Ice cream is phenomenal. Thats it. Thats all you need to know. I got premium toppings and overall my 2 ice cream cups came out to be ~$26. However, before you think "oh wow $13 per ice cream?" Keep in mind, it is ATL. I personally think this is worth every penny. The hard shell is huge (trust) and the flavor is superb. read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

There are moments in customer service that stay with you, not because of one comment, but because of the unmistakable way you are treated. I watched three customers ahead of me ask questions and receive normal, courteous answers. When it was my turn, the tone changed. It wasn't one exchange. It was the repeated dismissiveness, the condescension, even making an issue out of something as simple as asking for a "regular cone." The contrast was impossible not to notice. She knew nothing about me. My profession, my background, my life. None of it should matter. In that moment, I was simply another human being standing at the counter who deserved the same basic courtesy I had just watched others receive. As a person of color, I cannot tell you what was in her mind, but I can tell you how it felt to watch others treated one way and then experience something very different myself. The place is called Big Softie. Unfortunately, tonight it was a big failure in something much more important than ice cream: treating people with basic dignity. read more

I was really excited to try Big Softie, but unfortunately, the customer service completely overshadowed the food. When we got to the counter, we politely let the staff know that we were first-timers. Instead of being welcoming or offering a quick rundown of the menu, they were not friendly at all. We had a few basic questions about the menu, but it was clear that the staff was visibly annoyed by them. We left feeling like our presence was inconveniencing them. A major warning to anyone planning to visit: You need to research exactly how to order here ahead of time. If you don't know exactly what you want the second you step up, you will end up holding up the line, and the staff does not have the patience for it. As for the ice cream itself, it was actually good. We ordered the chocolate and vanilla soft serve, as well as the matcha soft serve topped with corn flake streusel. They have a lot of really interesting toppings on the menu, we saw things like Cheez-It brittle that looked unique, but we didn't end up trying them because we just wanted to finish our order and get out of the uncomfortable environment. No matter how good the soft serve is, it's hard to justify going back to a place that makes you feel like an annoyance just for being a new customer. It's highly unlikely we will return. read more

Loved this place. I will be back soon. The strawberry crunch was soooo delicious. They also have some other flavors that I heard customers in the store say were good such as the tomato sorbet read more

With this heat, it's time to visit Big softie! So many yummy flavors and seasonal flavors to try. The location is very small but quaint. read more

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Went there for the first time alone and really enjoyed the vanilla and sprinkles! Went back with my husband and tried the matcha with strawberry shortcake crumbs and it was amazing! Fireworks in my mouth! The staff was pretty patient with us since we had way to many questions at time so I appreciate that. The seating was open and there was back outside seating that was well kept. read more

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My top recommendation for all ice cream lovers visiting the ATL!! Absolutely love the creativity in Big Softie's flavors and toppings. Special props to their vegan flavors - this makes lactose intolerance a little bit better. Must get the dip tops - they really add to the experience. Cute storefront, but always busy (be prepared)! read more

Big Softie - Small in cup w/ toppings - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

This was my second time visiting Big Softie and I was honestly low key excited to come back but after this visit I am not really sure why. Nothing stood out to me this time as far as the ice cream or the toppings. I went with vanilla ice cream topped with a chocolate hard shell and cookie pieces, I think it was cookie not brownie, but either way it just was not good. The chocolate shell did not taste great and the overall flavor combination fell flat. It is not a place I would probably return to when I am craving good ice cream. I would not say it is bad but it just does not do it for me. For someone who likes more unique or interesting flavors this may be worth trying since I did enjoy the matcha on my first visit, but overall I was not super impressed this time around. read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Vegan chocolate cream in a cup! Greeted with a smile the menu with options .. a smaller cold stone vibe. They have vegan sprinkle options for your ice cream cone. Reasonable pricing. read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Best ice cream I've had in a while. It's a MUST if you're near the area. Great that they don't have a ton of flavors as they've perfected eat they have. They have interesting toppings that I may have to try next time (like olive oil and cheeezit it crumbs). read more

