This place is a great grocery store. They also have a pharmacy with super nice pharmacists working there. The hours for the pharmacy are limited so keep that in mind They also have sushi, sandwiches, pizza and fried seafood. Party pizzas are a great deal too!! read more

I saw they fry fish, scallop. I ordered a scallop dinner with the sea scallops for 18.99 vs the bay scallops for 15.99. I wasn't impressed with size of sea scallops and looked like bay scallops size. Dinner came with fries , Cole slaw. Fries too many , scallops not enough. Cole slaw was pre pack. Scallops were small size, not as many expected and bland batter taste. Fries nice fry crunch and too many... feed 1/2 to my birds in yard. Came with Kens tartar sauce and only two ketchup packets... no salt or pepper packets . I guess It was better than McDonald's fish fillet but not worth 18.99. read more

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Decent Market Cheap chicken nuggets, decent prepared food, good deli, and frequently good-sales deals. It's fairly modern inside so you're not going to one of those run down Star Markets. This is a supermarket, not much more I can wrote about it. Plenty of parking? Ha Thanks read more

very unhygienic to put the mats and trash where they put the groceries... why not just put food on the ground in the store instead of the shelves if youre going to do that. read more

Big Y - Grocery Near Me - Walpole, Massachusetts

I work down the street and have gone in here a few times and always disappointed. Needed the service desk, and there was no staff to work it. They didn't even have someone who could pop into the service desk to help customers on a sporadic basis. I asked an employee if there was someone who could help me, and he could only say "we hopefully will later today... but I don't know when." So I had to go to another store. Yesterday I went to get lunch and got a sandwich, some chips and I figured I'd grab a pack of their chocolate chip cookies, baked in store, for me and my coworkers. I bit into a cookie and for a second thought there was coconut in it... there was a dirty piece of wax paper baked into the middle of it (see photo). Glad I spent $6 on those. Next time I need lunch I'll go to GOOD FOOD DELI across the parking lot. I'll spend the same money and the sandwiches and cookies are better. read more

Big Y - Cookie with paper baked into it. Good quality control BIG Y. - Grocery Near Me - Walpole, Massachusetts

Another reason not to shop here. Stopped in to buy a Visa gift card and was told I had to have a Big Y card to do so. I'd I understand but their customer frequent buyer card. Ridiculous! read more

Butcher shop employees are miserable. I recently purchased seasoned blubber/steak tips. C'mon the taste is good. However you can't eat this grissel. What happened to the quality of this store? I use to raved how good this place was. What happened? It's really hit bottom. read more

This review pertains to the Easton MA location: My family and I have been LONG time customers in f The Big Y in Easton, shopping there since they opened. Due to recent renovations, service,price increases and lack of variety and choice I will not be returning. Even the employees I spoke with are embarrassed. Their new emphasis is on prepared foods and high profits. If you live on a frozen food and prepared diet it's great. The lack of fresh produce is appalling! I could not find half of the items on my list that were always in stock before. I continued to shop there during the renovation hoping things would only get better but I'm done! Their emphasis is on self checkout as they have closed several registers. Even their floral department is so limited now! Please s they charge.10 a bag...with their newly inflated prices this is insane. Shame on you greedy corrupt leaders! read more

I go to most pay big wine markets, at least once a week before their subs except for the other night, we get a large Italian, and had very little meat in it. It's last kind of disappointed. But typically we get their large tuna, soft with provolone tomatoes and pickles and it's amazing. It feels you write up a large sub usually feeds the two of us for two days cause they're so big. Everyone is always so friendly and accommodating about choices that we would like they make some right up while you wait they're very reasonable if you have the app there's always a coupon every single week. Please try out your local Big Y you will not be disappointed whether it be for a slice of pizza or a full grocery order. read more

This location is now done with renovations and it looks great. It's always very clean and now has a modern feel to it since it's been redone. Also they have the best chocolate chip cookies ever in the bakery section. Staff are very friendly at check out. read more

