Great service, always on time and always respectful of your home. We have been customers for over 7…read moreyears now.

Plumber arrived as promised Looked at the problem for 5…read moreminutes (maybe) and went to the truck to call the boss. Clogged drain: boss gives me cost of over $700 (offered some coupon, cash discount); he said that it was complicated but I was too busy for him to show me (NOT!). Another plumber came the next day, fixed the problem quickly and charged $225. End of story

Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

Had an emergency leak in my home. Werner sent someone out the next day but would have same day…read more They honestly told me it would be considerably more for Sunday service which was nice. Showed up on time. Fixed what was requested and was very friendly. Needed follow up work done and they were prompt to respond. Would use them again for emergency or even needed work.

Tech Vovany was professional, knowledgeable, responsive, respectful, and left a positive…read moreimpression. Our sewer blockage was frightening and he made us feel better knowing he could fix the situation. The cost was less than some others who gave their quote. Thanks Roto-Rooter Plumbing!

Yovany arrived and checked into the background of our kitchen sink clog issue. He was polite and…read moreinformative asking questions about the issue and informing us of what he was going to do and what the possible outcomes could be. Yovany then brought in the equipment and protection items for our kitchen area and started working on the drain. He informed us of the status as he went. It was a clog deep in the pipes and took a while to reach and clear. He went over how to use the enzyme clog prevention product in detail and did the first treatment for us. Yovany was friendly, informative, clearly knowledgeable and careful of our kitchen as he worked. We are very happy with his work and will ask for him for future work. Excellent job.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

I randomly shopped online for a plumber to hook up a gas fireplace for me and found Pipe Dreams. I…read morehave to say Pat did a great job at a very reasonable price. Communication was excellent. He was here exactly when he said he would for the estimate and the work. I couldn't be happier and would definitely use them again. Highly recommend

From the owner: Pipe Dreams Plumbing of Long Island provides bathroom plumbing, kitchen plumbing, hot water…read moreheaters, boilers, and sump pump services to the Islip, NY area.

Requested a water line to be installed for our refrigerator and they came quickly, did a good job…read moreand finished it quickly.

Used these folks to replace a thermal coupler on my gas unit. Their price was 1.5 x the normal cost…read morefor this service. When I refused to have the work done, they charged me $150 for showing up at my house. I was coerced into overpaying for this job. Will never use this company again!

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

The team at Gallett Air worked tirelessly to get my air conditioning system fixed and reliably…read morerunning. They were knowledgeable, professional and positive. They made it happened! The best and nicest group who cared about my home. I highly recommend this team/company for anyone who wants an honest team for your home.

Not reliable. He came with his son and installed a toilet. That went fine, no issues. Prior to…read moreappt, i requested he also fix a broken gasket and sent pics of it. The day of install, he didn't have time. I was frustrated but scheduled an appt the following week. Unfortunately i had to reschedule due to coming down with the flu. It's been almost 2 months and I've tried to reschedule, repeatedly, but continually get blown off. He says that he can do it this Saturday and on Friday when I am trying to firm up a time, I either get ignored or he says his son will call. I never get that call. On the hunt for a new plumber.

Frank was prompt, professional, fast, affordable and does excellent work! If you need a plumber JR…read morePlumbing is a pro.