I had a 11 year old Boxer named Piper Lola and brought her to this hospital to be treated. In my…read morehonest opinion I felt the staff and doctor were all very professional and respectful. I had to euthanize my girl and they walked us through every step while allowing us time to process them before moving on it. The entire staff that we engaged with were compassionate empathetic patient and gentle. It was a hard blow to lose my girl but I knew I was doing the right thing. She was surrounded by the family she loved most. The actual process was seamless. The immediate grief we all felt when her little heart stopped will forever be imprinted on my heart. The staff allowed us to grieve w/o rushing us. The procedure cost itself was based off her weight (89 lbs) so it was $100. Her hooman dad, her aunt Lisa, and myself (her #1 hooman/momma) all agree wholeheartedly that this staff met us at our level of grieving while feeling the weight of it and wholesomely embraced us. I cannot say thank you enough (((bigwarmhugs)))

MY DOG WAS KILLED! DO NOT BRING YOUR PETS HERE! My family's…read more10-year-old dog was taken to Brady's Run. She was an otherwise healthy and active dog, but had just been diagnosed with early stages of Congestive Heart Failure at her visit. She was given a life expectancy of a year or more and was sent home with oral Lasix. However, before she left the veterinary hospital she also received an injection of Lasix. Within 90 minutes she was gasping for air, turned blue, and died. (Lasix is a common diuretic and in extremely rare cases where it leads to death, the death is caused by dehydration and does not resemble anaphylaxis). When Dr. Kendrew, owner of Brady's Run Veterinary Hospital, was questioned he came up with a series of, in my opinion, unconvincing lies. Contrary to the life expectancy he had just given her, he blamed her death on her advanced medical condition. Untruths and negligence appear to run rampant at the hospital. I strongly believe his vet tech administered the incorrect medication, resulting in the swift and traumatic death of my dog. I caution all who read this not to take their pets to Brady's Run. It is not safe there.

I can't possibly express my gratitude for Dr. Jill and her staff at Caldwell Vet Clinic. My dog had…read morean abscessed tooth the day before New Years Eve. Dr. Jill got her in for an assessment and as usual, she jumped right on it and offered to perform surgery the very next day. The next day happened to be her day off, but she graciously convinced me that she didn't mind. I must also add that the holiday hours would have prevented my dog from getting the surgery until the following week. I think that says a lot about Dr. Jill and her staff! Honestly, Before I started seeing Dr. Jill, I had numerous complaints about the care my dogs were receiving. Dr. Jill listens, takes a teamwork approach, doesn't hold back when she sees a problem (my pup needs to lose a few pounds) is reasonably priced, and goes above and beyond for her patients and their parents. Another example of her commitment to awesome care is that I wished for my pup to have a heart worm shot, as opposed to pills. She immediately researched the vaccine and took a training class to provide that service for my dog! Seriously, I feel like my pup couldn't be in better hands with her healthcare. Dedicated, honest, empathetic, reasonably priced, knowledgeable, and driven are just a few of Dr. Jills awesome qualities!

Dr. Jill is the best ! She has been caring for our pets for more than 10 years . She is an amazing…read morevet that is kind .

From start to finish, I was happy with the service and care my dog and I received. Calling to…read moredetermine if I needed to bring my dog in was easy and I was able to get an appointment pretty quick. The front desk staff was friendly and helpful. Both the tech and doctor were absolutely amazing with my dog. You could tell they truly loved dogs and their jobs. I was given all the options and not pressured into anything. I chose to do the testing just to be certain. Thankfully, there was nothing major wrong with my dog and we were prescribed some meds to support him while he got better. It seemed to be the best experience you could have when having to take your pet in for an emergency. Hopefully, I don't ever have an another emergency, but I am relieved to know I have a nice place close by to take him if I have to. Dr. Braun was amazing. She was genuine, patient, friendly, and it was obvious being a vet was her true calling! She gave me her thoughts and told me my options but didn't pressure me into anything. I felt confident that I could trust her opinion. The tech we started with was also super friendly and caring! I wish I could remember her name. She attentively listened to me rattle off everything I could think of and was awesome with Finn. I was happy with absolutely everyone we interacted with from start to finish. Everyone was GENUINELY friendly.

Was able to get a quick appointment with a concern for my older dog. The appointment was on time,…read morestaff was quickly with me, attentive, and informative. My dog loves to go there!

