I am writing to share a recent experience at the Bowie store, as well as to recognize a manager who…read morehandled the situation appropriately -- hence why it's two stars. I am a newly returning Kohl's customer--it's been years. Within my first week of shopping at the Bowie store, I encountered two separate service concerns -- so here's my complaint and commendation at the same time: First, I attempted to return an item that the system initially indicated was "not returnable," though no clear reason was provided. I was asked for additional information, which I provided. When the associate was unable to resolve the issue, the interaction became noticeably impatient and dismissive. There were visible signs of frustration, including non-verbal cues that conveyed irritation rather than a willingness to assist. At one point, the interaction shifted in a way that felt personally directed rather than solution-focused. The associate was very frustrated (unbelievable to me), eye-rolling, expressions of exasperation, and standing with her hands on her hips. The tone and body language suggested that the internal system discrepancy was somehow my responsibility. That was inappropriate. If internal numbers do not match or a technical discrepancy exists, that is an operational matter to resolve--not a customer failure. Redirecting frustration toward the customer reflects a lapse in composure and the lack of regulating yourself. Fortunately, the manager on duty, Deidra, intervened, hallelujah! She was calm, respectful, and solution-oriented. She did not display frustration, and she handled the matter with professionalism. Ultimately, the issue was resolved. I would like to formally acknowledge her leadership and demeanor. She demonstrated the level of service customers expect. Second, I recently received an online order that arrived visibly damaged. Items were missing from the package. Thankfully, I photographed the condition upon arrival. I followed the Deidre's instructions to resolve the matter, and that issue was also addressed by the very helpful, respectful and professional service representative. However, experiencing two service disruptions in my first week as a returning customer raises concern. As someone who leads an organization and manages diverse personalities daily, I understand that challenges arise in any business. What distinguishes a company is how its "people" respond under pressure. Customers should not feel the emotional burden of internal system or procedural challenges. Courtesy, patience, respect and professionalism should be first--even when resolution requires additional effort. I appreciate that both matters were ultimately resolved by the manager, Deidra; thank you for not displaying discontent with me for a matter that was out of my control. Sincerely 3/3/26

not above price,u can buy and have a little money leftover.you will get some great deals if you buy…read moresmart.and shopping online.

Wow! This is one of the largest outdoor shopping centers I've been to besides an outlet mall. There…read moreis such a variety of shopping and dining options. There is a Barnes and Noble as an anchor store. The one by me is long gone. The Best Buy here is now vacant. They have many good food options. We were here for the Savor Bowie event. Seemed like 100+ vendors were lining the Main Street. Still, lots of of free parking option available in the back lots. Stores don't open until noon on Sundays from what I noticed. Many restaurants didn't have breakfast options except First Watch, of course.

I love the service at this location; the food is excellent, and they always keep it fresh. I also…read morelove that they make the pita chips right on the spot.

I can see why Macy's are closing in droves. Instead of downsizing they would rather close up whole…read moredepartment stores. Once trip through many of them and you can see why. They don't have enough merchandise to fill the sales floor. I came in here in search of birthday gifts and wasn't very lucky. I gave up on that fairly quickly and decided to just browse what they had. When I say there was a lack of selection they still had items from Christmas on the shelves. Imagine seeing Christmas and Valentine items on shelves well into March. I did a bit more browsing and every single time I passed the fragrance items I was pounced on. I am not one that wants to be approached until I at least looked. What I wanted wasn't correctly put on the shelves. Without any prompting, an employee was right beside me attempting to get me to buy. When I asked the price, which isn't completely marked, I nearly laughed. Then when it did come time to check out here for the few items I did find, there was only one register counter open. With one associate working the counter. There was a line and each of the people in the line had either multiple items or returns to do. It was to the point that I wondered back to the main aisle of the store to scope out if there were any other area open. When I did this, an employee must have been coming back from a break and asked me if I needed anything. She pointed me to the desk behind me and I told here there was a line and I was trying to get out of there. She didn't even head back and take off her coat, she just jumped on the register. The only bright spot in this visit.

This store is Fabolous. The selection of business attire is amazing. I highly recommend this store.read more

For me to stop here was kind of not needed at the time. I wasn't even really looking for anything…read morein particular, but since I was out, I wanted to keep myself busy by stopping at as many shopping plazas as I could. What a stupid mistake, especially since this plaza was a bit wonky. I came in here to honestly grab some essentials that I didn't necessarily have to have, but since I was out, why not get what I need and be done with it. Even though it was busy in here, I was still able to find what I needed and not feel rushed about it. However, when it came to checking out, there was a larger than expected line. I didn't mind, I was here for a reason, to waste some time and get some items. I had my airpods in and was minding my business. Get to the head of the line at the self checkout area and had the most pleasant discussion with the lady manning the area. She should be in a different line of work. Approaching people and just having a leisurely conversation with them. She had a gift which made for a nice end of a shopping trip.

As a bigger woman I have always liked the fit of targets plus sizes, however this location has…read moredecided they no longer support the plus size community and no longer carry anything bigger than the circumference of my ankle. I've already cut back on my Target shopping thanks to the DEI rollbacks. I guess this just ends my relationship with them altogether. Do not support non-inclusive stores.

