Rarely do you go into a big box retailer and receive great customer service. And you can forget…read moreabout getting ANY customer service from Walmart associates- at least the Walmart's I've dealt with in the last 10+ years. So, needless to say the shock I felt at the Kingman Walmart was astounding! The employees smile! They act happy there! They actually HELP the customers!! We met a gal who was shopping on her DAY OFF. She saw we looking in the water, and she stopped to help us. I asked if she worked here- and she did. Her name is Iris, and she is AWESOME!! Though we didn't find what we were looking for, she left no stone unturned! Absolutely amazing customer service skills- and Walmart should know what a great job she's doing. We also came across cashier Janet, and whom I think is her supervisor- Susan. Both ladies were so wonderful! There was also a lady in cosmetics that walked me over to some products- the CS at this store is nuts!! Whatever is happening here in Kingman- please spread it East, North, West and South!!! We need more Walmart's like this one!! Kudos to Kingman!!!!! Thank you!! We're so glad we moved here!

Very unfriendly Walmart employee took a picture of her. Very slow service, aisle 28.read more

The location is convenient, it's right off the freeway, next to Safeway. There's plenty of parking…read more All the employees I interacted with were friendly and helpful. The layout is similar to other Marshalls. It's clean, nicely organized, and stocked with quality items priced cheaper than Amazon.

The service here is ALWAYS terrible, you'll have associates yelling at you in the fitting room in…read morefront of your children & manager ( EVELYN) will make excuses for these unacceptable actions! The store is always dirty! I found needles & blood all over one of the sinks in the bathroom. When employees are working they don't EVER say excuse me they just cut right in front of you. EVELYN ID A MANGER & WONT SAY EXCUSE ME IF SHE CUTS YOU OFF!! THIS IS THE WORST ROSS IN THE NATION!!!!

Rude staff, won't even listen to customers. Literally put away my cart after I asked if I could…read moreleave it and try on a dress. Came out to my cart gone and the items I was going to purchase also gone. Instead of just saying they put it away they told me I never had a cart there and continued to treat me like I was crazy. Thank goodness there's a Marshall's here now.

Bought a peach tree that is dead guy states there just waking up nope afraid to tell you this tree…read moreis dead and they won't make it right by replacing it so never buy bareroot trees from them

Great customer service. Open on time. I was in and out with what I needed in 5 minutesread more

I really enjoy this store. I am always worried that it's not crowded with people. But when I…read morecome I I can easily navigate to the departments and brands I like. I like the supply of inventory. I find what I need almost every time. I am always so impressed with the friendly staff who ring me up, package up my treasures. If I need help finding a certain size or color they are always very helpful with me. The customer service here is outstanding!

I love shopping at Dillard's anytime I'm in town! The people are so nice and they have a decent…read moreselection of high quality clothes and wares. I especially love coming in the winter because it's a great place for Christmas gifts.

Exceptional service, great selection. prices a bit higher than I expected! But, overall it's the…read morebest store in Kingman

Went there to purchase a fire arm and has one of the best experiences I could ask for my sales…read moreperson was Josh and he knew exactly what I was looking for and fully explained my choice. Highly recommend the Kingman store. I actually live in Bullhead.

Skyler in the men's department went above and beyond helping me find the right sport coat and dress…read moreshirt. He took the time to make sure everything fit perfectly and matched well together. Great customer service -- it's not often you find someone who genuinely cares about helping you look your best. Thanks again, Skyler!

Great sales, very clean store, salespeople are curious & professional…read more Andreana was fantastic! Extremely helpful when my new credit card hadn't arrived; I'm a snowbird & a friend was sending our mail. Took longer than expected. She held my purchases for me; Christmas gifts. I appreciate that she went above & beyond. I am very happy with Havasu J. C. Penny!

Great customer service! Sara took my call, saved the item for me, and made sure everything was…read moreready when I drove from Las Vegas to pick it up. She really took good care of me -- very helpful and professional. Really appreciate the support -- great experience!

Why do they always choose the most know it all, condescending and argumentative humans in the store…read moreto work at customer service? I've been shopping at various Targets for many years and this one has the worst customer service employees ever. The other employees at the checkouts are super nice but maybe the customer service desk is the "turkey farm" for mean girls?

I usually have a pleasant shopping experience here. But my last two shopping experiences have been…read morevery uncomfortable for me. I noticed that I am being watched throughout the store. Although I spend over $200 every trip. June 27, 2026 around 19:20 I came to shop here and was followed... again. So instead of taking my time browsing through every aisle until something caught my attention I decided to wrap up my shopping and go. I already had swimming goggles that I initially came there for so I decided to keep them and head to the line. I made my purchase and headed out. At the same exact time I was leaving a couple skipped past the line and sped walked right out the door with a cart full of clothes and nobody batted an eye. Did I mention it to the staff? Absolutely not! Why? Because if they weren't being prejudice they would have seen them stealing. But staff was too busy watching the wrong person lol so that's their bad. I won't be back here though. Because it's offensive to be treated like a criminal when I am not.

I visited TJ Maxx in Henderson, NV [3499 St Rose Pkwy] on Sunday, 03/22/26, around 4:30 PM…read more What stood out about this location was the offerings of many items available for purchase. TJ Maxx offered clothes, body products, makeup, home goods, snacks, and more. The downfall was the customer service. Going to the perfume area, a separate customer and I got the same perfume bottle coincidentally at the same time. I observed that the customer opened the box to sample and smell it, which required several pumps of spray. One of the staff members asked for our names and indicated that the perfume bottle would be available at the front counter. When finishing the shopping trip, the staff member left me the perfume box that the other customer used and took the new box that was supposed to be for me. The perfume box provided to me at the counter was slightly tampered with. Even with this situation, only an apology was given with no sort of accountability. No intervention was offered, not even a discount. Overall, this TJ Maxx was nice and well-stocked. However, the overall customer service did not meet expectations as anticipated.

As for our visit to Real Deals, we made the long drive in to check it out, and it was very…read moredisappointing. We didn't see any great deals at all. The prices on everything were surprisingly high and seemed more like full retail than any kind of discount. Once was enough. We won't be going back.

Overpriced broken junk. Rude employees, don't waste your time or gas. The store has drastically…read morewent downhill from when they first opened. When you have an issue and try to make a return, staff will tell you don't shop here then or buy it somewhere else then. Everything in the store was returned for one reason or another so most of the items in the store are missing parts or broken. Most prices are over half of original retail in some cases things are 75-80% while still missing pieces or broken.