Decker's Bicycle is the type of bike shop that gives bike enthusiests a reason to come to Price…read more The small shop in downtown Price has made various strategic decisions in order to keep its doors open for business in such a small town with a very little economy. Of the best decisions this family run business has made hiring Parker Cammans to assemble bikes and help customers is obviously one of their smartest. Parker Cammans has a true passion for bikes and every aspect of the sport. He was able to approach each of my questions with confident and accurate answers. The customer service provided to me from this employee left me convinced I will only purchase bicycles from Price no matter what part of the country I happen to be.

Amazing customer service, they're extremely helpful every time I go in. I wouldn't go anywhere…read moreelse.

I had an incredibly disappointing and frustrating experience at this shop. I dropped off two…read moree-bikes and encountered issues with both the quality of work and the management's conduct. **Bike #1:** I was charged $75 for a flat repair and derailleur adjustment (on a new bike)--nearly double the market rate. Worse, the bike now only shifts through half its gears (it worked perfectly before), and the "repaired" tire went flat after one ride in my driveway. When I tried to inflate it, the tube popped at only **10 psi**, indicating a faulty installation. **Bike #2:** The experience with my wife's bike was even worse. The quote spiraled from a tune-up to a total of $365 as they continually found "new" problems, including issues with a derailleur that had zero problems previously. **Customer Service:** Jerry's communication style is aggressive and condescending. When I questioned the mounting costs, he used scare tactics, repeatedly telling me the bike was "dangerous" and "unsafe to ride" to pressure me into more repairs. When I tried to voice my concerns about being nickel-and-dimed during this three-week ordeal, I was laughed at and hung up on three separate times. I was even insulted personally when he told me he "would have never let his bike get this bad." This shop relies on upselling through fear and has zero respect for its customers. Save your money and go somewhere that values integrity and basic mechanical competence.

Fast, competent service, kind person to person dialogue, and clean, nice shop. We'll definitely go…read moreback!

Mike and Krista are always cheerful and they do great work! I've been a customer for long time…read more They are a Lehi treasure.

Very knowledgeable. I will use this business in the future, they helped me with a flat tire and…read morementioned items like installing Tannus tube inserts to prevent getting flat tires and had items like bike pumps etc to purchase instore.

Stopping in on a road trip with a shredded tire. The crew provided a Very affordable tire and inner…read moretube replacement on the spot for our old Pedego. Kind people, very helpful! They had us Mounted and going in less that 30 minutes.

A few weeks ago, I had a bicycle assembled at this place. My prior experiences had been largely…read morepositive or neutral. Cannondale insisted on a Hangar 15 location for assembly, so I chose this one. The assembly was alright outside of one crushed cable leading to the headlight. The one thing I can't forgive is the process of dealing with that single issue. There are two lights on the bike: a running light and a headlight. This Hangar 15 location insisted that the headlight was disabled due to the presence of the running light. That didn't sound right, so I went back and asked again. During the follow up, the response was bizarrely aggressive. So, I read every bit of documentation on the bike and found Cannondale sucks at documenting literally anything about their bikes. Nothing in the documentation was useful. Contacting Cannondale was similarly fruitless. The Cannondale customer service email guy had no comment on the headlight/running light. I needed to get the cable to the headlight fixed anyway, so I submitted a warranty claim. Cannondale once again insisted on a Hangar 15 location, so I went to the Orem store. Those guys were substantially more professional. They were able to get a response from Cannondale. The running light/headlight dynamic relies on a light sensor. The headlight was just broken. All H15 Lehi had to do was call Cannondale, and they didn't even bother. If you want good customer service, this is the wrong location. Go to the Orem location instead. The Draper location is also probably better. I will never go back to Hangar 15 Lehi. (They get 2 stars because the documentation for that specific bike was so awful. Cannondale should be updating that particular section soon. Again just to be fair, I probably won't buy another Cannondale.)

I bought my Giant 29er from here almost three years ago and I still love it. I mainly ride the JRT…read moreito work... so flash forward 3 years and I'm back to pick up a tube... I mentioned how I need to bring my bike in for a tune up. The young lady helping me mentioned that I should have 5 tickets for complimentary tune ups.... The place is very clean and organized, the staff is friendly, knowledgeable and helpful. They.approached me, I didn't have to seek them out. Like that other store that lost my business. Glad I waited. Love my bike. Really like this shop.

I went in seeking to buy wheels and tires and was directed to "the bike mechanic" named Ethan. He…read morerefused to help me, he refused to look up at me, I was showing him my old wheels and trying to ask him what I should buy and he wouldn't be bothered. Honestly, Ethen seems unemployable. I left.