Went in the middle of the day so not overly busy. The line went fairly quickly. The store is fun…read more Lots of stuff to look at, some of it unique. I got some photo frames and a few Easter items. Successful trip.

Any Ross store is always a hit or miss! I was in the area yesterday and stopped in. This one was…read moredefinitely a miss!! The store wasn't well stocked. Things were not very organized and they literally had one employee doing returns and checking folks out. Yikes! She was very nice and kudos to her! She was doing the best she could. This isn't a location I personally would be in a hurry to return to. It's not close to me and their merchandise was lackluster!

Now THIS, the Bowie location, is a NICE TJ Maxx! They have a great selection of the clothes I look…read morefor. I wasn't trying to spend a lot of money (which is easy in a TJ Maxx), so I perused the aisles a bit before heading to the men's section for shorts & shirts. To my surprise I found a lot of nice selections! I took 6 items to the dressing room to try on, and the woman there was very friendly! AND, I left with all 6 items! WINNING. I did notice they didn't have a very large selection of furniture, but I can't even recall a furniture purchase I've made at a TJ Maxx. I just like to look at what they have to get ideas. Checkout was quick. I once again declined to offer to 'save 10% on my purchase,' but it wasn't a problem. I also like that I can have my receipt emailed to me because... by now they know my email address. I don't know if that's good or bad. Check THIS ONE out!

This Bowie Md location always has great choices from furniture,beauty section shoes and more…read moresomething for the whole family

The transformation of Collington Plaza has been interesting to watch. Basically they tore it…read morecompletely down and replaced it. Gone are Belair Service and Pizza Wheel. Now you got Giants and the ridiculously idiotic Walmart. Don't find myself coming too often since other grocery stores are closer to me and the patrons of Walmart scare me since they look and act like zombies. Capital One Bank is nice, but they are not nation wide (yet). Sad to see the toy store close. Parking is more idiotic than the Walmart. Choke points, speed bumps and the zombies clog up the traffic. It's well kept, just wish they had better shops.

I don't have any complaints, Walmart always comes through in a clutch with my last minute needs. I…read morewill say for this location, I only go for small incidentals. The store overall is a bit cluttered and not the most organized. However, for what I need, I'm always in and out. I came last minute for some feminine products and nail clippers ..the online product locator does not always match the layout of the store so be mindful of that. As I'm looking for my nail clipper, I came across some Dr. teals products I never knew I needed...so again, no complaints from me Wallyworld! The self check out is a bit weird, as far as how to get there. It almost felt like I was leaving store with products in my hands but then I was able to find the self check out entrance.

I attempted to do a return and spoke to cashier Pauline to directed me to someone who could assist…read moreme as it was 8:50p 5/3/26 Although there was no posting of time, the African / Carribbean female manager on duty refused to assist me or to provide me with a resolution as she was "doing something that required her time" it's unfortunate that me, a customer, wasn't something that required her time. As I am aware that every register can process returns, I asked how much time she needed to prioritize her tasks and I would be happy to wait. She then informed me that she was not going to argue with me and proceeded to walk away and continue her work behind a closed door. After closing the door in my face, without a resolution, I decided to write this review and look forward to formal store and district management to give me a call. This is awful service

The parking and access to the shopping center is poorly laid out and usually affords at least one…read moreopportunity for a wreck with every visit; particularity on the east end if you are trying to hang a left to get to Pier One, Big Lots, Staples, Haverty's, Sports Authority, or Target. Hang a right and you'll get everything from Michaels to Bob Evans and Exxon. I like the stores this place has to offer, I just wish the planners had planned traffic when it was all laid out!

Not a bad little place. It has a Lowes, Kohls, Staples, Target and Sport Authority. A nice…read moreHaverty is also there for high quality furniture and a Pet Smarts for your pet needs. A Michael's for your craft needs is also there. You can't park and shop, since they are spread out all over the place and need a car to get from one place to another. I find myself coming here a lot due to the Lowes and Targets. The bookstore closed, which is a shame and has been replaced by Big Lots. I think you can find most of your shopping needs, except groceries, in here.

I popped in here with my friend after the Bowie festival because she wanted to buy a birthday card…read morefor her husband. Of course I couldn't leave empty-handed. As a Michigander, these chips caught my attention. I don't think these were around when I lived in Michigan and they're made in Traverse City, which is nice. I probably would've bought more stuff that I didn't really need if I wasn't so tired. The store was clean and tidy, and there was just too much to peruse. My friend lives walking distance, and I was visiting her for the first time. Next time I'm in town I probably will stop in again and get a couple more bags of those chips!

Stopped in to do some browsing and grab a few items I knew I could find at a DT. I didn't really…read morehave anything in mind for items to grab, but I did have a few things that I knew I would want. Walked in, grabbed a basket and started browsing the aisles. I did a slow walk up and down the aisles. Checking to see what all there was to be offered here at this location. Stopping to see a new item I haven't seen before and grabbing the ones I knew I'd use. I had come to the last of the aisles and made my way to the registers. This is where a lot of the wait time came in here. I was in line at one of the two registers open and it was moving slowly. I didn't mind the wait as the employees were doing their job. What was a bit off putting was the other customers. No one seemed to understand the concept of personal space. They were dropping items right next to you and just not understanding the words 'excuse me.'