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Big Lots

2.7 (3 reviews)
Open • 9:00 am - 9:00 pm

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5 years ago

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Kohl's - Kohl's

Kohl's

2.8(22 reviews)
1.1 mi
•$$

KOHLS-NEW BRAUNFELS We had the absolute SWEETEST woman ring…read morethe hubby and I up today! BRYN (the cashier) made the entire shopping experience a 10/10 ! I hate shopping and honestly rarely go to Kohl's because I think they are over priced and their women's clothes are ...just blah. That's only my opinion though ladies so don't come for me please Why I'm writing this review ~~ We only went in to grab a couple shirts for hubby ....so I said ,"Welp, I might as well go look at the shoe clearance rack ,while you painfully look for the shirts you want right??" Believe it or not , I found a pair of adidas on clearance in the youth section just under this sign that said , TAKE AN ADDITIONAL 50% OFF AT REGISTER . OF COURSE I grabbed the shoes and then hubby to go check out. When we got to the next open register ,there was Bryn with her kind smile ,... she walked us through the sign up for a Kohls card and was the most helpful, patient little GEM whom I am grateful for. Moral of the story (rant)really...... Sometimes it's the smallest things or things we think aren't that big of deal,that make someone write a positive review or makes us want to return there to shop even. So many people HATE their jobs and it shows!!!! It shows in their attitude It shows with their lack of patience It shows in their frown It shows in their huffs & puffs CUSTOMER SERVICE jobs are hard, I get that , I know from experience..... but sometimes you gotta fake it till you make it . A simple hello, how is your day .Just remember that smiles are contagious along with awesome customer service....and this sweet, older woman named Bryn reminded me of that. Thank you!!

4 stars for being able to easily return Amazon items here. 1 star off for how incredibly expensive…read moreKohl's has become for mid-range items. Wow, what happened?

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Kohl's
Kohl's
Kohl's

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Walmart Supercenter

Walmart Supercenter

1.6(85 reviews)
1.1 mi
•$

We bought a christmas Ham at Walmart. On Christmas day I cooked it as per the instructions. We had…read moreour family of six over for dinner. Served Corn casserole, Green Bean casserole, mashed potatoes, biscuits and HAM! The Meal was great except for the Ham - the ham was so salty, NOBODY could eat it. It was their 'special' store brand, I forget the name. That night, i put it all together in the original bag, next day took it back to walmart and told them i would like a refund. The lady at the counter said no way without the receipt. I had purchased the ham a week earlier for cash and didn't keep the receipt, but the label showed clearly it came from walmart. They called the manager, same result. I was NOT a happy person, finally called the number on the ham and explained my problem while standing with the manager. The lady on the phone said VERY CLEARLY that i should get my refund via a gift card. The ONLY amusing thing was that a sign behind the customer service desk said, returns could be accepted with or WITHOUT a receipt. I pointed it out to the manager, she just turned and walked away. I WILL NEVER BUY GROCERIES AT NEW BRUNSFEL WALMART AGAIN, NOTHING!

Moral of the story: Always check expiration dates -- especially at Walmart…read more We rarely buy meat from Walmart, but the other day my wife stopped in and picked up some breakfast sausage. When she got home and checked the ingredients, she noticed the expiration date was 12/25/25 -- already expired. She took it back to customer service and was given a hard time about getting a refund or even an exchange. After some back and forth, the manager finally agreed to let her exchange it. When she went back to the meat section, she noticed the entire brand was expired -- every single package dated 12/25/25. She grabbed ten of them and brought them to the manager, asking why expired meat was still being sold. No explanation. So, moral of the story: don't buy food at Walmart without checking the expiration date first.

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Walmart Supercenter
Walmart Supercenter - Walmart!

Walmart!

Walmart Supercenter

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Ross Dress for Less

Ross Dress for Less

2.0(15 reviews)
3.6 mi
•$$

For a while I avoided going to Ross just because the store had become very disorganized and the…read morequality had gone downhill . I've come back and was quite surprised with the improved organization and customer service. Today I went in looking for a bag to use for travel. Although I didn't find what I wanted, I did find some very good buys. One of the Ross reusable bags was 50cents so I picked up 2. I finally replaced my wallet when I saw the good prices. I went to the nonperishable food aisle and picked up a bottle of coconut oil for $3 cheaper than it would have cost at the grocery store. You can find Quality spices, Asian spices, Greek style grape leaves for stuffing and herb infused olive oil. I found the employees to be courteous and helpful. One employee stopped what she was doing and walked me to the purse area when I asked where it was located, now that is going above and beyond and excellent customer service ! I think I'll be visiting Ross more often.