Owner Brent is a good guy. He helped me pick out the perfect bike. His staff and shop are awesome.read more

From the owner: Great Western E-Bikes proudly sells, rents, and services/repairs all types bikes, including:…read moreMountain bikes, Gravel bikes, Cruiser bikes, Commuter bikes, Urban bikes, and more. We only sell e-Bikes and have the largest selection of e-Bikes in Davis, County with great brands like: Amflow, Santa Cruz, Cannondale, Giant, Liv, Gazelle, Bulls, Troxus, Norco, Segway, Super73, Velotric, and more. Our friendly knowledgeable staff is ready to help you learn about e-Bikes, take one or more on a test ride, and help you find the right bike for your needs and riding style. Our repair shop is professionally trained and certified to work on all types of bikes. Our commitment is to have your bike expertly serviced/repaired and ready to go in 48 hours in most cases. Some repairs we are able to do same day directly when you bring it into our shop. All of our repairs are guaranteed. We want to improve your ride and get you back on the road ASAP. Great Western E-Bikes has a large selection E-Bikes for rent as well. Whether you are looking to try an e-Bike out before you buy or you have friends / relatives coming to the area and you want to share the great trails we are blessed with, we have e-Bikes for you! Great Western E-Bikes is changing lives one E-Bike at a time!

I'm impressed with the customer service at Hangar 15 bikes in South Jordan. I replaced the tire…read moreand tube on my wife's Trek bike. I noticed the rear disk hydraulic brakes weren't working at all. I looked at the hours of Hangar 15 bikes. It said they were open until 7:00 pm. I realized if I hurried I could get there by about 6:30pm I got down there and they were able to fix the brakes by adding brake fluid in under 10 minutes. it was almost completely empty. I asked him how much I owed him and he said nothing. I will be taking all my future bike repairs to Hangar 15. All the employees are super friendly. It's a great place for bike repairs and new bikes.

Horrible frustrating experience! Again! What a ripoff! They only care about your money! Stay away…read morefrom them at all costs! They need to learn what customer care is! They charged me $32 to install a new dropper and take it out (wasn't the right length) after telling me it'd be $45 for them to reinstall my dropper! What the h*ll!!! You're going to charge me $32 to put in and take out your dropper post and then tell me it's $45 to put my old dropper post back in! Seriously!!! I came up from southern Utah to do some riding. I needed a new dropper post and did t order it in time from my local bike shop. One of their other stores had it and sent it over. They install my new dropper post and I realize my calculations were off somehow and I probably needed the next size up. They dont have it, but one of their other stores does. I ask them to put my dropper back on, I'll go on my ride with my friend in the morning and then go to their other shop after our ride to get it. They asked me if I wanted them to just take the new dropper out, or install my old one. I told them I'd appreciate them reinstalling my old one so that I can at least go ride with my friend in the morning and then go to their other shop for the correct dropper. They said it'd $45 for them to reinstall my dropper. I said seriously!?! That's outrageous. Nevermind then, my friend and I will install it. Then they told me I owe them $32 for them putting in and taking out the new dropper post. I understand $5-10 or something for the cable, but $32 for that and then telling me it'd be $45 to put my old one back on! Thanks for ruining a ride for me. I had a feeling I'd regret going to them and I truly do. Makes me truly appreciate the amazing, wonderful and true family customer service of Over the Edge! Where you're family and they treat you as such! Where they know and practice true customer service! True southern hospitality. Not this nickel and dime you and screw you over crap by rude staff that's going to rape you financially for everything they can and apparently never learned what true customer service is. I'll deal with my old dropper post for this trip and wait to get back home to support a shop where they genuinely care about their customers! Where you're family and treated as such! Where they care about you and your riding experience and you feel that.! Not this corporate atmosphere where they seem to only care about your money.

I am very sad to say that I feel this update to my previous five-star review is necessary since…read moreTrek took over this bike shop. Previously, Slim and Knobby's was an incredibly down-to-earth shop that went above and beyond to take care of its community and customers. Since Trek acquired this place, the service, vibe, personality, and everything good about the shop has been stripped away. After being a loyal customer of Slim and Knobby's for years, I visited for a routine service shortly after the acquisition, and all the staff who made this place special were gone. The manager treated me as if I had never been there before, and I will not be returning.

I was visiting the area for a month of outdoor fun. My old Trek mountain bike had a shifter issue…read moreand I saw this Trek bike shop on Main Street. I took the bike there and they tried to do some adjustments but the shifter was too far gone. I left it and a few hours later they called and said it was done. I picked it up the next day and for what they did and how quickly they did it it was very reasonably priced. Two weeks later I had a similar issue with the other shifter and brought it in and they were able to clean, lube, adjust it and send me on my way. At no charge! I wish I lived closer as this would be my new go to place for all my bike repairs, accessories and future bike purchases. Also place is well stocked and very neat and welcoming. Staff couldn't be nicer! Keep up the great work!

This place is amazing. I bring all my bikes here to get built and serviced. The staff is awesome…read moreand they're really fast.

First Time Bingham Cyclery customer, but not the last. Ordered a new saddle for an Electra Townie…read more These Guys Had The Best Price, Shipped it Out The Same Day Ordered & Received it Fast. Happy With What I Purchased. I Will Be Back