I took my cat Nika to VCA Wexford Animal Hospital two times. I made an appointment for a…read morenew-patient exam, and then I made an appointment with a vet tech for blood tests. I would prefer that this animal hospital have more evening and weekend hours, but we did get evening or Friday appointments that worked for us. For both appointments, the front staff quickly checked us in, and we used the separate waiting area for cats. The vet techs started our appointments on time. I appreciated that they had familiarized themselves with my cat's previous medical records. For the first appointment, the veterinarian arrived several minutes late, but she was very knowledgeable and nice (even after my cat when being palpated peed on the table!). She did a physical exam on Nika, and we discussed Nika's history of kidney disease, hyperthyroidism, anemia, and UTIs. The vet said that many kidney-disease cats need longer than 2 weeks of antibiotics, which is true and something that my previous veterinarians never said. She recommended a supplement to prevent UTIs. Later, another veterinarian here promptly ordered a refill for a thyroid medication for Nika. Employees at the front desk promptly rang up the fees for the exam, supplement, blood tests, and fecal test. I thought that the prices were OK. A few days later, Dr. Santabene called me about the test results. We spoke for about 16 minutes, and she communicated very thoroughly and politely. Nika's kidney labs were much worse than before, so we increased her lactated ringers (LR) and added a phosphate binder that was ready for pickup hours later. For my upcoming international vacation, Dr. Santabene was still willing to keep Nika at VCA Wexford's pet hotel where the vet techs would administer 100 mLs of lactated ringers on Tuesdays, Wednesdays, and Thursdays and 150 mLs on Mondays and Fridays (because vet techs do not work on weekends). The employees at the pet hotel took a while to tell me accurate prices, but the final estimate was $1,324.30 - $1,374.30 (which included $344 for 10 fluid therapies, $86 for 10 biohazard waste disposals, $244 for 10 technician office visits, and $650-700 for 13-14 nights in a nice-looking feline boarding condo). However, days later Nika began to show serious symptoms, so I had her euthanized by a different veterinarian. Weeks later Dr. Santabene mailed a handwritten sympathy card to me. For my next pet who has a medical diagnosis, I will probably bring her/him here, because I think that Dr. Santabene has knowledge and empathy that many other vets lack.

I'd love to work here! Everyone smiles and you can tell they love their jobs. They help each…read moreother as needed and are happy to do so. They are empathetic when necessary starting with the front desk when you walk in. Dr. Dymun and her tech Jessica are both very good listeners. They ask owners lots of questions to help with a diagnosis. My dog gets a more thorough exam than I do at my doctor-(I'm not complaining as I really hate going to the doctor). Dr. Dymun emailed me several times to check on my pet's progress and offered suggestions to aid her recovery. It was easy to schedule an appointment and I can't complain about fees as I feel my pet received extraordinary care.

He tried to give my 4 yr old chi heart meds when there was nothing wrong with her heart, took her…read moreto psvec to a canine cardiologist who confirmed, 1000 dollars later, the cardiologist told me the medication would have hurt her

Had to wait for hours in order to see a vet (roughly 3 hours) it seems they are short staffed. When…read moreI called a week later to check in, they lost the medical records of my pet. Later it was squared away but still a major red flag. Overall, I feel like money is their main prerogative instead of truly helping the animals. That may not be true for the individual vets themselves but instead the business owners may be seeking to make a larger profit than what's necessary.

Called asking them questions about animal vaccinations, they blocked my phone! Worthless veterinary…read moreclinic.

Unfortunately I had to put my 16 year old black cat down to rest.4/1/20. She was sick and suffering…read morealthough she was scheduled for a vet appointment I just couldn't bare to watch her suffer another night. So people were suggesting vets that come to your house. So I called around and Dr Tammy Padgelek called me back. I cant thank her enough for her sweet and kind service. And I'm glad my cat was in the comfort of her home. I highly recommend Dr Tammy. Thank you so much for your service you put me to ease. RIP Pepper.

This is an amazing service. Our sweet boy was able to take his last breaths in his own home stress…read morefree. Dr. Mary Bender was so compassionate and professional. I called that morning and she was able to come out that afternoon. I highly recommend this service.

Sherri in the cat department needs to improve her customer service skills. Unfortunately, both…read moreexperiences I have had with the cat department were negative, and the way the situations were handled did not feel like effective damage control. I believe there is an opportunity for better communication, empathy, and follow-through when addressing customer concerns (especially adopting out sick cats when I called and emailed ((with proof!!)) multiple times asking if my cat has any issues before adopting him)

Nearly impossible to get ahold of, leave a voicemail and get a call back sometimes days later if at…read moreall. Adopted my beagle from here in 2020 and since i moved to another state and came back home they will not treat him since he hasn't been there in over 18 months because they're no longer accepting new patients. I think that's ridiculous to turn away a dog that was adopted from YOUR facility. Probably for the best as they've just gotten harder and harder to get ahold of throughout the years. Maybe hire more staff and you could keep up with the demand!

They are out of business. When they were operating, they…read morewere wonderful . We had them visit multiple times and were excellent.

I made an appointment via the app a week in advance. I received numerous text and email…read moreconfirmations but the appointment was canceled at the last minute because they merged with another group and don't use the old app anymore. No one answered calls or emails. Made a new appointment in the new app for several days later only to have the appointment canceled again. I took my cat to urgent care instead.