One of my absolute favorite stores to go to. You can always find something great there! The staff…read moreand owners are super nice and the store is always clean! They run great sales and have alot of name brand grabs! They have a reward point system too which is awesome! Love this place!

Love going here and finding treasures. The check out staff are nice and helpful…read more Great finds!!!!

I had an unexpected refrigerator failure at home that caused me to lose a large amount of food,…read moreincluding items I had recently purchased from Costco. Even though this wasn't Costco's fault, I reached out to explain what had happened. To my surprise, the manager showed incredible kindness and empathy and offered to replace the Costco items I had lost. This level of customer service is exactly why I continue to shop at Costco. They treated me with compassion, made a stressful situation so much easier, and truly went above and beyond my expectations. I'm incredibly grateful for their generosity and professionalism. Thank you to the manager and the entire team for turning a frustrating experience into a positive one. You've earned a customer for life!

Ruptured my achilles tendon and would love to shop at this Costco because the offer electric…read morehandicap chairs but their staff never brings them in on a regular basis and every time I have come in the last 30 day I sit n wait till my husband walks out and gets one... so frustrating

That my girlfriend loves this store way too much, that she should work here. She loves the style…read morethey have and loves the brands. She never leaves without having something with her. That's why I effing hate whenever she makes me take her there

Don't waste your time or money going to this place. I brought in a bin full of name brand clothing…read more(Lululemon, Nike, under armor, American eagle, old navy, etc.) and they gave me $0. They didn't even buy one single item from the bin I brought in. To top things off they had they shittiest selection of clothes in their store to chose from, but yet they're selective to what I brought in. Will not be going back. Terrible store.

Thought we'd check out this outlet since my bf has been on a sneaker binge. Brought a pair of…read moreConverse we bought at another factory store for a return. Before we even get to the counter and say anything the "store manager" (male, picture attached) starts a rant along the lines of sorry but we don't take converse returns you have to do that online, blah blah blah. My bf brushed it off and goes to shop but we're both annoyed and find it ridiculous that a purchase made in store can't be returned in store. I can't find any policy online or on the receipt backing up this so called policy. Plus the fact that this so called manger didn't even wait for us to say anything before immediately turning us away was just horrible customer service. We called the store we made the purchase from and they tell us what we were told sounds ridiculous, they get our info and call the Howell store to clear up the issue. Within 10 minutes we get a call from the store manger, a female, apologizing and saying if we go back in the store they'll process the refund. Store is clean and organized, most of the employees seem helpful, but the one "store manager" ruined the experience with their horrible customer service.

Drew was great, I took my grandson to Nike and drew helped us with the size the shoe and was very…read morefriendly.

Dropped off a leather for a zipper repair on January 2. Two months later on March 10, I reached out…read morevia email to see if it was done, and Dawn said she'd check. Never heard from her. So I reached out again on April 8 and asked again - she said she'd check. Never heard from her. So - it's October now and I'm curious what happened to my jacket. Really poorly ran shop as far as communication and follow-up, and clearly they don't want my business.

Stop by there on Saturday nice place friendly staff good selection of jackets vests patches belts…read morechaps and gloves

Just browsed today. Prices reasonable. Mark down discounts posted…read more Read some negative reviews. Look forward to returning and sharing good experience with friends. A smile, a kind response go along way.

I asked the owner what the price was for leather recliner as it was not posted and her reply was…read more"It will be around $500" but her tone was insinuating that I couldn't afford it! I'm a 50 yr old woman! Shocked me!! Won't be returning! Never assume!

Great prices and a good selection of stuff, however the employees are very rude. They are not…read morehelpful or nice. I guess they didn't learn that the customer is always right and the reason they have a job. Despite that, I have gotten some great things, like dog chains for a very very reasonable price. I would recommend this store only for the prices, but beware of the customer service.