The staff are friendly, I felt no pressure to purchase anything. When asked for a particular…read morecolor and style of uniform they were very helpful.

My daughter just entered the Medical Technologies program offered through her high school and that…read moremeant having to go to Shuttler's to get customized scrubs and lab coat, plus other items required as part of her curriculum. I was super pleased by the level of service she received there. Everyone was so nice and helpful that they took the stress out of it all. My daughter was gone for a greater part of the summer, so she was not able to get fitted in time to make the first day of school, so we both were a bit on edge and nervous. The folks at Shuttler's had us covered. The staff here are knowledgeable and knew right away what my girl needed for her program. Because her scrubs and lab coat had to be customized with the program logo and her name, she had to come in to be fitted in order to assure the proper sizing. There can't be any returns on custom items. We were literally in-and-out of there within 20 minutes. Because of the short timeline, our order was noted as a rush order and we had my daughter's items within a week of ordering. Once she got in to her program, I ordered her a second pair of scrubs. Those were in to the store in fewer than 10 days and the store called me as soon as they arrived. In both order pick-ups I had to come from work, which used me close to closing time. Tracy offered to stay a little longer to make sure I was able to pick up the items on the same day! One of the other things I experienced is the fact that one of the sales staff was very familiar with the Med Tech program, so she was able to give my daughter confidence that it was a highly regarded program. That made both of us feel even better about the choice my daughter made to pursue this line of education.

Sold some things twice at this location this year. Bought a few skincare items and a ring. Stuff…read morewas very affordable and brand new. Was very happy with my purchases. And it didn't take forever for them to go thru my inventory despite being busy.

I had a meh experience there. I took in some clothes that were purchased in the last 18 months and…read morejust didn't work for me... some still had tags on. They bought nothing stating that the dress was out of season and the others had animal hair on them even though I had cleaned them. I donated these items to charity. Someone will happily use them and they will not go into a landfill. ... I had to wait a long time to have my stuff appraised and the staff, while not outright rude was less than welcoming The other thing is that most of the clothes being sold there were nothing I would consider wearing or just huge!

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I always shop here when I come visit from North Carolina. Excellent customer service and unique…read morepieces!

My favorite yoga pants, great shoes, always clean and fully stocked. Employees are helpful and…read morepleasant. They often have buy one get half off sales.

This store has all kinds of shoes and boots for the family and more. There are athletic clothes and…read morewinter jackets. Accessories of gloves and hats, and trinkets are around the check-out counter. In the back are racks of clearance shoes. This is a nice store, tho no one has offered to help. Everyone is friendly when checking out. They give out coupons. Ask for one when you go in. I'll definitely be coming here for all of my walking shoes. I purchased tennis shoes and ugg-type boots.

I have such fun in this store. Their prices are fantastic. And if you sign up on your phone to get…read moretext messages, the coupons that come on your phone are unbelievably wonderful. Their shoe selection is my favorite part. I have now purchased two pairs of shoes from there that are name brand shoes. I don't know how they do it, but it is a treat to go there and find something without breaking the bank.

I have reached out several ties to resole a matter and have been ignored. Corporate does not…read morerespond. The store manager responds saying he is waiting for a reply from corporate. Reponses to Yelp reviews is to contact KGListens@kgstores.com And they do not respond as well, K&G is not customer service oriiented. I have been trying for two months to get this issue rsolved.

Ms. Sunny is a saint. She hemmed 6 pairs of pants for me. Same day service ! She is sweet, kind and…read morevery talented. Very affordable. Highly recommend.

They may be a good seamstress, but for sure not good with tailoring men's clothing. I brought two…read moresuits in for tailoring. What i picked up afterwards was work that a looked like a child had done it, very unprofessional looking. The pants were taken in only at the waist a and nothing at the seat. I looked like a baggy pants showman would wear. Needless to say the suits were ruined

Nice store. Check out is arranged differently from others. Line weaves through the maze of small…read moreitems, snacks, candy, etc. Lots of registers are in a line. At the far end of the line are racks of online order pick ups. And there is self check out if you don't want to wait for a register that does returns. I hadn't seen that before.

