Food was horrible. No flavor and dry. Floors were very sticky it almost took my flip flops off of…read moremy feet!! Dirty doors with food splattered on them. The employees were awful. Screaming, saying offensive things and cursing loud. I will not return here.

When we walked in the floors were so sticky we almost left. Service from the counter girl was ok. I…read moregot the Old School Philly cheesesteak... just awful. As we proceeded to eat inside. Manager was using profanity so loud we could hear it and all 3 employees just laughing out loud. They disappeared for quite sometime and then reappeared just choking and laughing. I hate leaving bad reviews but this was just an awful experience. I will never return. Ugh.

This place was so delicious, we went back the next day. I had the steak quesidilla and hubby had…read morethe 6-inch cheese steak. The special sauce was very good to him.

We had never heard of Big John Steak & Onion, but stumbled upon it after church service. It was…read moreonly a few blocks away. The staff was friendly, but busy, which is good. I'm always suspicious when it's lunch and a restaurant has very little business, but this place was humming. The selections were plentiful, and the restaurant and restrooms were clean. If you've read any of my reviews, you know that's always crucial: if their restrooms are trash and visible to the public, how are things that aren't visible?

I had to look this place up online because I didn't remember seeing it the last time Nate and I…read morewere in East Lansing. Apparently it's owned by the guys who own Lou & Harry's, and it opened in 2021. I guess I must have passed by without noticing it. I'm glad we stopped in because the food was really good. The menu specializes in cheesesteak hoagies and burgers, so I was excited to try a cheesesteak as we don't have a ton of options for them in Grand Rapids. We got the pazzo: Shaved ribeye steak, grilled onion, banana pepper, Jalapeno pepperjack cheese, pepperoni, and ranch marinara. You can upgrade to a combo which comes with fries and a drink, which we did. We got the cajun fries, but you can get waffle fries, ranch fries, or cheese fries. Our food was ready really quickly and it was super hot and fresh. The sandwich was big enough to split for a decent sized meal. There was quite a bit of meat and all the toppings worked well together. It was definitely greasy and pretty messy, and really salty - but I liked it. It's not something I could order regularly, but it was so tasty. The fries were fresh, thin cut, and the cajun seasoning was also really salty. If you're sensitive to salt - maybe avoid this spot. The bread of the sandwich got a little soggy, but it wasn't completely falling apart, which was good. This place is open late on the weekends and would be great for intoxicated or hungover college kids. They were doing quite a few Grubhub orders while we were there - I don't think I'd recommend this as delivery food as the sandwiches probably get pretty soggy if left to sit for too long. I'd come back and try more of the sandwiches.

Was visiting Lansing and was searching for the best rated/customer service place to have a…read morecheesesteak sandwich and I must confess that Hannah made the best sandwich I've had and she's is a true professional. She delivered phenomenal customer service and made my cheesesteak look like a masterpiece. I ordered the "Madonn'" Hannah keep doing what you're doing. Parking is really close so if you're in the area and want to have a phenomenal Cheesesteak Hoagie go check out Capo's.

This location is tucked away in the back of the food court in the Twelve Oaks mall. This comes with…read moreadded advantages such as a large seating area within steps of checking out and restrooms within close proximity. Moji was very friendly and polite. She quickly served up some tasty sandwiches. Both steak and chicken. The fries were decent, but since they provide malt vinegar, it didn't matter if the fries were bad. The lemonade was fine and the price wasn't terribly expensive. The only complaint I had was too much sauce in the Teriyaki Chicken sandwich. Something easily rectified should we get a return visit. 01/26

It's ok counter service is a little rude. To be honest the open kitchen area doesn't look like it's…read moreran all that well. No one talking to each other. It's appears to be dirty. The sandwich and fries were good. The sandwich was a little overdressed with some sort of salad dressing. The fries were done well.

Didn't even get waited on and the employees could care less. Time for Mr. Charlie to start looking…read morefor different employees. They were terrible! I walked out and won't be back.

Came in with my family and had a horrible experience. The manager gave us a door dash order…read moreinstead of ours we paid for. When asking for the sandwich to be replaced she became irate and began screaming at me and calling me honey. I went to my vehicle and got the receipt she asked for. I came back in and my daughter came in with her food right after me to show the order was wrong and the manager took it off the counter and threw it away. The manager continued to go back and forth yelling about being short staffed instead of either replacing the order or a refund. The manager decided to call the police on my family and I. I've had some difficult experiences at establishments but never have I had the police called on me and approached by an employee screaming because the restaurant made a simple mistake. The manager was not only rude to us but several customers and door dashers.

Quality is way overpriced. Order was cold and undercooked. Nothing like I use to get from Lefty's…read more Skimp on quality and quantity. Can't see this establishment lasting much longer.

Food was subpar, service was above average, cleanliness of this establishment was poor. Between…read morethe fruit flies, dingy floor, and trash can cabinet that looks like it hasn't been washed in weeks (also missing the front door)...we won't be back.

Best hoagies ever and their hot peppers are amazing. Kind of picky and hot very very good.read more

I was introduced to Izzy's quite a while ago, and really, it's the real deal! It's a hefty portion…read more( at least the way I order it lol) filled with meat, onions, peppers, gooey cheese, and GREAT bread (think chewy, a little crunchy, sopping up all that goodness)! Load that puppy up! It will be a messy, yummy, experience! It can get a little behind if it's rush time, so don't go expecting to get in and out in 10 min if it's lunchtime, but for a great eat, when you're not in a hurry, give it a whirl!