Hands down the best soft serve spot I've ever been to They have VEEGAN options for the VEEGAN Vixin....... And the toppings! I had some sort of cornflake crunch with a vanilla matcha swirl OMG to die for...... read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Such a fun spot! I came about 30 minutes before closing and they were packed, but the line moved fast. Flavors change seasonally and swirls are available based on the machine they are in. You can pick and choose your flavor, shell, and toppings, but each addition does cost upwards of a dollar which I feel is a bit expensive for what it is. Great flavors though and a fun experience. (They even have cheez it crumbs as an addition). A petite size (3 swirls) is a great size if you want a little treat. Regular (5 swirls) would be good for sharing. read more

Big Softie - Cup of Vanilla with cookie butter hard shell (left) Cup of tahini x chocolate with cookie butter hard shell and cone (right) - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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I was shocked that this little soft serve spot blew me away like it did. The vegan vanilla with the cookie batter shell and the streusel cornflakes were everything I was dreaming of and more. When we got there, the shop was relatively busy, but the line moved fast. I appreciated the girl working behind the counter head suggestion suggestions for what combinations would work well together. I honestly would've probably not chosen the cornflake topping, but she was dead set that it was Fire and she was right. The interior was nothing to get excited about. Nowhere to really sit either but that's OK. Lots of cute little businesses in the area you can walk to. We actually went downstairs to an artist collective for a little benefit show and it was nice to have some tasty ice cream to snack on while we watched! read more

Big Softie - Vegan Vanilla w/ cookie batter shell and cornflake strudel - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Big Softie is so great for soft serve ice cream and they even have Vegan soft serve and lots of vegan-friendly toppings. The banana pudding sundae was to die for (and don't worry for you vegans out there, they have a vegan alternative for this sundae too!) read more

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Absolutely love their soft serve! The staff is patient and friendly. The parking at this location is tight and hard to come by. Recommend parking at the Publix and walking here. They have limited flavors but ample of toppings making everyone's experience unique and customized to their liking. They also have GF and Vegan options. If you're in the area I highly recommend trying them. It is a small shop with limited seating. Be prepared to leave with your ice cream or stand in the parlor. read more

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The Big Softie is one of those charming Highlands spots that's absolutely worth a visit. I hadn't had soft-serve in a while and wanted something truly worth the calories, and this delivered. There's free parking (first come, first serve) with the first hour free via the ParkMobile app, which is a nice bonus. The service was friendly, quick, and efficient. The place is clean and you feel like you can sit and enjoy your time. The soft-serve itself was excellent. When a place can nail vanilla, you know they know what they're doing. I'm glad I stopped in and will definitely be back. read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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I've lived in Atlanta for a long time and have never been here, but our friends insisted we check it out when we had dinner next door. They are lactose intolerant and love this place because it's one of the only ice cream parlors. They can get a dessert there without feeling bad. Know that you'll stand in a line, but it moves quickly. The time in the line will give you the opportunity to decide what you want on your ice cream. I selected the Thai iced tea and strawberry swirl with chocolate gel and crunchy peanuts. It was a divine combination. Who knows what I will get next time, but I am sure I will be back. read more

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Another great place it you enjoy Matcha/Green Tea Ice Cream!! Although they have a limited number of flavors to choose, but Matcha is a must try!! And if you like crunchiness and strawberry, add the strawberry shortcake cake crumbles!! The staff is nice and helpful! The space is small, only have a few chairs, but the vibe is chill~ A very relaxing place to visit. read more

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This second location is great! Parking is tough in their small lot (that is paid) and street parking is not easy, but if you are walking or biking, this is great as I've never been there when there has been a long line. There are only a few indoor seats and a large bar type thing outside that you can post up on to enjoy your treat. The offerings are exactly the same as their original location. I always get the vanilla swirl with crunch pearls as the topping. They are very generous with the crunch pearls, which completes the taste along with their high quality soft serve. No one does soft serve better. Can't wait for their third location to open. read more

First time trying big softie and it did not disappoint! The location is small but super cute. Few seating inside and outside not a lot at all. The ice cream is so good! And the customer service was great. You have to park on the street near by and walk to this location. Definitely rec read more

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First time at this location. They are consistent across the locations. Still, yummy vegan ice cream. I got the matcha and vegan vanilla. My grandmother enjoyed the mango sorbet. read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Had the weirdest experience. Show up at 12:50. And there's a girl in there working completely ignoring those of us who were outside and there's a locked door. They're supposed to be open at 12. If you're delaying your open and you see people outside you should at least acknowledge them instead of completely ignoring us. There are way too many ice cream shops to go to instead of having to deal with the complete disrespect that we experienced here today. read more

One of my favorites in the city has opened its second location in Poncey Highland! This space feels much spacious than the OG Summerhill location but offers the same stuff. This time around, I ordered a vegan vanilla and pumpkin swirl with cornflake streusel, which of course hit the spot. Service is always speedy and efficient. Enjoy this place if you're in the area - you won't regret it! read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Every flavor and topping is delicious! My go-to is the matcha soft serve in a waffle cone with corn flake streusel. The matcha is a perfect, balanced flavor, not too strong & overpowering but still rich and sweet! The waffle cones are a must too. I also really enjoy the thai tea flavor when they have it. This location has the sweetest and most helpful staff ever. They are so patient and efficient with customers, despite the crazy long lines! The lines also move pretty quick. read more

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Came here for ice cream. Soft ice cream with custom toppings. Service was good and no real indoor seating here so have to eat outside. About $6 for an ice cream with a topping. Ice cream though was very good as were the toppings. You come here for the ice cream not the ambiance! read more