Big Y is a grocery chain that can be found in both MA and in CT. As other grocery stories, they have a bakery, a produce section, seafood and meat department, etc. We stopped here a couple of times to pick up some breakfast items, such as bananas, fruit, and yogurt. While the grocery is clean and organized, it was a little odd that there were random empty shelves in some of the aisles. I also found it pretty weird that they had an oil/vinegar aisle, but no vinegar for sale - period! Staff here are friendly, and there's a large parking lot for your vehicle. +limited items - no vinegar! +friendly staff read more

I started going when I found they sold Lyman Orchards pies. They're the best grocery store pies around. I like them better than Whole Foods'. Then I discovered their donuts, which are as good as any donut shop. Unfortunately the coffee at the bakery is weak and bitter. The rest of the stuff is fine. Prices are good. I use the self checkout, and there's always somebody there to take care of problems. read more

person at meat counter needs an attitude adjustment. He never smiles and makes you feel like you're bothering him when asking for meats

Now usually when I go to this Big Y I love it , I love a lot of the big Y's around . Now at this location the brownies are delicious, but the hot wing section and cooked food is awful . The wings& , the cheesesteak egg-rolls were dry and awful , I'm usually a big Y food fan but this location needs to put a little more love into their food . Other than that I still love this store just wouldn't go there for my lunch read more

I visited Big Y on Broad street Meriden this morning, I needed a turkey breast and other things. I was told that the $7 off coupon I was given on my last visit don't apply to the turkey breast, so I picked up a full turkey instead. The check out lady said this is a digital coupon and I should have checked it online I asked her what I could do now? She said pay the extra $7 dollars, I am a senior and and don't go online often I asked to speak to a supervisor, she said that won't help. I left the store leaving everything there. I have been going to Big Y in Meriden since they opened. Although one incidence like this wont change things I think Big Y treatment of seniors need to change for the better read more

I would love to know two things. Why did Big Y stop grinding their own hamburger? Why is the pre package hamburger so disgusting and has a horrible smell to it? So disappointing because Big Y was the only place I would buy steaks,hamburger and Chicken but getting sick of throwing it out now. read more

Plus: The store is always clean. Plus: Polite helpful staff. So so: They have a decent selection of goods, but seem to stock more generic, or poorer quality brands than other supermarkets, especially health and hygiene products. So so: Baked goods not great. Minus: I stopped buying produce there. Look in the onion bin especially. Half of them are rotting, or already rotten. Bananas last about 2 days if your lucky. Big minus: Bought expensive Lindt chocolates, opened the box, and they had turned white, and were half melted. Big minus: Cooked chicken in the deli department has very little meat, and lots of batter. It's also overcooked. read more

Purchased chicken today, got home and without opening package it smelled rancid. Had to drive back. Saw the meat person and told him. He said mustn't be the chicken the shelves needed to be cleaned. Went to the desk at customer service to return and they said I wasn't the first person to return the chicken today . Big Y, Walpole , Ma. read more

This review isn't about the Walpole Big Y but the corporate Customer Service dept. Up until this week I have done most of our food shopping at Big Y since it opened here in Walpole, Ma. Unfortunately the 3 star rating is a downgrade from the what would have been 4 or 5. The problem I have is the this week (4/25/22) when the online site was changed drastically. Before the change it was possible to click the weekly ad (page by page) select the items you want to add to your shopping list, get digital coupons and promotional coupons also added. Printing my weekly shopping list was easy with the print icon. That all changed on Monday when I tried to create my shopping list. First, only the first ad page shows (none of others can be found). Second, clicking on a product does NOTHING. It doesn't get added to my list. Third, digital coupons can't be found with this new designed web page. Fourth, promotional coupons also don't get added to my shopping as in the past. The worst and most annoying feature is the Customer Service call center! I first send an email on Monday and no response within the 2 days. Calls made: Wednesday 1, Thursday 1, Friday 2. Each call was picked up quickly and the 9 selection list given. I choose option 9 as I wanted to speak to someone concerning my list of 4 problems listed above. I was put on hold with each call. After approximately 1 minute the voice/AI (?) states: 'All reps are currently busy with other customers and to leave my name, phone # and my message'. So far I have left 4 messages to call me back. It is now day 6 with neither an email reply nor any returned calls. This is beyond bad gone into lousy customer service. What is Big Y afraid of that they can't even return a call? Are there only 2 phone reps (the recorded message is either a man or woman voice and both sound young)? I'm hoping this gets the attention of Mr. Malloney CEO, Mr. Donald D'Amour Chairperson, Mr Charles D'Amour President and/or Claire D'Amour-Daley VP and the issues noted are addressed quickly, especially my requested return phone call. If I have to I will repeat this litany of failures in letters to each corporate official above. read more

