Came in with my family and had a horrible experience. The manager gave us a door dash order instead of ours we paid for. When asking for the sandwich to be replaced she became irate and began screaming at me and calling me honey. I went to my vehicle and got the receipt she asked for. I came back in and my daughter came in with her food right after me to show the order was wrong and the manager took it off the counter and threw it away. The manager continued to go back and forth yelling about being short staffed instead of either replacing the order or a refund. The manager decided to call the police on my family and I. I've had some difficult experiences at establishments but never have I had the police called on me and approached by an employee screaming because the restaurant made a simple mistake. The manager was not only rude to us but several customers and door dashers. read more

Didn't even get waited on and the employees could care less. Time for Mr. Charlie to start looking for different employees. They were terrible! I walked out and won't be back. read more

save hour money go somewhere else where else. I ordered an old school cheesesteak. The bread was hard, the cheese wasn't even on the sandwich, there wasnt enough meat to cover the bread. I'm very disappointed and will not be back read more

It was okay. Good bread, good service, taste was okay... affordable and quick. Mind you, I had the chicken cheese steak not the beef.

I tried their Bacon 3 Cheesesteak. Lots of meat. It was HUGE! Too much for me to eat, so my husband ate the other half. While I was not a fan of the cheesesteak, he loved it! Fries weren't bad. I like my fries hot and the order was a pick-up and not eaten right away, so that probably affected my opinion. I will definitely go there for immediate eating and will try one of their chicken sandwiches. I can't comment on the service as I didn't order or pick up. read more

It had been years since I went to eat at Charley's Cheesesteaks - the last time was probably around 2017 at the AAFES food court in Tinker AFB. 3 days ago I decided to do something I almost never do - eat out; Charley's got me sucked in. Due to Bidenomics NOT WORKING OUT so good for me, I haven't eaten out since gas prices exploded back in June of 2022, so I can definitely narrow down exactly who doesn't wash their hands that makes Philly sandwiches. Yep, you guessed it. Charley's Cheesesteaks on Bay Road in Saginaw. I have been sleeping 21 hours a day and only getting up to eat, throw up, and shoot explosive diarrhea into my toilet bowl the last 3 days. The service and ambiance of the Charley's was what you would expect, but unless you feel like taking a "poop vacation," don't come here. I won't be eating poop Phillies & getting norovirus here ever again. read more

The last few times I gotten food from here I was not pleased at all.. the sandwiches were dry with in flavor at all. Then on top of it all. I was suppose to get fries. They forgot to give them to me. And I paid for them. The ambiance is poor. Every time I go in there it's dirty. Never clean read more

I've been eating there for years. I was there the first day it opened. Dined in for the first time in 6 months today and I don't think I'll go back again. Which is unfortunate because it used to be so good and the staff has always been very friendly. But the tables were all sticky, the floors looked like they hadn't been mopped in a long time, and the bathrooms were really gross. Made me nervous about the cleanliness of the food prep areas. read more

Good service, clean place and the ambiance is cheese steak lol. Was driving by headed to another place and Bam the sign made me whip a "U'ey" Glad I did now I don't understand putting lettuce and tomatoes on a Philly but I guess some folks are weird. But the Philly was solid maybe hit it with a little more cheese possibly some cheese sauce ‍ but overall solid Ill be back read more

very delish, very stuffed a 12 inch can feed 3 people! the fries were weak and limp, the shake was better then any you may have tried. service was excellent, clean. I 75 exit 122, new fav stop! read more

Never been a huge steak sandwich fan, but my boyfriend is, so we stop in here sometimes. My favorite is the chicken philly. The chicken has good flavor and there's plenty of meat on the sandwiches. I love the grilled veggies on the sandwich, but next time i think I'll try asking for double because it never seems like enough. Cheesy, meaty and tasty! read more

Not really a lot of places in the area that specialize in Philly cheesesteaks and this place does it pretty decent. I've never had a bad experience customer service wise or food wise. Well there has been once they forgot my fries, my fault for not checking my bag before I left. Anywho, my favorite thing from them is their spicy loaded nacho fries, I'm not sure if it's a special or a menu item but it was good and so filling! read more

Charleys Cheesesteaks - Spicy loaded nacho fries - Cheesesteaks Near Me - Saginaw, Michigan

I went into Charley's yesterday for lunch, food was good unfortunately the service was not. Everyone was fine except for whom I believe to be a manager named Megan, she was VERY rude, didn't smile. Not only was she noticeably rude to myself as a customer but also to her staff it was extremely unprofessional. Will not be returning to this location due to the rudeness. Foods good but beats me why a manager would act like that . read more

Not bad for a steak sandwich in saginaw! They are always nice every time I go there. I went the other day and ordered a simple six inch sandwich with mushrooms and cheese and was pleasantly surprised which is a good thing! The down side is for what you get, I don't think it's worth the price tag! read more

I made a mistake while ordering no fault to the staff they still fix it for me. Were very fast and the staff was all extremely nice. Thank you for your smiling faces we could see them even through the masks. read more

I got the Bacon 3 Cheese Steak Philly and it was delicious. I also chased it with an Ultimate Fry which was the best decision I've made today. read more

The best subs in the Saginaw Bay Region, and you can have fries with that.

One of the best around. Staff is very friendly and prompt. Food always seems freash. There is not one thing on the menu I dislike. Subs are always hot and served to your liking. read more

This place has really gone downhill from the customer service right down to the bread. The bread has changed completely and taste like preservatives like some chemically sugary off flavor. (Which I've noticed most places start to use products with similar taste)Not to mention they don't toast it now? Unless you ask I never had that problem before I guess they just forgot and that was there way of covering it up. Also chicken was not cooked fries were cold and soggy which were not cooked either the cheese on the fries was disgusting like it was old and had been sitting for days didn't bother to eat anything and proceeded to throw everything in the trash was there any point in calling the place straight itself no not really because the staff was very rude and said I should just stick with jimmy johns which I will! 2 years ago this place was really good but like most places they hire horrible staff and lose consistency. read more

Great Philly steak and chicken sandwiches. Been coming here for years. Always made fresh and fast. Staff are nice. Restaurant is clean. I highly recommend it. read more

Chicken Phillies and Steak Phillies are awesome! Their fries are pretty good too and they serve 3 varieties of Gold Peak Iced Tea! Their staff is pretty friendly and we have been there twice in the last 2 weeks. read more

I love their subs!!!! Way better than Jimmy Jon's because of the quality and quantity of meat you get, and the over all flavor surpasses subway in my opinion. Price is comparable to the others, but QUALITY is well above the others. I gutt can attest to that....soooo good. read more