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Completely obsessed with Big Softie rain or shine and so glad they opened this location closer to me! My order is usually a petite matcha and vanilla swirl with cornflake streusel and it is simply perfect. They usually kill it with their seasonal flavors too! This month for AAPI, they have Thai tea and mango sorbet and it is delicious! Unfortunately, you are not able to sample any flavors since it is soft serve, but I have yet to get anything I haven't liked. Service is always friendly and prompt. The shop is very small with just a few counter seats, it is more a take to go and walk around the neighborhood type of place. They have very few parking spaces out front and it faces a busy street. I always park at the block before, in the parking lot behind Plaza theater, which has free 15 min parking after you scan the sign and reasonable rates if you are staying longer. read more

So excited Big Softie is now open on North Highland! This soft-serve shop has been on my list, and I'm glad they've opened a location closer to me. I went right at opening on a Saturday, and there was already a line out the door, which I'm sure is because they're still new and everyone's hyped. Their menu is fairly simple--chocolate and vanilla soft serve (+ a vegan vanilla option) with a seasonal rotating flavor. I tried the vanilla swirl with passion fruit hard shell and strawberry shortcake crumbles--literally so good! The employees were super friendly and took their time making sure each order was perfect. The shop was cute, clean, and inviting. Can't wait to go back! read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Saw this online and had to try it. The service was awesome and they helped me pick a delicious flavor. Matcha. Can't wait to come back. read more

Big Softie - Incredibly delicious Matcha flavor with strawberry candy shell dripped all over it. Highly recommend. - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Just awesome and highly recommend strawberry hard shell if you like strawberry . I kept this short so you could go sooner!!

I enjoyed my small cup of vanilla ice cream. 4 flavors and 4 topping to choose from. I liked the passion fruit sauce. Service was on point. Clean place, nothing different than other ice cream parlors. No tables or room to sit. 2 medium cups + 1 large $28. That's a lot. Would I go back? Probably not. read more

Big Softie - Vanilla + coconut flakes - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Great ice cream!! I got the small vanilla with a passion fruit shell, strawberry shortcake crumble and cornflake crunch! The small was a perfect size for me. Will definitely be back! read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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I LOVE Big Softie and I frequent it very often. However I do have to say, prices here have increased quite a bit over the past two years. That's understandable given everything has increased in price, but Big Softie has considerably decreased their portion sizes. If I'm paying $11+ for a soft serve, hard shell, and topping, I would really hope that I'm not getting a skinny swirl and just a couple of strands of hard shell. I tried to give them a chance, saying maybe it was just a one time thing, but their portion sizes have gotten WAY smaller. Their hard shell has nearly doubled in price in the past couple of years and I feel like I'm getting less than half of what I got before. It's a shame because the strawberry hard shell is to die for!! It's disappointing that the images they post on instagram look nothing like the portions I've been getting for the hefty price. read more

The service was so bad I thought it was a joke. The gentleman with the ponytail working was the worst person ever. He was so rude and told us the place was closed (5 minutes before) and to immediately leave after we got our ice cream. He was so miserable from the get go and seriously ruined the experience. He wouldn't give us gummy worm toppings because that was for the Sunday only, and wouldn't let me pay for them or make an exception. I thought he was joking, and he said he would give me 2 gummy worms, but that's it. Horrendous service. The owners should be ashamed of themselves for hiring such a miserable person to work there. read more

The ice cream has no flavor - which made me think I had COVID, so I came home and had a bite of Van Leeuwen's... no COVID. Both the quality and ratio of ingredients are off. It's a very mid-level ice cream, ESPECIALLY for $30. And Hardshells are dipped, not dispensed from a ketchup squeeze bottle. This whole operation feels like a handful of college kids trying it out with Sam's Club ingredients and YouTube knowledge. read more

The actual soft serve is fine. Not great but not bad. The pricing is insane. It was over $12 for a regular cup (pre-tip). Just not even close to worth it. Other better options in Inman or ViHi close by read more

There are truly not many things as good as classic soft serve on a late summer day, and Big Softie's newest location in a cute storefront in Poncey Highland delivers just that. We stopped in on a Sunday evening for a late weekend treat, and were delighted by their concise but spot-on menu of offerings. She had the chocolate with chocolate cookie crumble, a chocolate-dream, while I had the vanilla with strawberry shortcake crumble, resembling that classic childhood ice cream bar we all know and love. Simple and sweet, Big Softie is a new neighborhood fave. read more

It was closed today, I have been to the other Atlanta location and I really enjoy the overall vibe. When this one opens up again, it will be great. I have only been to it a few times when it has been closed the last two weeks or so and one time it was open but the line to get ice cream as very long and my group didn't want to wait on it but it was out the door to the street the normal with Big Softie on a warm Summer day. I am excited to see how this location will do and it will be a great addition to the neighborhood. read more

Love big softie! New location on Highland ave! The staff was so sweet & patient. As usual, super cute interior & located in the perfect spot. Check out the Supermarket events on IG @if you want to spend a while in the area! read more

Big Softie - Vanilla ice cream, strawberry hard shell, strawberry crumble, coconut flakes. - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

The policy of not allowing samples is off putting. I don't mind spending $10 on a single cone of ice cream. When I asked the employee if I could sample the olive oil ice cream, I was told no, due to the fact that the ice cream is soft serve. That made no sense. As a teen, I worked in a frozen yogurt shop. Guess what? Frozen yogurt is soft serve, isn't it? We gave out free samples. In terms of customer service, improvement is needed. read more

Came here after dinner one evening and i got the vanilla ice cream with chocolate cookie crumble and chocolate sauce which tasted so delicious! The ice cream was velvety and smooth and melts in your mouth so quickly and the toppings had great flavor as well! No wait when we got there and service was really quick. Limited seating and parking outside. read more