Big Y, when will you realize that people who come in during the lunchtime rush are sometimes in a hurry? That means that when some of us (i.e. ME) have ONE ITEM, we do not want to stand in one of the three lanes that are open (3??) behind people who look like they have not shopped since Thanksgiving and are doing their Christmas shopping now. Why isn't there an express lane open? How about a self-check lane? I just dumped my one item on top of the magazines, headed back out into the rain, and went to Stop & Shop. I won't be back. read more

Poor customer service. There were 3 young studs just standing around and just looking at us while we had to scan our cart full of groceries ourselves. Just a shame! read more

I think that any supermarket that closes in a time like this is disgustingly selfish. I will never spend another dollar in their store again. Aside from the fact I tried to come here....not once but TWICE....NEVER AGAIN. You suck Big Y! read more

I complain to anyone who will listen about how bad Big-Y is, in general but particularly this store. Their prices average 20% higher than Market Basket, with a number of items more expensive than Whole Foods. Much of the produce is browned and wilted - Not what should be expected from a smaller, family-owned chain. More than once I've picked through fruit with mold and expired dairy products. It is my emergency stop when I need something in a hurry on the way home (their prices and limited selection do mirror a 7-11!) By putting locations not near other grocery stores, they feel they can overcharge for poor quality. I've raised specific situations to the store manager who smugly could care less. Today I learned I could not buy a gift card there because I don't have one of their store cards - anybody think of anything more ridiculous? So adding an apathetic, rude customer service approach to my other complaints, I can't find any redeeming reasoning to shop here anymore. Better stores aren't that far out of the way. read more

Count me as "not a fan" of Big Y's policy of new plastic bags because they now also charge for paper bags. Plenty of wasted non-earth friendly packaging through the store. Plant a tree, Big Y. You wouldn't be doing this if you didn't save money doing it. Color me unimpressed. (By the way, I did buy and bring 3 large multi-use bags. Plastic.) read more

The staff at this location make the shopping experience really pleasant. The bakery section is my favorite, particularly as they have a small selection of both gluten free and sugar free goodies; not a lot, however more than most supermarkets in the area. Although they appear to be a little short staffed, like most businesses now, the service is really awesome from Robin G, the bakery manager, Joanne at the service desk, and the folks who answer pharmacy questions, and the folks on pizza and subs. Really nice people. Oh yeah, the floral area has a nice selection, too! read more

I often shop at the Walpole Big Y and generally find the staff very nice and helpful. However, many of the deli personnel in my experience keep their gloves on for extended periods of time without changing them. These gloves touch all sorts of things- door handles, other types of cold cuts, their faces, their face masks, etc. before they actually touch your food. I've tried nicely asking the deli staff if they would change their gloves before serving me, and they've done it, but clearly with an "attitude", as if I'm imposing on them. Makes me feel awkward. Even worse, today I decided to nicely talk to the manager about this, and he told me that I was making an "unusual request", but that he understood and will talk to them. I do not have confidence that this will amount to anything. Frankly, it's a well known and accepted public health practice to change gloves in between customers, and to call my request "unusual" is dismissive and suggests lack of understanding of the issues. I shouldn't have to ask them to do this- it should be their policy! I will see how it goes, but I will likely not be shopping there for too much longer. read more

