This is a must stop every time we come to Vancouver BC. I had the bugging pain on my right foot…read morefor months. I think they call it a bone spur. It was excruciating. I tried the very expensive good doctor insoles (that's for another review) for months. But coming here several times, yes it was also painful...but it helped. The masseuse are good. They listen to you and help you where you need it most. Today hubby had his lower back and shoulder problem. In 30 min he felt better. (They were fully booked today). I highly recommend coming here for your massage needs. Place is clean and everyone is really professional.

I was in the Burnaby area for work and I was looking to get a real good massage, deep tissue. I…read morefound this Gem = Foot Lounge, but even more of a gem = Arielle. Very strong hands good pressure, it did hurt during the massage, but the next day I felt like NEW! All the nods I had in the back are gone, and the cramp I had in my right calf also. Must attend. Simon

Great price for a good massage. My massage was with Victor…read moreand it was superb. The combo price can't be beat especially in downtown Vancouver.

Beware of misrepresentation on services & price at Queen's Feet 1288 Granville street. Went to this…read moreQueen's feet on Granville first time for foot reflexology. I have had many foot massages in my past but never at this place. I phoned and booked an appt. for 3pm - they quoted me $58 for 50 minutes for foot reflexology - good price. As I walked there, I live close by, I realized I was 15 minutes early 2:45--and that was when I was half a block away I saw my watch---they took me in set me up in the back area. It had a slight funky smell I couldn't quite place but comfortable recliner vinyl chairs with nice, dark lighting. They brought me black tea which I don't drink -- I said I'd do Green tea though? No, they don't have that and then they brought me water--water is good. I tell you all this because time is ticking by... I took off shoes and socks they brought foot bath as per norm had me turn around and move to the ottoman and the woman started to rub my shoulders--it was nice but I was there for my feet. Places often do this though to start as a complimentary service as your feet soak. That done, I moved back to the chair while she took the tub away I looked at my watch and it was 2:58 pm. She returned and thankfully moved onto my foot reflexology--it was a nice massage but not the best -- wasn't bad, kinda' just ok, but the woman was nice and friendly. Then very quickly it was over she got a hot towel to clean the oil off my feet and I looked at my watch and it was 3:34pm---whaaa? This was supposed to be a 50 minute massage for $58. So I said that it was not long enough--the very nice masseuse said 'oh the shoulder rub was part of it and the foot soak.' I noted I did not ask for a shoulder rub--I wanted a foot massage--she then had to talk with 'her boss' who proceeded to arrive and argue with me ruining any relaxation I had previously achieved saying basically -- 'too bad that was what they did there'. Now if I had wanted a combination massage I would have booked a combination massage, they have that available too for purchase---I wanted simply a 50 min foot massage--but now I just wanted to leave! What they should have done is just add another minimum 10 minutes as it was pretty obviously a lean service. I had said what time it was when the foot massage begun--not to mention what time I had actually arrived thru the front door---so it should have at least gone on for another 13 minutes. I had had enough arguing I put my shoes on as the 'boss' angily left the back area. I still gave my masseuse a $10 cash tip--was not her fault for the nastiness of her boss and their ridiculous policy. The nasty 'boss' was conveniently on the phone when I went up to pay. So I paid $60.90 (+$10 tip) for a nice but not great 36 minute foot massage--with a side helping of stress afterwards from the mean, non customer service friendly 'boss'. I wish I had asked if she was the owner? I write this to let others know what they may experience, and be forewarned of their practises as well as if this 'boss' does not own the establishment - the one who does own it knows what is actually going on there. I was the only customer there for the duration---which now makes a lot of sense.

LOVE this place. Came here last week with a friend for foot reflexology. It was so nice and…read morerelaxing, and put me into such a calm state. The atmosphere was tranquil, and the staff were great. I'm so looking forward to coming back here again.

went for the first time with my daughter, we absolutely loved it and will be returning for sure…read more Atmosphere was fantastic and the overall experience was 100%, the place was inviting and very clean. Thank You so much

Have used their service more than several times ,foot & body massage by Susan most professional…read more,her knowledge of reflexology is outstanding.. She has brought much relief to my Feet neuropathy and increased blood circulation.

