I used this car wash today and ended up with my new trucks first dent. So along with a not good…read morewash because of an enormous amount of spots and road film left behind, l also have too find out how much dentless paint repair will cost me . My opinion is this is one of the worst car washes I've ever used.

We wanted a light touch car wash because of the clay film...it did an amazing job for $10. They…read morealso have a self serve car wash.

The guys did a great job on my car. This is the best wash I have found in Billings. Will be coming…read moreback.

Just had the oil changed. Brought my own supplies in and they had no problem using them. Cleaned…read morethe windows, vacuumed the inside and checked all the fluids. All this just cost me $28.00. In and out in about 20 minutes. Very friendly people. Will definitely use them in the future. Couldn't have been happier.

Every time I come to this store for service and/or a car wash, I remember how much the whole team's…read moreperformance is stellar. Great price and wonderful service. Last summer, while washing my truck, a metal pole fell on the top, leaving a dent that cannot be seen unless standing in the box. Rather than hiding or ignoring it, the team immediately reported it to me. I told them, "who cares; it's unseen and doesn't matter". They were so concerned about making it right by me. Impressive. Besides the efficiency and competence, careful attention to detail and doing everything right, I appreciate the redundancy this team practices to confirm the accuracy of their performance. My very favorite part of all is the diversity of the team here. Gender and race. LOVE it. The teamwork they display together speaks volumes for the management of this location. The note on the comment card needs to be read just to understand the positivity at this venue. I live in Castle Rock, yet plan as many oil changes, etc., as possible around my trips to Billings, just to be able to enjoy this experience. Well done everyone, always such a great experience! Thanks again, Bill

This is the only Master Lube I use. The people do such a great job, they check everything to a "T"…read more And they are so friendly!!!! They are the BEST!

I am new to town and was looking for an oil change place. This location is awesome. It's a little…read moresketchy with the parking because it's so close to Grand, but you can safely wait behind another car in line if they are busy. They had two bays going at once and I only had to wait about 15 minutes. Heck! It wasn't bad at all! I went and bought Chick-fil-A before going and sat there scrolling on my phone! Easy peasy! I had my pup with me and was able to stay in the car the whole service. Thank y'all! You're my new favorite car people!!

I witnessed an upset, lost, and very elderly women scream at your staff. It had nothing what so…read moreever to do with you guys. She had bought a newer Subaru and didn't understand all the new gadgets. She was asking for someone to show her how to work just about everything. Your men were so patient and kind! They listened and then offered a free curtesy inspection. Your guys treated her like I would want my elderly mother treated. Told her about the free ice cream and coffee available in the A/C. She calmed down right away and showed remorse and said she was sorry for how upset she was. I watched them wash her windows, vacuum the inside or the car and check anything and everything they could. Every time I go here, I'm amazed! Way to hit the points that matter! I use a different location every time for my oil change and it's always amazing! We love master lube! Great job guys

We stopped at this location on our way through town today…read more The service was fast, friendly, efficient and honest!! Loved the complimentary ice cream and coffee! Our oil change was done in a short amount of time and the price was extremely reasonable!! Great crew at this Master Lube!!

From the first person that greeted me to the last I felt very trusting and comfortable with this…read morebusiness. Everyone was very appreciative of my business and speedy about getting me back on the road. I'm going to go to the downtown location for the a detail. And will post about my experience. Thank you!

Look they arent the most "warm and fuzzy" people you will ever encounter but they do a good job and…read moreget it done. I had to fight tooth and nail to get my windshield repaired with them through insurance and played a stupid game of phone tag that included a 3way with my insurance for about a month but in the end its done and looks good and I appreciate the extra touch with a mini water. *sarcasm* Its the very least after waiting. Im a little bitter because I feel put out and find it weird that twice my windshield came in defective and had to wait this long. Maybe it really was defective but after my claim got lost and had to jump through hoops its hard to belive that nonsense. The note in my car doesnt match the actual vibe in the shop but its good for appearance. Probably thr nicest waiting room for a glass shop. Support local I suppose ‍. Sincerely a bitter but mildy impressed patron

What a great experience! We got a large chip on our windshield during a cross county trip. Stopped…read morein and were met with kindness and efficiency! They fit us in without an appointment and we were on our way with an excellent repair plus a clean windshield in 30 minutes. Cannot recommend this business enough!

Best place for tint in the country. I've had many cars tinted here and will travel here from my,…read morenow, home state of Oregon for any work. The ceramic is the way to go and they sure take care of there customer. I came in as I had to replace one window after a collision with a deer. No questions they took care of me, and on top of that they polished my headlights! Can't recommend anyone more!

There's no reason this place shouldn't have five stars because they do great work. I'd looked at a…read morefew places closer to me in Wyoming to get my windows done but no one could get me in for at least a week so I started looking in Billings. I called Tinted on a Thursday morning to see if they could get my car in and Amy told me to come in at 2pm. They were running a little behind but Amy had gone out of her way to both call and text me and make sure I knew that they were a bit behind. Communication was excellent and the quality of the job was fantastic so I had no complaints. I'd happily take any future vehicle that I have back to Tinted without hesitation.

My SRT Durango got side swiped. Because we bought it from Lithia, we called them and were told to…read moretake it to Hanks. I called and spoke to Brad and he said bring it right over and he'd take care of me. He called me the next day and said the estimate was done and had already contacted the insurance co., who sent their own estimator, and agreed with repairs. They started on it a couple days later and was done within 2 weeks. Because it is metallic black, I was skeptical of the paint matching. When I picked it up, it was sunny and the paint matched perfectly! You couldn't tell it was in a wreck or had been painted or that it was even in a body shop! Great work all around!

Horrible experience. This was my first auto claim so I did not understand the whole process. I…read morereally think Brad took advantage of that and whomever else was handling my claim. They come in like they want to fix your car and get you the most coverage but they really dont care who pays. They repaired my car and did all the supplement work without even asking me if that was OK. I thought that was illegal? So they called and said my car was ready and would not release my car until I paid an additional $950.00 and my deductible that my insurance did not approve and I did not authorize. I waited a couple of days to see if insurance would approve but I needed my car. I had to pay the money or I will still not have my car. Now I am trying to get my money back from my insurance and so far they r approving about $400.00 less than I already paid! Do not go to Hanks they will lie to you to get paid!