Your app either slow or doesn't open at all. Your customer…read moreservice, phone and live texting. It's impossible to get information. Why can't I call and speak to someone that I can understand? Why do I have to put in my entire card number and Social Security number, to make a payment? it was quicker before you switched to a bank card! Too often, while searching your clearance online, the price when you look at the item isn't the same as the one while scrolling. I have NO issues with in store shopping.

I waited so long, so many seasons to step into the Mix Vintage + Estate Goods that when I did, it…read morewas gorgeously twinkling for the holidays. I always peeked in while going to Rising Star Coffee next door, and the store wasn't open that early (check hours before visiting). Better late than never, right?! The store is gorgeous right now - lights, nostalgic paper stars, skis, ice skates, and pristine white outfits in its windows. Treasure awaits you beyond the gorgeous winter display. AMBIANCE/INVENTORY: The store reminds me of visiting an estate sale, peeking at various corners for treasure. The store is well staged with pockets of goods. There is ample space to wander around. In terms of inventory, it is in pristine condition. Almost to the extent that you feel like you're buying something new. Forget funky smells or imperfections, you won't find them here. Prices vary but remain very reasonable. Items are quite unique - brooches, clothes, trays for entertaining, clutches, home decor, furs, art, and so much more. I really wanted to buy everything but limited myself to book ends. These book ends resembled actual books and were priced $12. That's considerably cheaper than book ends anywhere around the area at thrift stores. SERVICE: The owner of the shop is very friendly and welcoming. I loved that she chatted with me about other vintage stores even recommending a few. True community spirit. It made me love the store even more. I would recommend this store to anyone who lives in Cleveland Heights and beyond. Neighbors in Cleveland Heights groups continuously recommend this store, and I will too now. I would especially consider visiting if you plan to entertain, need a new teapot, tray, or other unique housewares. I plan to visit very soon!

Cool curated lovely gifts and treasures. I think I was there for over an hour just looking around…read more I found a set of cool tortoise shell earrings for my sisters birthday right away, but I couldn't stop looking around. Plus there is coffee nearby, so a fun day out.

This is a fairly new Ross in the Golden Gate Plaza. If you're really in a shopping mood and saving,…read morethere's also Marshalls in this plaza. This Ross has a pretty good inventory if you're on a hunt for women's jeans or household goods. I would say it's the better of local Rosses. Few standouts. The store has a lot of wicker items - shelves, serving trays, and vases. Serving trays are around $10, which seems like a great value. The store also has a lot of good women's clothes. Look at the orange shirt I got! I also got jeans to go along with it spending around $40. The inventory is pretty well stocked and the store is clean. The only areas of chaos are shoe department (not well organized) and beauty (low stock). Other than that, I'm very happy with sufficient parking, good customer service, and all the treasures. Talk about treasures, there's a lot of very cool wall art! That horse is amazing, like Greek inspired! Who would have known Ross would have it!

Incredible selection of high quality thrifted items. Extremely organized by size and type of…read moreclothing

Absolutely do NOT recommend this place. As someone familiar with the resale world, whenever I do…read moresell I typically use clothes and handbags that are less than 6 months old and top quality brands. I went in the store and not only were the girls at the counter rude and standoffish, but I had to keep asking them how the processes worked because they refused to communicate. After an oddly brief looked through of my items, they claimed that my items were "outdated" and unsellable?? I'm pretty sure 6 months isn't outdated? Plus isn't this a thrift store? It was condescending and an unnecessary thing to say to anyone. even if my clothes had been older than they were. Honesty hire better staff and outline a better procedure for what sellers should expect. But I highly doubt that will happen with this place. The owner of the store doesn't do too well with constructive criticism, as seen in her response to this review from a few months ago. Plus I have a feeling she deletes other negative reviews. Don't be surprised if mine gets deleted.