I have really high standards when it comes to reflexology. I used to be working in shanghai, back…read morewhen I had serious insomnia. My colleague suggested the reflexology treatment, it worked really well, my insomnia was cured after just one year. Since then, I am deeply addicted to reflexology. I came to Vancouver just a year ago, tried a few stores, and I'm really satisfied with New Feet. He is very professional (I fell asleep every time Tom does it for me), the practitioners know very well about where and how to apply the pressure to your feet. I strongly recommend this store. I'm confident that you will also be obsessed with this store like me.

Office staff very helpful on the phone to take my booking and explain the pricing…read more Therapist was skilled and communicated well to gauge pressure. Explained to me that, although my discomfort was in my shoulder, other areas on my body needed to be addressed.

Newest review: Phillip no longer works here. I need to find myself a new RMT elsewhere…read more Not a big fan of the RMT, Simon. What should have left me feeling better after a one hour session, left me feeling nothing but "need" for a better massage after. --- early bird special here is a really sweet deal ($39 before 3pm). I felt like the rooms are perfectly fine. I can see why some people think it resembles a hospital room, but I was perfectly fine with it and the songs they played downstairs. I like how the noise level was kept to a minimal and there's the option of a room on the second floor where you can have your massage in the same room with a friend. However, I prefer downstairs over upstairs. It's a lot less quiet upstairs. My masseuse Tracy wasn't too good....in the sense that I hardly felt anything after the massage. However, I wouldn't mind trying a different masseur/ masseuse next time. Luna's not bad as a masseuse. Favourite so far would be Kelly :) (non RMT) And New favourite, but he's an RMT.... Pricier, but well worth it if you're covered :) Phillip's the name. I was 10 minutes late but he was very chill about everything and gave me my full hour of massage therapy. My shoulders feel so much better/ relaxed now. You definitely feel an obvious difference. He also explained a lot of stuff in Chinese to me and showed me some stretches to improve my problem areas. He speaks English rather well, I just prefer using Chinese. On a side note, they have 3 registered RMT's here that work from Monday to Sunday with different availabilities. I suggest you call in to make an appointment beforehand :) I think this place deserves 4.5 stars :)

Super cute place, affordable prices and easy to book an appointment. You can get in fast with no…read morewait, even last minute. Definitely recommend checking out this place.

Awesome experience! Great massages for my wife and I and…read moregreat pricing! Owner was so helpful and honest. Highly recommended!

I have been to other outlets previously but have been coming to this place as it is more convenient…read morefor now. Somehow I have managed to get same day appointment here more times than the one at Port Moody. I agree with other yelpers that the staff here are not overly friendly and I am not sure if it is due to language issue? Most can speak basic English but they definitely are more comfortable conversing in Chinese. I usually have the foot reflexology/massage and it's always good. I had the acupressure (body) massage on my last visit and it was good too. I'm so glad they are here as I usually have a foot reflexology when I sprained my ankles. Somehow they know how to massage and re-aligned the ankle. That's me, but it's still best to see a regular doctor first. Now they are passing on the credit card processing fee to customers. I have the vip member card so that doesn't affect me. And I do recommend getting the vip card if you want to get massages regularly. It's like a bank system where you put in money and they give extra 20% or 2 more sessions in it. It gets deducted when you use it for services. I like how they locked in the prices of when you get the card. And there's no expiry date. I got mine end of 2019, covid hit so I didn't go often, and now it's 2023 and I can still use the card. So the prices charged for me was based on 2019. Now the prices have gone up a fair bit so if I top up the card, it will be based on the current price list. One thing to note: they do expect tips in cash. I have seen them asking/telling customers to tip the staff.

Everyone is amazing and very helpful. You should come here and get pampered…read more You can ask for eric, lisa,lily they are my favorites

I've gone there four times for foot massages and the first time was awesome, but then the next…read morethree were so bad I felt like I needed a massage after because I was so tense. One the man was hurting my feet so bad by pushing so hard but not in the right spots. Didn't feel well trained. I kept saying ow and pulling my feet back and he'd smile and nod but then do it again. The next two times I had two different women but they both spent most of the time rubbing my shins (not even my calves). One lady only rubbed the top of my feet, and I wondered if it was some sort of ancient Asian foot technique but no. I stood up and my feet were not happy. Very hit and miss.

Had a back massage. Was not impressed when masseur starting pushing on my spine pretending he was a…read morechiropractor. Not good. May have done by more damage than good