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    Ross Dress for Less

    5.0 (1 review)
    Closed 9:00 am - 9:30 pm

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    Arhaus

    Arhaus

    2.7
    (21 reviews)
    2.9 mi
    $$$

    I love shopping at Arhaus and Arhaus Loft. I find that they have the nicest selection of furniture…read morein town. The store is beautifully displayed, and the loft is a "treasure hunt". You have to keep going back and really walk around and look for items, but I have found fantastic deals (and beautiful items) for my dining room, bedroom and living room. The sales person I worked with at Legacy was super friendly and helpful. At the loft? They were nice, but don't seem as well trained as in the regular stores. I had a problem with one of the stools I ordered from Legacy and they switched it out very quickly and it was easy to coordinate. I've used delivery in the past for large orders but they were nice and let me pick up stools and other items I could fit in my car so I could save the delivery fees.

    Recently we purchased a made to order sofa bed. the fine print says that if it didn't fit in the…read morehouse, we'd have a 50% restocking charge. that being said, the sales person did not review that "50%" with me verbally. though i did sign the document. when the product didn't fit, i asked for an accommodation of some type--i never said what specifically, having spent tens of thousands of dollars in that store. did they have to do something for me? no, clearly not. they didn't HAVE to. should they have given me some relief in either a reduced restocking fee, or additional store credit? i think so, given the amount i have spent recently and that the sales person, in my opinion should have been more verbally direct about the restocking fee. i believe customer satisfaction with the products and the processes should be taken into account when dealing with people who have spent a lot of hard earned money at that business. I have a choice of where i shop and i won't go back to Arhaus, as they demonstrate that their mission statement is "caveat emptor" or "buyer beware"... not "we want to make sure you are happy with the customer experience". again-- my bad, but some accommodation would have gone a long way. "0 Stars" for you Arhaus. great furniture. very bad customer service.

    Photos
    Dining Chairs and table
    Dining Chairs and table
    Mirror
    Mirror
    Love the product, service above and beyond my expectations.

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    Love the product, service above and beyond my expectations.
    House of Lights

    House of Lights

    2.8
    (16 reviews)
    1.1 mi

    This is a beautiful store, well stocked with an awesome variety of products. The service is warm…read moreand hospitable. Very friendly people. We had to recommend this store.

    We ordered a light for our dining room and pendants and a light for over the kitchen for our…read morekitchen. Jim, our salesman was very nice. The arrival for the light for over the kitchen table was delayed. No problem. Today we had it installed. There are some blemishes on the light diffuser (the round disc on the bottom). My electrician pointed them out and suggested that I call the store and they would replace it. I called House of Lights to let them know, expecting a nice conversation and a replacement. A man named Mark answered. I have NEVER been so rudely treated. After he basically said that he did not believe me, accusing me of not using Windex or a Magic Eraser, I assured him that I had done both and offered to send him pictures. After receiving them, he called me back and told me that in his 40 years in the business, he had never had a problem and then told me that it was probably due to my using the Magic Eraser or Windex! After I pushed, he said he would swap it for one on the floor (just the round disc) but I would have to bring it in and I had better do it sooner rather than later! We live 40 miles away. I have never been talked to so rudely ( my husband heard it all on speaker and can verify). Clearly in his 40 years, Mark has never learned anything about customer service. I would highly recommend avoiding this store at all costs. If anything goes wrong with your order (from the manufacturer!) there will be no relief and a very rude response.

    Photos
    House of Lights
    House of Lights
    One bulb working, one flickering

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    One bulb working, one flickering
    La Bella Vita The Art of Entertaining

    La Bella Vita The Art of Entertaining

    4.8
    (5 reviews)
    4.0 mi

    Fun Fact: This store was nominated for Best of the East award…read more If you're looking for a shop that feels like stepping into an artist's living room, visit La Bella Vita flagship store at Eton Chagrin Boulevard. I wandered in because the displays are so cute, I wanted to see all the treasure inside. Every nook and corner is packed with funky, colorful one-of-a-kind furniture and home goods you won't find anywhere else. A lot of the items are hand crafted or hand painted. The vibe is playful, and just whimsical. The store has multiple rooms inside with different themes and colors. One of my favorite parts of the shop is their collection of teapots and tea sets. You can find them all over the store. They have so much personality! It's like each piece has its own little story. Definitely the kind of thing that would instantly become a conversation starter in your home. If you're looking to host a tea party, you must browse this collection. There's also a bit of funky furniture like foot stools and arm chairs that are so playful! If you're looking to add a pop of color to your living room this is the place for you. Especially perfect for Alice in Wonderland themes! Fair warning: the prices are up there. This is definitely more of a "treat yourself" or "special gift" kind of place rather than everyday shopping. But to be honest, the creativity and quality of the pieces feel worth the splurge if you're looking for something truly special. A lot of pieces are one of a kind, so it makes all the sense. I had brief conversation with the owners and employees while walking through. They were so friendly and welcoming! If you're into bold design, quirky details, and pieces that feel like art, this boutique is absolutely worth a visit. Even just walking through feels inspiring.

    Beautiful merchandise. Carefully curated. My go to for unique gifts as well as special items for…read moremy home.

    Photos
    La Bella Vita The Art of Entertaining
    La Bella Vita The Art of Entertaining
    La Bella Vita The Art of Entertaining

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    Cleveland Lighting

    Cleveland Lighting

    3.1
    (29 reviews)
    1.6 mi
    $$$

    Jackleg work, simple fix, abjectly poor customer treatment…read more After buying thousands of dollars worth of Schonbek fixtures - a large center hall chandelier, two sconces, two ceiling domes, and two smaller bedroom chandeliers - from Cleveland Lighting, here is the response I got when I asked them to fix the problem shown in the attached pictures: "Unfortunately, we would have a service call fee of $95. As mentioned these are secured at the factory and I'm not sure how much of an adjustment can be made. I could have someone available this Thursday afternoon. Let me know if you wish to proceed." The sconce in the photos was installed improperly. It should have been repaired without hesitation without charge by the store. You can see from the photos the Cleveland Lighting rep's statement, "fixed at the factory," is an inaccurate cop out sent by someone who just did not give a crap. Asking for a service fee was inappropriate and indicative of the kind of people who run Cleveland Lighting. Find a different lighting store.

    Avoid doing business at this store. This is a store that cares nothing about customer service…read more Having owned a store myself and being very conscious of customer service, I am appalled at the customer service at Cleveland Lighting. After ordering thousands of dollars of lights over a year ago, we found ONE lighting fixture that fit our needs better for our dining room in an another store. So, we asked to return a BRAND NEW, UNOPENED fixture in the box for a refund. They insisted on a 25% restocking fee. This is outrageous. This is just a way for them to make more money on their lighting fixtures for doing absolutely nothing. They could care less about building any customer good will for any future lighting purchases. They obviously care more about making a buck than pleasing their customers. Yes, it was stated there would be a restocking fee but seriously? 25% ?? You spend thousands on fixtures and there is no room for an exception at times? You can be sure that I will make sure that anyone that asks me about purchasing lighting fixtures I will tell them of the poor customer service and will steer them to another store. One that actually cares about their customers.

    Photos
    Circled area shows cause of issue - the sleeve is not seated properly on the tang
    Circled area shows cause of issue - the sleeve is not seated properly on the tang
    BEST SELECTION & PRICES
    BEST SELECTION & PRICES
    Cleveland Lighting

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    Ross Dress for Less - womenscloth - Updated July 2026

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