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    Recommended Reviews - Big Red Bus

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    Appetizers
    Rachel L.

    Always have the best time! Great locations, good food, and excellent staff! Can't wait for the next time!

    BigRedBus
    Heather B.

    One thing I've learned over these last 2 years is the importance of community and supporting small businesses. It's taught me how valuable our local businesses are and how some are not only well known in our city, but are also an integral part of what makes Long Beach special. These businesses have helped bring a small town feel in a big city. Big Red Bus has served that role in our community, my neighborhood and special events in my life. When my sister in law chose a Long Beach location for her wedding in 2009 and needed transportation from the hotel to the venue and back for wedding guests, she asked my husband for suggestions and he immediately suggested Big Red Bus. She could have hired shuttle vans but, chose the double decker bus and the transportation became one of the most memorable parts of her wedding. I'm 2019, we wanted to do something different for my daughter's birthday. She was young and was still building friendships in school. So, her party would include a lot of family which meant entertaining both kids and adults. We hired the Big Red Bus & it was perfect. They picked us up at our house, drove us down the coast to Huntington Beach and back. It was a beautiful day in May. The kids loved the excitement of being on the double decker bus. They played a playlist of music perfect for the occasion. The adults enjoyed the views and being able to relax for the drive with a cold adult drink in hand. Both kids and adults couldn't stop talking about what a fun adventure it was. The pricing worked out and was comparable to the expenses that come with a party at a loud, crowded kids play place or the costs that add up having a party at home. When you have a mix of adults and kids, it can be harder to feed and entertain everyone and I think the guests appreciated the change of pace. Hiring Big Red Bus for both of these events was inspired by years of them being an important part of our neighborhood's annual toys for tots event. Every December, for as long as I've lived here, our neighborhood gets together with the fire department to collect toys for Tots for Tots. Neighbors gather together and fill bins with new toys for kids. We are able to connect with each other and help strengthen our community. Big Red Bus comes in with their Trolley (and previously the double decker bus) and drives us through our neighborhood to look at the houses decorated with lights. It's a special event that we look forward to every December. It brings neighbors together, helps kids (and adults) meet new friends and gives us the opportunity to help the very important, Toys for Tots charity. Big Red Bus is a important part of that. So, if you've managed to read this very long review, I hope it encourages you to support this amazing company. Especially if you are a local resident. A business that has been a local, small business for this long and who is a part of our community history, is a business you should support and that you can trust. I believe one of the owners used to live down my street long ago. You can trust that they'll want to give you the best experience and that they know Long Beach and local areas in and out. Plus, they're awesome hosts!

    Brian H.

    Fourth year on the holiday lights trolley. It's a lot of fun. Bought tickets through Groupon. Company is well run. They are responsive and its well organized. Tour takes you through Naples Island and Belmont Shores. You see beautiful decorated homes. Pete will explain the history and tell you funny holiday jokes. Highly recommended. We'll be back next year.

    Christina P.

    So fun! I had never seen or heard of this until I found it on Groupon. I highly recommend it. There were people there for a birthday party, people with their families, and people just hanging out with their friends. I sat on the top of the bus so with the wind while driving it can get a little cold so bring a light sweater if you get cold easily. You're allowed to bring beers on the bus for in between the bars.

    (4/15)
    Glen N.

    Thanks to the friendly, attentive, and highly organized staff and the fun fellow riders, we've done five different tours. We've done the... Big Red Bus Sunday Funday (a great Father's Day) the Big Red Bus Oktoberfest (one of our best excursion days ever) a private birthday charter (as a guest- thanks Jennifer Garcia Cole!) and even the Long Beach Trolley for Christmas (aka birthday charter- thanks Jesus) the Big Red Bus brewery tour, (in a school bus- my first time in a LONG school bus)

    $5 rebooking charge if you cancel without 5 days notice, but they can cancel at 7pm the night before! HORRIBLE!

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    Ask the Community - Big Red Bus

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    Catalina Express

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    There are two options to get to Catalina island: ferry or flight…read more We bought a one day two way ferry ticket from Long Beach to Avalon. The weekend tickets sells out fast, please reserve at least one month ahead. I could not find any regular tickets by the time I booked our seats and had to change our plan to a Sunday with inside cabin seat. I had seasickness while seating inside and had to come out to the desk to sooth myself. The regular open air ticket costs about $88 but the inside cabin is about ~$134. The inside cabin ticket includes a free drink and a small snack ( cookies vs pretzels). There is restroom conveniently located inside. Staffs are courteous and friendly.

    I have been using Catalina Express for quite some time, but today's experience was absolutely…read moredisappointing. I went to the refreshment counter to grab a drink. When I approached the counter, the employee with blonde hair was focused on texting on her phone and did not acknowledge me for an extended period of time. Even after finally greeting me, her attention still seemed to be on her phone rather than assisting me. I simply asked whether they offered a matcha drink. Instead of providing a helpful response, she told me to look at the menu and pointed out that they only served regular coffee. What was frustrating was that I had already reviewed the menu and was only asking a follow-up question for clarification. As some time servers can offer other options. Had she been paying attention, she likely would have recognized that. The issue wasn't that matcha wasn't available it was the lack of awareness, attentiveness, and basic customer service. As a regular customer, I expect to be treated with courtesy and professionalism. Unfortunately, this interaction was dismissive and unwelcoming. I hope management addresses the importance of customer engagement and professionalism, as experiences like this can leave a lasting negative impression.

    The Glory Days Historical Tour

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    While we were on vacation in Long Beach, we checked out The Queen Mary before heading off on a…read more5-day cruise. The one-hour tour was totally worth it. The Queen Mary's Haunted Encounters Tour is an educational adventure that isn't too spooky. The guided tour person provided some eerie stories and history of the ship. The tour also highlights some of the most interesting ghost stories and experiences. After the tour, we relaxed with some drinks at the lovely Observation Bar. The staff was friendly and paid attention to us, and, the cocktails tasted amazing! While we were hanging out, we took in the awesome Art Deco style and the amazing views of the harbor and Long Beach.

    We did The Haunted Encounters Tour! I purchased tickets a week in advance…read more We loved it. Tuns of fun. And not too scary. It was a one hour walking tour through the Queen Mary. The tour guide did a great job. He took us to different rooms and shared about encounters that staff members and guests had experienced. The tour guide also shared stories of people that had passed away on the Queen Mary. He also shared about the most haunted room on the entire ship, room B340. Naturally we had to go to that room and check it out lol The lights were flickering in the room. But nothing else was noticeable when we were there. It was fun to learn about the history of the Queen Mary and learn about the people that had passed away on the ship, as well as the ghosts/ spirits that reside there today. Really fun tour! And the walking wasn't too bad because the guide would stop and wait and then share more stories. Just make sure you are on time for the tours! They start at the time on your ticket and they do not wait for anyone!

    Cali Travel

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    First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

    Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

    Big Red Bus - tours - Updated July 2026

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