So, I'll go a little further than my pal Anna P, who reviewed it first (and whom I don't actually know, despite the fact that I just called her my pal). I admit that if I had to list the top 3 reasons why I shop at this Big Y, it would look like this: 1. Free childcare 2. Free childcare 3. Free childcare That's right, boys and girls (and moms and dads), this Big Y has a Little Y Kid's Club. This means instead of trying to herd my two young children through a grocery store, trying not to run them over with the cart, saying "No, put it back!" until my voice sounds like Sunday morning after Saturday night bar-hopping, and adding a few more grey hairs to my growing collection, I can say, "Hey kids! Want to go to Kid's Club?", be greeted by cheers, and be hailed as a hero. And who doesn't like being hailed as a hero? Little Y will watch kids between the ages of 3 and 9 for up to two hours free of charge, as long as you don't leave the store premises. There are monitors in the store which display the Little Y room in case you want to check out what they're doing without getting too close - sort of like Wild Kingdom. The staff is extremely friendly and the same people have been working there for a couple of years, so they get to know your kids and vice versa. And you, my friend, get to shop without a nervous breakdown. Or, if you just want a little downtime before you shop, grab a cup of coffee at the bakery and sit in the little cafe... aaaah, blessed, blessed peace and quiet... The rest of the store is great too. Nice and big, very fresh produce and meat, a huge prepared foods section including fresh-baked pizza and other assorted comfort foods. They also have killer sales, by the way, and a double-aisle of international foods. (Yes, this is also where I purchased my not-safe-for-work-but-I-brought-it-anyway Instant Cock Flavoured soup, to the endless amusement of my co-workers. Okay, and me too.) Since it's so close to Gilette Stadium, you'll find most of the staff in Patriots gear on Sundays, and an occasional "Go Pats!" following an announcement for cleanup on Aisle 4. This is hands-down my favorite grocery store, and I do drive a little out of my way for it... especially if I have my kids with me. :) read more

Peppers are what drove me here. I've lived not more then 15 minutes away from this place for most of my life, but never really went in until a few months ago. I was looking for some really colorful and vibrant looking peppers for a photography project I was working on, and after visiting just about every store in the area, came up short. I stopped in simply because I was passing by, and hit the jackpot. They had at least a dozen various kinds, all picture perfect. i browsed around a little further and was pleasantly surprised. Huge selection, prices were better then where I had been shopping, and quality looked pretty good. Asked to be pointed in the direction of something I was looking for and was walked, not talked, to the right spot. Not exactly a Whole Foods or speciality shop, but certainly one of the nicer markets I've been to; definitely a few steps above someplace like a Shaw's. read more

Whenever I go to the Berkshires, I always make sure to stop at the Big Y. I like seeing different brands and their rotisserie section is excellent. I was recently telling a friend about ALDI and they said they shopped at the Big Y in Walpole ... woah- there's one in my general area?! I was excited to hear this information! Okay, to be fair- Walpole is not really my general area, but I'm always out that way and it's much closer than the Berkshires. I hadn't intended to visit the store so soon, but my friend and I found ourselves near Walpole and decided to find it. We had to resort to Google maps. We found two other grocery stores but this was along route one and not near where we ended up. The store is nice. It was packed with shoppers and there was a group having a children's birthday party in the cafe area. I didn't feel like there were as many unique brands as I remembered in the Berkshires location. Prices are okay. They're comparable to what I pay in my area so it didn't feel like a big savings to me. To be honest, it felt like any other grocery store. It's most similar to Hannafords with a nice bakery and prepared food section. Check out went smoothly and the cashier was pleasant. I'd stop if I needed to pick something up, but I wouldn't make a special trip out there again. read more

During the Stop & Shop strike, they made their prices artificially low in order to try and win over S & S customers. Now that the strike is over, their prices are back up and quite a bit higher on average compared to other stores. Sneaky move. I still go to big Y occasionally but do most of my shopping at S & S. update: They replied saying that their sales were scheduled well before the strike but that is hard to believe given just how incredibly low their sales were during the month of the Stop & Shop strike. I have never seen sales that low since then at Big Y. I still shop there though now and then. read more

i just tried the pizza for the first time at Big Y it was a good price and huge but it tasted horrible one of the worst pizzas I have ever had. Do not get the pizza there read more

Big Y is the closest thing to the legendary Wegman's markets, based in upstate New York. The design is spacious, there's a cafe area, free childcare, and the take-out section rotates some great meals daily. The fruits and vegetables are really fresh, and the meats and fish superior to local competitors. There's even a computer game at check-out where you can win big discounts. The organic food selection is growing, including their Full Circle brand offering some quality items. Going to the market can be as annoying as the donkey in Shrek, but the Big Y is really an exception. It looks great, there's a sense of community, and the buyers really know what they're doing, as evidenced by the quality selection. Eric H. VisitingNewEngland.com read more