Would have given 0 stars, but you have to give at least 1. I can see why this store has 1 1/2…read morestars. The customer service here is NIL!!! Came in to browse around and found something i wanted to buy. Came up to the register to pay and there was no one in line. As we came up to the register the cashier just walked away with no explanation and walks over to chat with 3 other women. And those women are just standing around chatting. So we just stood there waiting for her to come back over to ring us up. We waited about 5 min then she comes over and says just a minute before she would ring us up. Finally rang us up. And then just walked away and told me to grab my receipt out of the machine. So rude and didn't even say thank you or here's your receipt she made me grab it from the place the receipt comes out. And then walked away to go chat with the other gals again. She looked like she was being put out by having to ring us up. Will NEVER come back to this store. And to boot the racks of clothes in the store were mostly empty. The place looked a mess. We left and went over to TJ Maxx. Much cleaner store and the cashiers are so much friendlier and smile and say thank you.

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Ross Dress for Less
Ross Dress for Less
Ross Dress for Less

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Burlington - Storefront

Burlington

2.5(2 reviews)
3.5 mi

Never have I ever in my 41 years of living on this earth and 20 plus years of shopping at this…read morestore ever felt more uncomfortable and ready to leave a store, Burlington your new policy sucks and makes working customers feel a certain type of way, as I walked in today there was a rope at the door and a loss prevention officer that said "hello, before we let you in just know your face is on camera and we monitor everyone's shopping if someone were to steal" let me start by saying this, I have never stolen anything in my entire life, I came into the store to look for beach themed items to redecorate my daughters room, that comment alone made me upset, once I gathered my thoughts after the initial shock of the statement I was told that this is the new company policy and they have to tell every customer that, is this the way you want customers to feel when they come in to spend THEIR hard earned money with you? I understand there's a few bad apples in every batch, just monitor your cameras for theft as every other business does but telling everyone that as if their a criminal or could be is HORRIBLE and makes me not want to return, Your new policy is horrible, maybe come up with something better that recognizes the customer could shop anywhere in the world and chose to shop with you, with practices like this you will definitely lose customers to ALL of your competitors, and if you continue you should, SMH.

This is a good sized store in a great location (Creekside Crossing). Like all of the stores at…read moreCreekside Crossing, it looks brand new. The floor was spotless. This Burlington Coat Factory has a LOT of clothes. It wasn't as balanced as other Burlington Coat Factory stores that have about as many gadgets, accessories, houseware, furniture etc...as clothes. But this is great if you're trying to get a wardrobe for you and your family. Men, there is a nice section of dress pants. I posted pictures to give you an idea of how vast the clothes are. I also liked that it was organized in such a way that you can get in and out without bouncing all over the place. My main reason for usually avoiding Burlington Coat Factory is how they have items on displays all over the store in areas totally unrelated to said item. This is not the case here. I was here looking for curtains and curtain rods. I couldn't find any curtains and about 30 curtain rods. Odd. However there were a ton of wall decor. I was sure to make a mental note of this for the future when I have more time to come back and shop for home decor. So if you are ready to dress yourself or your walls, this store is a good place to start!

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Burlington - I can't believe it's time for holiday shopping. Yipes!

I can't believe it's time for holiday shopping. Yipes!

Burlington - This is all the furniture in the whole store

This is all the furniture in the whole store

Burlington - Behind this furniture is a treasure trove of wall art

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Behind this furniture is a treasure trove of wall art

JCPenney

JCPenney

2.3(22 reviews)
3.6 mi
•$$

No wonder JCPenney's is going out of business…read more They have the worst customer service I ever experienced. Had a billing issue on a PRE-SALE order being charged to my credit card before the purchase date in order to get this item at a Huge discount price. Not a problem that they ran my credit card early BUT the problem WAS No receipt. Item was put back into stock. No record of transaction I called Penney's credit card company while in the store, being informed the sale transaction was posted 5 days earlier, and not ran as a pending presale. Terence Moore (He, Him, His) Customer Experience Supervisor, Human Resources tmoor72@jcp.com Came over to resolve the problem didn't apologized Didn't EVEN acknowledge me I stood there totally invisible- didn't even look at me once I only know his name because I asked for the receipt to be emailed to me. Then to make things even worse, some woman comes out of nowhere and intervenes without introducing herself or telling me what her position was. She was combative towards me and felt the need to escalate the situation by adding gas to the fire giving her two cents about the situation in which she knew nothing about. Arguing how my credit card was not charged. It was only pending. Bottom line for these 2 people who represent JC Penney, they both majorly failed at doing their job. Mainly they both lacked in customer service department, and failed to remember without customers they would have no jobs. What should've been a simple fix due to a computer glitch, turned into a major fiasco.

It costs more than a Penney to shop here, so false advertising FTW…read more This JC Penney is located as part of a huge strip-type Mall at New Braunfels between San Antonio and Austin right off of the highway on the east side of the interstate 35 so come and check it out if you're looking for a department store when you're down this way. It's not bad. But when people say Strip Mall I still think of Strippers, always have, always will. No wonder I date Barbie.

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JCPenney - Keratina?????

Keratina?????

JCPenney
JCPenney - Penney for your thoughts

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Penney for your thoughts

Big Lots - deptstores - Updated May 2026

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