Big Softie - I had basil vanilla with Brownie bites. She had basil vanilla with cookie crumbs. Both : chefs kiss: - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I'm honestly not really an ice cream guy. Against popular culture, I could go without ice cream and be just fine. However, I have kids that LOVE ice cream so I try to find spots that would impress the kiddos. Big Softie hits the mark. Big Softie doesn't have a ton of flavor options on a daily basis. They rotate in a series of flavors every now and then. But they do have a lot of toppings. I usually order a vanilla/chocolate twist with a waffle cone, sprinkles, and cookie crunch. Unfortunately, that combination lights my pocket up for $10, but I eat it like I'm Kirby from the video game. So good! They also have ice cream sandwiches and cream pies, but I've yet to indulge. This location has a few seats on the inside and some outside seating in the back as well. It's situated next to a party cafe that it shares a corridor with on one side and a watering hole on the other. Most people take their treat to-go, but sticking around isn't a bad option. It's clean and comfortable. On a nice day, it is possible that you might wait in a line that wraps around the sidewalk, but they serve each customer as fast as they can. 4.7 stars for my experiences. read more

My friends and I came here for a sweet treat after a long day of adventures. They were open relatively late on a Saturday night, so we were grateful for all the parking and for the kind staff that welcomed us. We were able to enjoy our ice cream at the café connected next-door as opposed to outside where it was getting a little chilly. Menu is on the smaller side but you can do a few preset swirl options combinations. I got to share their Hello sundae special which was a pretty straightforward sundae. Would like to come again and try some other other flavors! read more

Big Softie - Hello sundae - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Soft serve pretty much always slaps. But somehow, Big Softie manages to go harder than the rest. The vanilla soft serve + olive oil drizzle + cheezeit brittle goes crazy. I am not a dessert person but I inhaled my generously portioned cup in what felt like a few ecstatic miliseconds. Now, a full week later and 900 miles away, I am battling such strong cravings for this specific icy delight, I should be sitting in a church basement to process it. read more

How cute is this place???? I've had this on my ice spot list for a minute now and finally decided to try it out. I was able to find parking in a lot behind Maepole and took a nice stroll down to Big Softie which sits just next to Little Tart. Apparently I timed my visit perfectly because when I arrived there was only two folks in front of me but I happened to turn around and within 2 minutes of my arrival, an additional 8 folks magically appeared behind me. The young lady who helped me at the counter was super sweet and when I asked for some suggestions since it was my first time there, she kindly offered them and let me know some of her favorites. I kept it simple and got some good ol' classic vanilla with sprinkles (because who wouldn't) and choco coookie crumble. One thing to note is they do not have to go lids but they can put a cup over your treat if you aren't eating it right away (yes my sister made fun of me for not eating it right away). Ohhhh my goodness. Such a yummy, creamy, not too sweet treat. I absolutely loved it. Now you'll pay a pretty penny but I meannnn it was a Friday so why not party??!!! Definitely looking forward to my next visit and my next creation! read more

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Not as creamy as a dairy-based soft serve but pretty darn good. As someone who regrets dairy every time I have it, I was happy to see how many non-dairy flavors were available. Definitely trying the vegan oat vanilla next time. They have swirl options and lots of toppings Price is fair! read more

Big Softie - Menu (vegan options!) - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Good but not quite great soft serve joint. They do the classics very well - dipped vanilla or chocolate cones are everything you remember from your childhood. I appreciate the effort to experiment and invent new flavors - earl grey and cucumber were on offer during our visit. These flavors were far less creamy (more icey) and a bit off from what we expected. I'd come back and will stick with the classics. Thank you Big Softie read more

Delicious!! It's a small space with no seating so be prepared to take your ice cream to go. We did a vanilla with cookie crumble then the special which was vanilla with blackberry syrup, cornflake crumble and fresh lime zest and OMG it was incredible. The ice cream itself is so smooth and creamy but the toppings really make it the perfect stop. Unique and yummy. Highly recommend! read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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The area Big Softie is located in is so cute and quaint! I was told by several of my coworkers to try this place and get the cornflakes streusel, which did not disappoint. It was not crowded when we went and the staff members were nice and efficient. You will find their flavor selection not overwhelming which is what I prefer. I had vanilla ice cream on a sugar cone with the streusel and it was perfect. My hubby had vanilla ice cream with strawberry hard shell in a cup and some peanut type topping. I was not a fan because I prefer to keep it simple but it's good to know they have plenty of options. I will be back Big Softie! read more