Store in norwell VERY good fish is very good but........ they say you can get fried fish till 8:00 pm you can't the lady ignores you until you walk away or she tells you it will be 20 minutes because she has to unthaw shrimp this has happened multiple times read more

This Big Y consistently offers poor customer service. It does not seem to be anywhere as well managed as another location I shop at as well. Produce quality varies and most employees are not friendly. read more

This is a wonderful grocery store! Unlike some of the other ones (ahem, stop and shop), you can easily navigate the aisles and it is never crowded. They have weekly deals that are usually really good, like buy 1 get 2 free offers. Plus, it is really fun to play the "Coin Game" after your check out. If you get three coins in a row, you win a coin that you can use on your next purchase. Also, the cashiers are some of the nicest I have ever encountered. They will make small talk with you whille ringing up your groceries. Overall, a really pleasant experience and well worth the drive. read more

This place is NOT just a supermarket. They have everything a normal supermarket does and more. A pharmacy (that only SOME supermarkets have), a "Little Y, Kids Club", that is definitely the reason some people shop here (where kids can go...), and Big Y Pizzeria, to order fresh made, delicious pizzas, which most other supermarkets DO NOT have. The prices are not high, yet they have lots of "Buy One, Get One" deals. Some items may be a bit higher, yet the service and employees are all very friendly and they have their own, different types of rewards. At checkout, there is a screen to play "The Game" to win Silver / Gold Coins, for special rewards on items. Normally they will have items on sale, which you can get a rewards card for free to get the deals, and if you have Silver / Gold coins, there are EXTRA savings, and sometimes you can items for very, very little or free! They do offer good cravings. Even though this store is AMAZING, the Walpole Stop&Shop is also amazing (and I know the employees and is closer, so I go there more often). So overall, great supermarket. Highly suggested. Conveniently located on Route 1, near the Sharon town line, by the Route 27 intersection in Walpole. read more

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Ordered a birthday cake here and it came out awesome! The bakery people were really nice and helpful. The reason for only 3 stars is because when I went to the deli to get potato salad for the party, the staff working there were terribly rude! They had an attitude about which salad I wanted and how much I wanted. I tried to joke with them but they clearly hate their jobs! Never will I go back to big y for anything other than the cakes! If you hate your job then quit! Don't make the experience miserable for the customer! read more

Before we comment about the pizza shop and prepped food section, we would first like to share that we always have the pleasure and privilege of sharing amazing and wonderful conversations with the staff each time we visit. The freshly made pizza, wings, and jojos are especially awesome, but the pick your own filling stromboli's are made hearty, mouth watering which leaves one with excited thoughts of the next order. I'd like to especially mention Anna, who is a sweet person, always pleasant, and makes one feel important each time we place and pickup an order. During these times of COVID they prepare food with a smile. It is always nice to see social distance and PPE properly worn in full affect by all crew members. This an outstanding grocery store with a full in house pizza shop and prepped food. The serving size is enormous and delicious. If you are in the area of Tolland Big Y and looking for great pizza shop for a take home prepared food experience, look no further. You can not go wrong ordering food from this location. Please be sure to call your ahead to place your order to go or place your order while you shop in the well maintained store and your made to order meal is generally ready by the time you finish shopping. On the scale of 1 to 10 of a pizza and prepped food shop, they get an "bakers dozen of 13" for a restaurant within a family grocery of store. Todd and Maureen read more

Sales are excellent, double coupons are nice, non-sale items a bit on the higher side.

The Big Y chain just moved into Eastern MA (North Shore of Boston). Their prices are no better than Hannaford's were and more than MarketBasket.. The produce is overpriced. I comparison shopped all the items I buy at MarketBasket and they were all higher at the Big Y. I tried "Just like Mom's" cole slaw and potato salad. If my mom ever made cole slaw and potato salad like that I would have run away from home! They were mush with way too much mayo. read more