drying machine!! The swim suit dryer was very impressive!! They have a very comfortable sitting area for family to sit and watch their child in class without having to sit in a stuffy, hot / humid pool room... Instead, parents can kick back in a comfortable chair in the air conditioning. As a bonus- They offer complimentary water and snacks for the students & parents. We love Aqua Tots! I highly recommend to anyone!

Update: today our daughter had her last class at the Mesa Aqua Tots and when she came out from the…read morepool she was crying. We didn't see what happened but according to what she told us she was bullied by 2 boys in her group and pushed under the water. What really surprised us is that there were 2 instructors and only 4 students- they said that they didn't know what happened. 2 instructors supervising 4 students and they didn't see anything??? Our daughter was crying all the way until we got home, this is what we are going to associate Aqua Tots with.

Sooo, we really liked coming here for about a month. We had coach Cory Saturday at 10am and we…read moreloved him. He was attentive and took the necessary time to explain, and even had comments at the end for each individual swimmer. My son looked forward to coach Cory. One Saturday they switched over to coach Katie (I believe, I can't see a history) and she had someone with her to train maybe? They sped through everything in about 10 minutes....these classes are $25. There was no comments at the end, nothing. On top of everything these two girls talked and messed around the entire time. I tried again the following Saturday and it was the same girls. This time they had fake babies they had found and apparently named. They were throwing them at each-other and just playing with these babies the whole time and again speeding through everything while taking care of a fake baby. It was all very unprofessional and childish and awkward. This is a job, not a hang out sesh with your bestie. I ended up canceling because even my son did not like coach Katie.

Our three year old has been attending Aqua Tots for about a month now and we've seen such a…read moredifference already! She's gotten so much more confident, is building skills quickly and has so much fun she even teaches her dolls some of her swim skills in the bathtub .

We decided to start bringing our 2 year old to swim lessons and this was a great spot to choose…read more Our little guy was very apprehensive about getting in the water and would cling on to me for the first couple lessons, but the instructors at Hubbard are so sweet and supportive and helped talk me through how to make my toddler feel more comfortable in the water. My kid was the one who cried the whole lesson for several of the lessons and at times I wondered if I had made a mistake to sign him up for swim lessons when he was so miserable, but the instructors encouraged us to stick with it. Sure enough, I think my kiddo is finally turning a corner and starting to enjoy the lessons more (and protest less). I even heard a few "this is fun!" statements from him too!

Horrible customer service when I had to unenrolled my child due to her having diarrhea from…read moreCyclospora, which is the parasite virus currently circulating, and when I went to schedule the make up token, I was refused the service because I unenrolled my child and she must be continuously, taking classes, even though The entire month was paid for. And they also do not change their swimming pool water, despite the current virus circulating. I do not recommend.

Our kids have been enrolled in the Swim Kids USA program for just a few weeks and we've seen a huge…read moreleap in they're ability, comfort level in the water and confidence. The staff is friendly, encouraging and patient. We are looking forward to continuing lessons for a long time. Keep up the great work Jace & Justin!

We've been coming here for a few months now and it's the best swim school in the area…read more Teachers/coaches don't leave, pricing is pretty standard and they have an indoor playground area that my kids love. Haven't tried the gymnastics side yet.