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Little soft serve place that has vegan and GF options so everyone can enjoy a lil sweet treat The oat soft serves were a little icy but flavor was good! Not too sweet or heavy which is kinda what you want/ need sometimes the chocolate hard shells were so crispy and added a perfect crunch to the soft serve + homemade cones were crispy and had that super nostalgic ice cream shop taste IG: Spillingthe.beans read more

Big Softie - Oat vanilla and matcha swirl - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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If you want to be transported through time to an era when TCBY yogurt existed in the burbs, well this is way better. Go make your future self happy and get the chocolate soft serve with Cheez-it Caramel brittle. Your hips deserve it. read more

Sometimes you just really want a soft serve - when that happens this is the place!! I always get a vanilla with strawberry dip, but I've heard the chocolate is also good. There are a ton of additional toppings, my favorites are the cornflake strudel and the peanut crunch but i don't think you can go wrong. There is often a long line on the weekends but it goes pretty quickly. The staff is friendly and will happily answer questions. There are vegan options of the ice cream and most of the toppings are vegan so bring any dairy free folks with ya to try it out! read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Psito just down the street has WAY better soft serve, I mean not even close. It's also significantly cheaper and is creamy, rich, and flavorful like soft serve should be. I highly recommend trying it out next time instead. read more

This is such a cute little soft serve shop in the heart of the city. The soft serve was extremely delicious and the hard shell is something that you can't not get. I am deducting one star because of the price. It seems that every addition is $1.50 including the hardshell or upgrading to a waffle cone I bought two soft servers and it came out to $15 before tiphowever it was very delicious and I would come back read more

Big Softie - Soft serve - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Nice casual spot to grab a cold treat, unique from other spots in atl because its soft serve is covered with a hardened shell. Not a lot of flavor options but still delicious read more

Big Softie - matcha soft serve with passionfruit hard shell and strawberry shortcake crumbles - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

The weather was nice, the friends were out for a stroll after a morning of volunteering, what better reasons to stop into Big Softie for a cool treat! LoL. As I walked in my senses were attacked by fresh smells of sweet cream and fresh waffle cones. To say I was instantly excited would be an understatement. I was overjoyed by the instant memories of childhood and the local ice cream parlor. The nostalgia was free with my order. Ha! Walking up to the cashier to order, the young lady was very nice and greeted me with a smile. As I was the last of the group to order I knew what I wanted. I partook in a small vanilla on a cake cone with rainbow sprinkles (jimmies where I'm from). I placed my order, provided my name, and stood to the side. Once my order was ready, my name was called and my excitement started all over again. The ice cream was perfectly sculpted. It looked as if every sprinkle was perfectly placed and the ice cream to cone ratio was perfecttttttttttttttttttt. I'm one who bites the top of the swirl off first and upon FIRST BITE... I was planning my next visit back. LoL. Fresh Ice Cream Fresh Cone Super Fresh Sprinkles And best of all, the cream to sugar ratio was algebraically perfect. It's official. I'll be back in two weeks for my next fix. Dare I say, Big Softie is now in my Top 5 for Ice Cream, and #1 for Soft Serve. Do yourself a favor and get you some. read more

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We are back to Big Softie and as always, still love it so much. The vegan, non-dairy flavors they have are delicious soft serves. You typically don't find that but it'll still even be good for the non-vegan folks!!! read more

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Hands down has the best soft serve in ATL! Variety of flavors to choose from, and numerous unique toppings to add to your ice cream! The service is wonderful every time I've visited and ambiance is great especially for summer evening outtings. Highly recommend checking this place out! read more

I LOVE this soft serve. They change the flavors regularly, which is so exciting. Never too long of a line and they are very quick! Have never had any mixups or mistakes ! Small inside and no place to sit if tart shop is closed but outside benches and neighborhood is great for walking! (Summer/College Location) read more

Big Softie - Chocolate Matcha stacked with strawberry crumble - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Lots of soft serve creations you can order! Portions are pretty big. Parking is street parking.

Ice cream perfection. I love this place and would rank it my second favorite ice cream in town after Butter and Cream (just a completely different product). This is the best soft serve, I think. I had the vanilla soft serve with a chocolate (it's dark chocolate, don't worry) hard shell, and it was divine. There are two sizes - petite and (? large?), and the petite was lots of ice cream! They have fun toppings too, but I was in the mood for a hard shell. I like that you can now sit and eat your ice cream in the connected Little Tart shop, which was great because we were there on a cold and rainy night and didn't want to eat our ice cream outside. The service was fine - not super nice, but sufficient! You can find street parking nearby. read more

Big Softie - Goated - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Not a huge fan of the employee health insurance fee they charge. I feel that should be a choice to pay that, but I didn't know. It's nothing to fuss about, but I'm not sure if it was based off total. Nonetheless, still a great experience and delicious ice cream on a hot summer day. read more

Big Softie - Regular Double Chocolate Cookie Crumble 10/10 - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Even "bad" soft serve is pretty good. Or at least good enough to attract a crowd. Really not very flavorful at all.

The raspberry & blood takes you on a one way trip to flavortown. I had it with the strawberry shortcake crumble topping and it was a fruit explosion with every bite. Highly recommend giving it a try! read more

Amazing soft serve ice cream! Picture on the right: Vanilla and Matcha with a strawberry hardshell & strawberry shortcake crumble topping. On the left: Cucumber sorbet with pink praline topping! There was a long line outside of the small ice cream shop but definitely worth waiting! read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I have been really wanting to try Big Softie for forever, but it's located on the other side of downtown from where I live. It was worth the wait, and I will definitely be back! I love a good soft serve ice cream, and this has to be the best I've ever had! It was hard to make a decision on a flavor and topping because they all sounded so good! I got a classic vanilla in a waffle cone with choco cookie crumble, and it was so delicious. They also had a matcha flavor and strawberry flavor. It's really cute inside. I love the colors and the tiled floor when you walk inside. They don't have any indoor seating, but they have a great patio out back. The staff working were nice, and the pricing is a little higher than I expected, but it's worth it! read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Yum! This is a great place to grab an ice cream treat with amazing toppings! I can see why my friend who I was visiting loved this place! I got the vanilla soft serve with the strawberry shortcake crumble topping! So good!!! They are extremely generous with the amount of toppings. My husband got his vanilla sod serve with their chocolate do-dads and they were delicious with a cone on top, and my friend also got the chocolate do-dads. I don't think you can go wrong here with your topping choice. It's a small space so once you order and get your ice cream it's best to leave. The shop is pretty and airy with a beautiful toppings bar easy to see. Staff was friendly and helpful as well! read more

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Came here for the dairy free soft serve. It was okay! Flavor was good, but consistency wasn't anything impressive. A little icy. I got the chai and vanilla flavors. Honestly, the price just doesn't stack up to the quality. I wouldn't be opposed to going back, just wouldn't go out of my way! read more

The soft serve I get is usually vanilla but I went for something different today-salted honey, tasted like vanilla to me. First time getting the cheeze it topping, I was told it was like a brittle... only thing is I wish it was more cheesy :( just taste like toffee to me, didn't really get any of the cheesy flavors of the cheeze it. I also picked the cornflakes, which I will say is my favorite topping by far! This is perfect blend of sweet and salty. The waffle cones are always nicely baked, kudos to the shop. Pretty laid back and chill place to get some soft serve. Always playing some cool tunes; now- get there during a good time or else there will be a line out of the door! They have a back patio area , but that gets pretty full during their rush times, so be mindful when you buy from here. I really wish they look into takeout containers one day I would love to take my soft serve home and enjoy there since the back area can be a sensory overload for me. I do recommend this shop to any soft serve enthusiast. read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I LOVE BIG SOFTIE! These wonderful flavor sorcerers of cold treats are the best ever. You can never go wrong with any flavor combo - although my current favorite is matcha with strawberry hard shell and cornflake streusel (IYKYK). So glad Big Softie is within walking distance from me because this is hands down one of my favorites to go to in the city, especially on a hot Southern day. While they don't have seating inside, they share a space with Little Tart next door. They also have an outdoor space in the back where dogs are welcome! read more

Big Softie - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

An incredible and creative local ice cream spot. The flavors are great and they have dairy and non-dairy the service is friendly and the space is quaint and cute. read more